I've solved my 'Contact Retailer' issue as of this morning but am now faced with the ever difficult restart issue. My phone is fine while not in use but when I make a call or listen to music, change the theme etc. it restarts.
This link here: http://www.dhakamobile.com/bb5/6331-bb5-contact-service-restart-problem-how-erase-bb5-restore-pm-rpl-backup.html explains how to fix that issue but it's a little too technical for me.
Can anyone describe in layman's terms how to accomplish this?
I have the back-up PM file but need more detailed instruction.
Much appreciated.
Thanks.