Unable To Restore Backed-Up Data !! — Nokia Nseries S60 5.0 phones (Nokia N97 and Nokia N97 mini)

kunal_the_king 25 Jan 2011, 20:37

Recently I lost my XM 5800. I had backed up text messages and contacts using the inbuilt application (that makes .arc files) on my SD card.

So I went ahead and got myself an N97 as a replacement. The problem that I'm facing is that when i try to restore these .arc files on my N97 it doesn't read them.

Please suggest recommend any other way to restore my contacts and messages to my N97.

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I din't make any back-up using PC Suite.
I tried NBU explorer and Noki but they dont seem to work.
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N/A 26 Jan 2011, 12:36

It may be, that restoring the .arc works only on another 5800 (even if it is is basically the same hardware and software internally as the N97).

An Ovi Suite/PC Suite backup might be safer as they know about restoring user data to a different Nokia model than what it was backed up from.

ajeet 26 Jan 2011, 12:57

Restore your back up from the SD card to another 5800, try borrowing one. Then make a back up from this 5800 using PC Suite or Ovi Suite. Next restore the back up from the PC Suite / Ovi Suite into your N97.