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Ovi Maps Gone

0 replies · 4,291 views · Started 13 October 2010

Hello there,
I am experiencing difficulties with ovi maps. The thing is that neither maps nor the mark displaying current position I can see on the phone screen. There is nothing but interface, blank background and globe when zooming out. All the maps disappeared completely. Troubles have occurred after updating maps (via nokia map loader app), and then firmware. Unfortunately I overlooked the fact that update procedure should be in reverse order. Afterward I tried to do everything possible to get the maps working again, uselessly. Not even a hard reset fixed it. Moreover, now that I am trying to reinstall the version 3.03 (to 3.06) of maps, it repeatedly gets a puzzling message 'unknown error -5' although installation completed. I don't know what's the matter at all, and don't have any idea how to deal with this. Is there anybody who faced the same problem, and would be kind enough to share their know-how if any? Thanks in advance for replies.

Nokia 5800XM, Type RM-356, Soft. V50.0.005, Phone Memory 25 MB, Memory Card 5.5 GB, Mac OSX 10.5.8, United Kingdom