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Home › Support › Installation of PC Suite crashes with MSXML-related error

Installation of PC Suite crashes with MSXML-related error

24 March 2006 · by Steve Litchfield
Troubleshooting, Communications, Upgrading Series 60, Series 80, Series 90, General, S60 3rd Edition
Q. I've been trying to install the Nokia PC Suite software, but when I get to the end of the installation I get an error:

Error 1935. An error occurred during the installation of assembly 'Microsoft.MSXML2,publicKeytoken='6bd6b9abf345378f ",
version="4.20.9818.0",type="win32",processorArchit ecture="x86'". Please refer to Help And Support for information. HRESULT: 0x80070002

A. Spyware detection programs such as Ad-Aware block the update of the Microsoft.MSXML2 component. Temporarily disable the spyware detection and try reinstalling PC Suite.

Remember to re-enable the spyware system afterwards. And, on a general note, never EVER disable your Windows firewall when trying to solve communications problems like this.