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Incomplete Contacts backup done by Content Copier

1 replies · 3,775 views · Started 30 July 2009

I was trying to copy contacts from my N85 to my N95 8GB, so I opened Content Copier and ticked the Contacts checkbox for the N85, then restored contacts from the backup file on the N95 8GB. However only 12 of my 600-or-so contacts were restored on the N95 8GB.

Since all my contacts on the N85 are stored in the phone's memory rather than on the SIM, I thought I also needed to check the "files from the phone's internal memory" checkbox in the backup file, but after doing that, the result was the same.

I also used the Nokia Contacts Transfer tool ( http://nds1.nokia.com/files/support/global/phones/software/Nokia_Contact_Transfer.exe ), which did exactly the same job as Contact Copier.

After taking a look at the .NBU backup file (viewed as a plain-text ASCII file), it seems the contacts were incompletely *backed up* rather than incompletely *restored*, since in the .NBU file I can see traces of only those 12 contacts' names.

What could be the problem here?...

Hi,

You can use Noki - an third party application to re-confirm that you have backup-ed all your 600 contacts.

From your post it seems that though you said you have all your 600 contacts on your phone, which may not be the real case, most of them may be on your SIM card 😞 which cannot be backup-ed if its on your SIM Card.

Use Nokia Communication centre and check if you can see all your 600 contacts on your backup-ed phone? If not then you have to redo it.