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N8 connection always on

22 replies · 18,751 views · Started 20 October 2010

I've been using symbian for over 10 years and change phones at max 4 x / year (all nokia).

I have a weird issue which I can't pinpoint on my N8. the connection is always connected.

1 - Connections already set to when needed.
2 - widgets offline mode
3 - email 1 hour polling.
4 - wifi scanning off

I had the same settings previously on my n97 mini and the wifi will go off after it has synced the email. On the N8 the connection seems to just stay on.

The conn status is (inactive) whenever i check. Previously if i'm not mistaken in the cnonection manager it will show what apps are running, now its showing shared (unknown) (unknown)

Any ideas? or is this a bug?

Seems when the shared (unknown) is no longer there it is still connected. I disconnected the wlan and it reconnected again but without any shared apps.

I've found the culprit. Nokia's own check in widget. Removed it and everything is back to normal. Now the battery should last beyond 8 hours. Let's cross our fingers and see how it goes tomorrow

donchichi wrote:I've found the culprit. Nokia's own check in widget. Removed it and everything is back to normal. Now the battery should last beyond 8 hours. Let's cross our fingers and see how it goes tomorrow

I'm starting to think that the culprit could be something to do with my office WLAN at home my wifi connections turn on and off eg checking mail when widgets are offline. In the office it always wants to connect and never disconnects.

And sometimes the gps will come and go as well. Really odd behaviour. Is there any application I can use to check what is connecting and what application is requesting it?

Connection Manager is giving me either shared (unknown) or nothing at all.

While reading your question , not having an N8 : in S60 V3 there is a Setting > Connectivity > WLAN > Show Available WLAN .
When set to Yes , the connection Icon is allways showed .
When set to No , the Icon is only showed when really connected .
I have it set it to No , as the device is not searching for WiFi when not needed .
I suppose , there must be a Setting like this in Symbian ^ 3 .

😊 Regards jApi NL

yes there is but after setting it to no and dissconecting the wlan connection it just comes straight back on (the connection not the setting!)

donchichi wrote:I've found the culprit. Nokia's own check in widget. Removed it and everything is back to normal. Now the battery should last beyond 8 hours. Let's cross our fingers and see how it goes tomorrow

My N8 is doing the same thing. What did you do to sort it out? Don't get what you mean by a check in widget.

I'm having the same issues. I turned off the Foursquare widget that seemed to be causing the issues but it's still auto-connecting to my home WiFi. I can't see any reason for the connection...

The main culprits seem to be:

1. the home screen widgets > Turn to offline mode

2. Email > Set to a specific interval instead of soonest

3. Under Settings> Connectivity > Settings > Set Switch to Wlan to Manual (unless you are happy for it to connect to Wi-fi), Data Use in Home Network to your preference i.e. if you have a data bundle and wifi to auto otherwise to always ask or Wlan only

4. Under Settings> Connectivity > Settings > Destinations> Check Internet and change the priority of the data networks (quick tip, you can copy or move WLAN settings to a different destination). To change priority click on Priority 2 to make it jump to priority 1.

5. Under Settings> Connectivity > Wlan> Options > Settings > Show Wlan to never and Power Saving to On.

6. Under Settings> Connectivity > Settings > Admin Settings > Packet Data to When Needed.

7. Under Settings> Connectivity > Settings > Admin Settings > Packet Data> High Speed to Enabled or Disabled (this is only relevant if you have 3G connection but if you don't have an allowance and don't wish to use it)

I think that's about it.

Did it. Yet same result. I smell a bug. Maybe the display is showing the wrong status. Since even when I deactivate the internet connection by choosing "WLAN only" it tends to display a connection to the internet, with 0 traffic though according to the connection manager.
So either a bug in the data connection administration or a bug in the displaying of connections. Too bad I have no proper control over my telephone account - I am in China... 😃

This is exactly what mine was doing. I'm inclined to believe it's an actual connection even if it's showing no traffic as the battery went flat in about 10 hours. I even asked about it on another forum and was called a dumbass because this is what smart phones are supposed to do.

I have the same problem, and it's definetely an actual connection in my case. Anyone come up with a solution yet?

My N8 keeps telling me an access point needs to be selected but its not telling me why or what programs need it?!?
My wifi widget tells me that im connected to my home network but everything still takes forever to download. I dont know if its the browser or the wifi itself but its really disappointing. Its so annoying to have to say yes to allowing a connection when i start up most apps - even the AAS app asks. I want it to connect to my wifi at home when i get in and just use my phone network when im out.
I want to love this phone ( i waited long enough for it to come out) but my old iphone seems so much smoother.

Hi folks,

I had the same issue with WLAN reconnecting a few seconds after disconnecting on my home network. Pain in the ass as this gave a battery life of 1 day if I was lucky.

I resolved this issue by changing my email settings.

Go to email>Options>Settings>"YourEmail Address">Synchronisation.

My "Retrieval Frequency" was set at "soonest".

As soon as I changed this to "every day" it instantly disconnected the WLAN from my home network. It has remained that way since.

Hope this helps folks and hope we can now get a decent battery life!!!

Colin

My problem is that the phone won't disconnect from Internet (not Wlan) after exiting Ovi Store. The Connection Manager says nothing under "Shared", it doesn't even show "Shared" itself after exiting. But the phone stays connected until I manually shut it down by longpressing the connection and disconnect. :con?

I'm not sure if it's just Ovi Store or other programmes as well.

Dunbar wrote:My problem is that the phone won't disconnect from Internet (not Wlan) after exiting Ovi Store. The Connection Manager says nothing under "Shared", it doesn't even show "Shared" itself after exiting. But the phone stays connected until I manually shut it down by longpressing the connection and disconnect. :con?

I'm not sure if it's just Ovi Store or other programmes as well.

i had the same problem, i found i had 2 o2 mobile web connections, one of them was always active so i closed it , deleted it and prob solved......

maximum69 wrote:i had the same problem, i found i had 2 o2 mobile web connections, one of them was always active so i closed it , deleted it and prob solved......

I have two Telia (swedish operator) connections under Connectivity > Settings > Destinations. One under the heading "Internet" and one under "WAP-services". They have one access point each (both being "priority 1"😉 but only the Internet is checked (with a tick mark).

Are you saying I shuld remove one of those? I think I tried earlier to remove "Internet" and it wasn't possible (it could be moved though).

Dunbar wrote:I have two Telia (swedish operator) connections under Connectivity > Settings > Destinations. One under the heading "Internet" and one under "WAP-services". They have one access point each (both being "priority 1"😉 but only the Internet is checked (with a tick mark).

Are you saying I shuld remove one of those? I think I tried earlier to remove "Internet" and it wasn't possible (it could be moved though).

i found one of the connections in internet was always connected but using no data, if you long press one of them then it won`t allow you to open it when active, that will possibly be the problem. it worked for me. i disconnected it then deleted it. i can connect to the network using the other connection, no problem.... hope this helps 😊

Hi guys

new to your forum and n8 owner for 3 weeks now.

This is a common problem that has affected many users.

In my case this is what has transpired;

Gotthe new N8 and everything seemed to be working fine, although personalising the n8 can be time consuming as the UI is not at it's best (looking forward to the upgrade).

3G settins sent by provider and I added 2 know WLAN access points. all worked fine for 1 and 1/2 weeks. ie i had widgets off no wlan connections unless i opened web or an app and the priority would kick in and known WLAN or 3G would access for me. Absolutely fine.

Suddenly a week later when I was in range of my (known) WLAN at work the N8 would start connecting, disconnecting non stop. Even if I disabled WLAN on the N8. (but the N8 didnot do this at my home WLAN) This resulted in a number of things.

The battery died in just over 1/2 day and my log file became so full of WLAN logon and logoff attempts that the N8 would no longer have memory for simple call logs. It would reset every day. I went through every setting on the phone and could not stop it. In the end I had to delete the access point.

After this I set up a new access point and set the work WLAN as the number 2 and the N8 no longer has the problem. It only connects to wlan or 3g when it is supposed to and disconnects immediatel after shutting down the web or app. What is going on????

As far as I can see from trawling various forums is that there definitely seems to be a bug and even a number of so called nokia employess have hinted that it is known and that it does not affect every on but needs fixing.

In the meantime there is not a set routine that will fix every phone in the same manner. Perserverance is required but you will eventually get there.....we hope!!!

My phone settings are

Widgets - offline mode
wlan - wlan scanning off
switch to wlan - know wlan only
data use in home network - auto
data use when roaming - always ask
packet data - when needed

web settings
general
access point - internet

Additionally, check you mail settins to ensure that the access intervals are reasonable.

Good luck and lets all hope that nokia get their act together

I basically have the same settings, and my only problem now (as far as I can tell) is that my phone won't disconnect from 3G when exiting Ovi Store. Annoying, but I guess I can live with it.

i seem to have the same problem. my N8 switches to data packets if there is no WiFi around and seems to be constantly connected. In the details it shows the MESSAGING app is connecting constantly... any help guys?

EDIT- [SOLVED] i had accidently set the Email app sync to ALWAYS on :P