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Troubleshoot Internet connection problem

1 replies · 7,711 views · Started 30 March 2011

For the past couple of weeks I have been experiencing a problem connecting to the internet on my 5800ExpressMusic.

The device appears to connect, but then lose the connection after around 2 seconds.

This occurs whether I use a WLAN access point or my mobile telephone operator (Orange France).

On occasions I have been able to temporarily get over this problem by switching off the device, disconnecting the battery, reconnecting and rebooting, but this fix does not work every time.

Prior to this problem, the connection was working satisfactorily both by WLAN and 'Orange World'

What should I be looking for as a possible cause of this problem?

Many thanks in advance for any help from other forum users,

Marc

This would appear to be a cache-related problem.
Is there any way to set the cache so that it clears automatically and does not block the connection?