Read-only archive of the All About Symbian forum (2001–2013) · About this archive

NSU doesnt identify my N97

4 replies · 6,257 views · Started 02 September 2009

Please help , NSU doesnt identify my n97 .. how do i upgrade my phone.

I tried upgrading through the software update in the cell , but i get a error saying no reply from server when it checkc for the update .

Please help
Akash

My desktop pc has this problem, I have no idea why, but the nokia installation messed up, and i've had a lot of hardware problems with it.

I solved it by switching to my laptop, which detects it fine!

akashkotak wrote:Please help , NSU doesnt identify my n97 .. how do i upgrade my phone.

I tried upgrading through the software update in the cell , but i get a error saying no reply from server when it checkc for the update .

Please help
Akash

OK... This is radical but it worked for me.

1. On your computer go to Control Panel > Programs and uninstall the following:-

Nokia PC Suite
Nokia Software Updater
PC Connectivity Solution
Nokia Connectivity Cable Driver
(Basically anything Nokia)

Download and install Nokia PC Suite Cleaner:-

http://europe.nokia.com/get-support-and-software/download-software/nokia-pc-suites/how-to/nokia-pc-suite-cleaner

Read instructions and run Cleaner.

Download and install either Nokia PC Suite 7.1.30.9 from here:-

http://europe.nokia.com/get-support-and-software/download-software/nokia-pc-suite/download#39

and Nokia Software Updater from here:-

http://europe.nokia.com/get-support-and-software/download-software/device-software-update

or you can download the latest OVI PC Suite (Beta) from here which includes NSU:-

http://betalabs.nokia.com/betas/view/nokia-ovi-suite-20

When asked to connect to any of these I would recommend the USB connection and select the connection type on your phone as PC Suite.

I know this sounds radical but it works.

Good luck! :icon14: