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BBC iPlayer just stopped working on N97

6 replies · 10,691 views · Started 29 April 2010

snoFlake 29 Apr 2010, 11:48

N97 Firmware v21.0.045

Just last night BBC iPlayer stopped working for me has been working every other day (and have used it every day for last week or so) and never had any problems in the past.

Symptom; app a bit slow to start and a bit slow to load up the images then whatever Telly or Radio programme I select when I press on the "Click to Play" icon nothing happens at all and makes no difference with repressing, phone is registering the press as I`m getting haptic feedback.

Uninstalled and reloaded from OVI and tried old version there, upgraded newly downloaded version from OVI both via the app itself (after uninstalling every time) and updated via BBC webpage and downloaded whole app new version from BBC web page. All without joy, the only thing that I think I`ve done or changed routine in last couple months is that yesterday I downloaded Steve`s Phones Show on my phone last night and watched it on phone using the video player and then deleted the download. I mention this as I think iPlayer uses the Realplayer engine to plahy stuff and it seems as if this is not connecting or has had a routing changed somehow or is hung up doingh something else (have tried playing video recorded using phone without problem and have no other video files). Phone is short on C: between 5-12MB but has been like that for six weeks and app worked before.

Anyone similar experience or any thoughts? - did search the history but couldn`t see any similar probs or hints. Really Really really don`t want to reset it and rebuild it.

Thx

dez_borders 29 Apr 2010, 12:52

snoFlake wrote:N97 Firmware v21.0.045

Just last night BBC iPlayer stopped working for me has been working every other day (and have used it every day for last week or so) and never had any problems in the past.

Thx

Try re-installing, but to a different location. e.g. if installed to mass-memory, install to a MicroSD card. Worked for me in the past.

snoFlake 29 Apr 2010, 14:54

No joy - tried it on C: and SD card but nothing doing.

Thanks for the thought tho.

Had suggestion from someone on Nokia Discussions to delete media player files:

MdfPluginArchive.txt

plugin_archive.txt

and "There is sometime one called Hxmeta.... or something like that.."

from someone who doesn`t actually have a N97 but "has worked on most others he has used" which I`m a bit loath to start trying at the moment.

Oh well looks like iPlayer is going to be lost feature until new firmware (unless I can face rebuilding it in between-whiles)............Symbian S60 twinned with Windows??

snoFlake 29 Apr 2010, 22:38

Thank you for your help unfortunately that seems to be the version I`ve repeatedly installed/uninstalled/re-installed ; 2.5.0 (141)

ironass 30 Apr 2010, 08:52

BBC iPlayer is only available, in theory, to UK TV license payers.

Of course, if you used a proxy server, you might get it.