Problem upgrading firmware

1 replies · 2,099 views · Started 02 June 2008

sterling01 02 Jun 2008, 12:59

[SIZE="3"]I have a Nokia N95-1 locked on T-Mobile UK. When I type *#0000# on my phone I get :

V 12.0.0.013
19-06-07
RM-159
Nokia N95 (43.04)

The brand code was 0546659

I unbranded it to code Euro1 - 0534841

I downloaded and installed the latest Nokia software updater software from the Nokia website. Version 1.4.39en

I connect the Phone to my PC and choose PC Suite on the phone.

I start the software updater application. I click start at the welcome screen. I click next at the Getting Started screen. The software then tries to connect to the phone and I get an error message :

(Red Exclaimation Mark) Phone is not supported
Connected phone was not recognised

I dont underestand as when I use the Nokia PC Suite software, it recognises the phone perfectly.

Can anyone give me some help please?

Thanks

Kenny[/SIZE]

dez_borders 03 Jun 2008, 13:52

sterling01 wrote:[SIZE="3"]
I unbranded it to code Euro1 - 0534841
(Red Exclaimation Mark) Phone is not supported
Connected phone was not recognised
I[/SIZE]

3 suggestions...

(a) Disable your Virus Scanner and Firewall applications before launching NSU

(b) double check the code was successfully changed to Euro-1 (use NSS to read the product code and compare with the website where you found the code.. and note that Leading zeroes must be typed in!).

- if none of the above work, you might need to uninstall ALL nokia software, run a registry cleaner and reinstall only NSU.

Hope this helps?