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Synchronization Problem with P1i & G900

0 replies · 6,461 views · Started 07 August 2008

Dear all,

I have installed the latest version of the PC Suite program for Smart Phones on SonyEricsson's website. It installs correctly. I can share files perfectly via the USB cable between the computer and the phone, but I cannot synchronize to Outlook (2003, SP3). I use Windows XP.

The synchronization ends after a minute and there is a message box that says the synchronization failed. Apart from that, no other information.

When I connect my phone to the computer via USB cable it recognizes a phone but of the wrong name, it says "P1i#2 Connected" instead of my real phone name, "Daniel". I have also tried the same thing with my other phone, a G900. Exactly the same problem, and its name is "G900#2".

I have tried to synchronize to my laptop (also Win XP). There I have no problems, so the problem must be in the computer or drivers and not in the phone.

I have tried to reboot and reinstall the PC Suite a million of times.

Does anybody know of this problem or have any clues of what could be the problem?
I high appreciate all help I could get. Thanks!!

Kind regards,

Daniel