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Maps gone missing

14 replies · 3,533 views · Started 21 July 2009

Updated to Nokia maps 3.1 last week, all well and very stable over the last one we had. Haven't used it for a week, now switch on the Maps app and all my maps are gone!! just a blank map screen. Any idea what's going on folks?

Hi!

My maps disappeared for the 4th time now. But after the 3rd time, I made a backup copy of the cities folder an the qf file on the memory card. So after the maps disappeared for the 4th time, I deleted the old qf file and cities folder and copied both backup files to mass storage. And the maps were there again!

This is a good solution if you're abroad and don't want to download your files again and again

thanks for the tip. Have done just that, or maybe can run maps from my memory card as there's a setting to select the card.

I have experienced the same thing, twice. After the first time, I copied the cities folder to my memory card. But the second time, the cities folder, on the card was gone to?!

Now I have copied it to a folder, called Backup, on the memory card. I hope that it stays there, so, if it happends again, it does not disapear from the memory card to.

If you plan on using the Backup feature in File Manager, I would suggest renaming your backup maps folder. File Manager saves and restores backups using the same "Backup" folder on the memory card.

Good to konw. I made a folder called Maps on my 8GB card, and then copies Cities and QF files into it. Not sure what QF is but the bloke who posted above says so!

I had this but only as a result of updating to 3.01, as it wipes the maps before the warning saying that going ahead with the update will wipe them.

Having loaded the maps back on from Ovi suite, I think the version is dropping back to 3.00 and the update shows up again in SW Update :con?

This has happened to me twice now. Will be doing the backup thing......

This is weird, I wonder why it does it.

A really really long shot, but do you think clearing cache in internet explorer or reseting google maps could do this?

lightbulb wrote:Having loaded the maps back on from Ovi suite, I think the version is dropping back to 3.00 and the update shows up again in SW Update :con?

I have the update showing again in SW Update. In the Maps app itself Options > About says I have 3.01 installed. Is this the same as 3.1?

I've had a good read through the Nokia Support Discussions forum and this seems to happen to a lot of people. And also, 3.01 and 3.1 are the same thing... which numerically makes sense but does cause confusion which isn't really necessary.

Halon wrote:I've had a good read through the Nokia Support Discussions forum and this seems to happen to a lot of people. And also, 3.01 and 3.1 are the same thing... which numerically makes sense but does cause confusion which isn't really necessary.

Correct me if I'm wrong, but 3.01 and 3.1 aren't numerically the same (3.1 to 2dp would be 3.10, not 3.01) but I agree it must be a bug. Maybe because the new maps is actually 3.01 and SWUpdate lists "3.1" it thinks it's out of date so keeps wanting you to download it again. It's shown up on mine... yet again.

In SW.update, settings, turn automatic update off. Then you don't get the prompt to update to 3.1, when you start Maps.

And 3.1 and 3.01 is the same - even if you install 3.1, it still says 3.01 in About.

When they have solved this bug, we can turn automatic update on again, in SW.udate.

zxon wrote:If you plan on using the Backup feature in File Manager, I would suggest renaming your backup maps folder. File Manager saves and restores backups using the same "Backup" folder on the memory card.

Thanks for the advice :icon14:

Actually my folder is called "Backup of files", I was just to lazy to write the hole name 😊

bobby68 wrote:And 3.1 and 3.01 is the same - even if you install 3.1, it still says 3.01 in About.

That's not what I meant. I agree, "Maps 3.1" listed in SWUpdate and the application "Maps 3.01" are in fact one and the same, but I believe its a simple matter of someone at Nokia screwing up and missing out the zero when listing it on SWUpdate.