Hi!
I have a strange problem with my p800.
As soon as I insert the phone into the USB-cradle the phone connection monitor says "connnected" but if I open the change phone dialog the list is empty. Opening sync station settings results in the error message: "no phone connected please connect and define your phone first."
The same thing happens when using bluetooth. It says "connected", but it won't find my phone.
I installed the software on a friend's PC and everything worked fine the first time.
I have a Sony R600-HFP laptop with Windows XP Pro.
Can anyone help?
Hmmm, How many USB ports do you have?
Did you insert the USB desktop of the P800 first before installing the software? You see doing this causes probelems. Mak sure you install the software first then plug in the usb device after that. Try it with our other ports. Uninstall the ap first tthen restartm then reinstall it again then plug the usb desktop and see what happens (try to do this process with your other ports, if it still fails then you must reformat your PC and reinstall windows or try to use system recovery at an earlier time like before you installed your P800 then do the above process again.
Also I might Add that when you first installed the software and detected the phone you need to use the same USB port that initially detected the phone!
I dont know why but it was like that with me.
Good Luck
Also I might Add that when you first installed the software and detected the phone you need to use the same USB port that initially detected the phone!
I dont know why but it was like that with me.
Good Luck