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E71: seems impossible to share internet connection, any ideas?

3 replies · 16,057 views · Started 16 August 2008

Hi Symbian community,

Since a few days I am back to Symbian, after using Windows Mobile for a year. Got a Nokia E71 and really love it (user interface, phone and onboard functions are so much better!!), there is one problem although: whatever I try (see below), it seems impossible to use the phone as an external modem (and that’s a must have function for a phone for me). Important to mention: the mobile internet connection are working fine on the phone itself, AP settings seems to be OK. I tried following:

- Fixed cable connection, using the E71 USB profile ‘Share internet connection). Phone installs Nokia Connection Manager on my computers and tries acting as a modem. Got the error ‘No modem found’

- PC Suite One Touch Access: with the USB cable or Bluetooth connections there is no problem in connecting phone with the computer. When I try to connect to the internet with One Touch Access, the connection fails (with error messages ‘No modem found’ or ‘Could not use the connection. Modem could be busy or modem is not configurated properly&#8217😉. I tried several settings: choose my provider, manually configurations, nothing worked

- JoikuSpot (let your symbian phone act as a wifi hotspot to share mobile internet connection): installs seamlessly, computers can see and connect to JoikuSpot, but then nothing happens. 0-0 packets are send and received when I check the status on the phone.

All the above I tried on two different Windows XP Home computers with compatible Bluetooth stacks (first tried Bluesoleil and then the standard Microsoft Bluetooth stack), with three different versions of Nokia PC Suite (6.7.22 + 6.86 + 7.07).

I hard-reset the phone several times (via *#7370#). I did not synchronise data to use a clean phone. Nothing worked. What worries me is that even the USB connection gave no response, it makes me think that the onboard modem is broken.

If you have any ideas what I can try, please share them with me!

Thanks a lot and greetings,

Wouter

you can tether no problem. If you install pc suite it sets up the connection for you so its just 1 click to connect. Or you can create the connection manually in network places. There issue also an app you can install that will share the phone's wifi so you don't even need to set up the modem for tethering.

I have had the same problem with other Nokia phones. This seems to happen because the modem driver becomes corrupted.

Just uninstall and reinstall Nokia PC Suite which will force the modem drivers to reinstall. Then connect by USB or Bluetooth and wait for the New Hardware installation to finish. This actually sets your phone up as a modem.

After this you should be able to connect via PC Suite's One Touch module or manually create a dial up connection using Windows Network settings.