Support & Knowledge Base
193 articles in this section
Missing applications on S60 5th Edition
Q. Having upgraded from a Nokia N95 to a 5800 XpressMusic, I've been very happy with the extra functionality and that lovely large screen. However, qu...
Faster music access
Q. I've got almost 1000 songs loaded on my Nokia smartphone, whose mass memory is now about 75% full. Music is played fine, but getting to a particula...
Why is the size of the firmware update different?
Q. Why is the size of the firmware update through the phone itself (Over The Air) around a few MB (at most), while Ovi Suite says the update is well ...
How can I upgrade my Ovi Store client to the latest version?
Q. How can I upgrade my Ovi Store client to the latest version?
iSync failure
Q. I've been syncing my Symbian smartphone happily to my Mac for over a month, yet all of a sudden the iSync has started failing, with error: “[Nokia ...
Greyed out download in Ovi Store
Q. Nokia's Ovi Store application seems to have got itself confused, it's showing the 'Download' buttons for some freeware applications (that I'd tried...
Pay-as-you-go data now more expensive
Q. I use a Vodafone pay as you go SIM card with my Nokia smartphone and until recently I've been very happy. I only use mobile data sparingly, grabbin...
Psion to ?
Q. I have a Psion Series 5 and am very happy with it, but I want to update to something newer. How can I convert my data files into a more modern dev...
Backing up everything?
Q. How can I back up everything on my Symbian smartphone? Not just data, but every application, every license key, and so on?
Music System Error
Q. Help! I've bought a Nokia N96 and, after inserting my memory card, Music player's now giving me 'System error' when I try and refresh my music libr...
How do I recalibrate my touchscreen?
Q. How do I recalibrate the touchscreen on my smartphone? Some of the taps get mis-registered!
My phone remembers too much about me!
Q. I'm worried about securing my sensitive data on my Symbian phone should it be lost. I've got the really personal stuff in Handy Safe Pro, but I'm t...
YouTube terminates
Q. Somewhat weirdly, on my Nokia smartphone, Google's YouTube client has started misbehaving. It used to work fine, but now just terminates almost imm...
Massive FM transmitter interference
Q. When driving, Why can't I use the FM transmitter in my Symbian phone while it's being charged via the cigarette lighter lead?
Behind slow GPS locks
Q. I'm pretty sure that Assisted GPS is set up properly, and yet my Nokia still sometimes takes up to ten minutes to get a GPS satellite lock. Is it f...
Kilometres to Miles
Q. I'm generally quite happy with Ovi Maps on my new Nokia N97 mini – I downloaded the new v3.0 and it's proved superbly reliable. But I'm not happy w...
Broken thumbnails
Q. When I go to Photos on my new N97 it shows the icon of one picture I took a few weeks ago (all others have all been transferred off onto my PC). Ho...
On a phone, what is an EDoF 'full focus' camera?
Q. I see the new Nokia E55 and E52 have an EdoF camera. What is EdoF?
Adaptor woes, changing headphones on the Nokia E71
Q. I'm new to Symbian phones, but really loving my Nokia E71. I think it is a thing of beauty and probably the greatest phone I have ever owned. I hav...
Deleting confidential files for good
Q. Is there a way to permanently delete information on my S60 phone? I have had several confidential documents and want to be able to electronically s...
A dim E90
Q. On my Nokia E90, I've upgraded to new firmware and seem to have disabled the ability to change the screen brightness on the internal screen. It is ...
Why do I still need a mains charger?
Q. With my new Nokia N85 now using USB charging, why do I still need a mains charger? This phone came with both!
No more security warnings
Q. Help! I'm getting utterly fed up with all the security warnings in Web on my Nokia smartphone. For example, “You are leaving a secure page. Continu...
Desk Clock
Q. My Nokia N97 (mini) sits happily open, angled nicely on my desk. I'd like it to act as a desk clock, i.e. keep its screen on, showing the current t...
Messaging data won't stay on my mass memory and keeps switching back to C:
Q. I keep setting built-in messaging apps to use my mass memory for their data and they keep switching back. Why do they do this?
Low light blur on N86 photos
Q. For a premium camera and camcorder smartphone, the Nokia N86 8MP (in my case) is proving disappointing – low light photos are blurred and not much ...
Maps Booster makes my position fix worse!
Q. On my Nokia, I've been experimenting with Maps Booster. Having bought and installed it, I've found that it makes the accuracy of my phone's locatio...
Printing from a Nokia Nseries phone to a photo printer
Q. How can I print photos from my Nokia Nseries to my photo printer?
Enabling writing aids
Q. On my Nokia E75, I'd like the same word correction and completion aids as on my friend's E71. How exactly do I turn these on?
Blurry Nseries videos
Q. Why do all the recent Nseries phones from Nokia make blurry videos?
Remarkably Resilient Nokia Messaging
Q. I have purchased a Nokia Eseries phone and am generally very happy with it. However, its headline feature, Nokia Messaging built-in, is proving a r...
That's one very large file!
Q. I have recently been doing a clean up on my microSD card and have come across a very large file in one directory: /private/101ffc31/glxmdstn. My PC...
Can't back up!
Q. I'm having problems with my Nokia S60 3rd Edition-powered E75, which I've had for almost a year. First of all, the available space on its internal ...
Double Calendar
Q. I like having my Calendar appointments show up on the homescreen of my Nokia N97, but it's hard to get a feel for my busy life when only two appoin...
Turning off Auto-keyguard
Q. How do I turn off the auto-application of the 'keyguard' on S60 5th Edition phones like the 5800 XpressMusic?
Proximity Puzzle
Q. I'm utterly bamboozled by the way the screen of my Nokia touchscreen phone goes black and unresponsive when I make or receive a phone call, giving ...
Frustrating tabs
Q. I've got a Nokia S60 5th Edition phone and have a wierd problem. Everything works fine apart from dialogs which have tabs in them. Here, my taps on...
Ghost Music entries
Q. Music player on my old Nokia smartphone seems to have developed a few glitches. The main problem seems to be that some 'albums', synced across from...
Podcast subscriptions
Q. I've subscribed to over a dozen podcasts on my old Nokia smartphone and now want to get the same shows set up on my new one. But most of them aren'...
Beware the Trash effect!
Q. In an attempt to work out why my microSD card was full, I connected my smartphone to my Mac in 'Disk Transfer' mode. Aha - I found a load (Gigabyte...
Saving web images
Q. How can I save images from web pages using the built-in S60 browser?
Repeats that don't repeat!
Q. I'm trying to set up some repeated entries in S60 Calendar, to remind me of various weekly chores, but even though I mark them in the dialog as rep...
Resetting wallpaper: harder than it looks!
Q. My daughter set an image from my gallery as 'Wallpaper' on my S60 phone and now I can't seem to get rid of it. I've tried changing the theme (inclu...
Copy and Paste URLs in Web
Q. I need to copy web addresses that I discover and paste them into a Content Management System (CMS) for my blog. Can this be done in Symbian Web?
Sketch on the Nokia 5800?
Q. Having bought the Nokia 5800, with its central feature being the large touchscreen, I'm dumbfounded that there was no Sketch utility included, to t...
No Assisted GPS
Q. I'm having problems with the GPS on my Nokia smartphone - sometimes it will lock in a few seconds and other times, usually while driving, it can ta...
Keeping my place in Podcasting
Q. I've been experimenting with Nokia's Podcasting application and gradually finding some Internet podcasts that I really enjoy. I have a question tho...
Easier contact bar feeds
Q. Having bought the Nokia 5800, partly for its innovative contact-centric homescreen, I can't believe how hard the contact feeds are to set up. It se...
Resetting the predictive text list
Q. How do I reset the list of words in the predictive text system? I've got a few annoying typos in my phone!
Hidden transitions
Q. I've got a friend with a Nokia 5800 and his device has all manner of whizzy screen transitions whereas my 5800 doesn't. I can't find a setting for ...
My Eseries phone is often quite slow to respond after I pick it up
Q. My Eseries phone is often quite slow to respond after I pick it up, it seems to wait for a second or so before responding to my keypresses!
microUSB charging problems
Q. My new smartphone isn't charging very fast via its microUSB port. Is microUSB limited in this way? Each charge is taking five hours!
How can I avoid duplicate contacts when syncing to Ovi? Syncing is broken
Q. Through changing devices, I've ended up in the situation where my contacts are fine on my S60 phone and look fine on Ovi, but when I try syncing, I...
Why won't my Calendar entry repeat?
Q. I'm trying to set up some repeated entries in S60 Calendar, to remind me of various weekly chores, but even though I mark them as repeated 'Weekly'...
Can I use memory cards of over 8GB in my S60 phone?
Q. Can I use memory cards of over 8GB in my S60 phone?
'Calculating Route' always up and broken roads
Q. In Nokia Maps, my roads are all broken up and route calculation just doesn't work!
Game not found!
Q. I'm getting 'Error 1: Game not found" when I try and start an N-Gage game! If I persist, the N-Gage client asks me if I wan to delete the game!
Where's the GPS Satellite Status display?
Q. When I upgraded to Nokia Maps 2.0, I lost the ability to display 'Satellite status'. How can I see the individual satellite signals again?
Why is my GPS lock so slow?
Q. I've heard great things about the GPS in the Nokia N82 and N95 8GB, but when I start Nokia Maps on it, the lock time to find my position is often a...
Wi-fi problems - turning off 'power saving'
Q. I'm having lots of problems with random errors and disconnections when using Wi-Fi on my smartphone. I've heard that turning off 'power saving' hel...
Preserving Java game downloads
Q. I bought several games from both my network provider and through Nokia's Download! catalog, but now I've switched to a new phone and I'm annoyed th...
When everything goes horribly wrong in Nokia Software Update
Q. I was trying to upgrade my S60 smartphone using Nokia Software Update, but after the download and 'installing' sections were complete, the NSU erro...
Photo access error
Q. When using Image Store (in PC Suite) to try and copy off all my photos, I'm getting 'Error communicating with phone'. I've tried restarting both th...
The manual's too slim. Where's all the extra info I need?
Q. Why do manuals seem to get slimmer and slimmer each year? The one that shipped with my Nokia Eseries communicator is fine for starting off with, bu...
How can I carry on with my Nokia Maps license after a hard reset?
Q. I paid for a year's navigation on my S60 smartphone but then I upgraded the firmware and now navigation doesn't work anymore. Surely I don't have t...
Problems installing and removing Smart2Go
Q. I'm having real problems installing Smart2Go onto my smartphone. What tips can you offer?
Country at a time
Q. Nokia Maps is working fine on my N95 but what I really want is not to suffer continual data charges. How can I preload country content?
Adding Album Art to the N95 Music Player
Q. I have a Nokia N95 which I'm generally pretty happy with. One oddity is that, having copied over hundreds of MP3 and WMA music tracks, in named fol...
Activating the Keylock on the W950
Q. How do I actiate the keylock on the W950 without using the pointer and going through the menus?
Jump Back to the Home Screen on the W950
Q. Is there a quick way to get back to the opening screen on the W950?
Music Transfer on W950
Q. What other ways are there of putting music onto the W950?
Screensavers and battery life
Q. What's happened to the battery life of my S60 smartphone? From going a couple of days easily without recharge, I'm down to a full charge every morn...
Install problems on restarting device
Q. Whenever I start my smartphone, it pops up 'Installing....' and then gives an error saying that 'Untrusted applications' were on my memory card and...
Sony Ericsson Update Service problems
Q. I have a Sony Ericsson UIQ 3 smartphone and am having trouble updating its firmware. I've downloaded the required Sony Ericsson Update wizard but i...
Syncing bookmarks? To where?
Q. When I synchronize my S60 smartphone using PC Suite, status messages appear along the lines of 'Sending bookmarks 27 of 27'. Where do these appear ...
Losing space on disk C
Q. My smartphone is showing many megabytes less free space than there should be on my internal memory. Where's it all gone?
How do I restore my S60 3rd Edition smartphone to factory settings?
Q. How do I restore my S60 3rd Edition smartphone to factory settings?
Saving your Wi-Fi WPA password
Q. My W-LAN (Wi-Fi) network at home uses WPA encryption, but I have to enter my password every time I want to get online. How can I get the smartphone...
Saving my favourites
Q. I'm going to change devices very soon, but it's going to be a pain having to retype URLS and rebuild my Web favourites. How can I transfer these to...
Can I print from my S60 smartphone?
Q. Can I print from my S60 smartphone?
Faster access to Camera
Q. Why does my E70's camera take so long to start up?
Turning off 3G
Q. How do I turn off 3G functionality in my UIQ 3 device? I'm sure all the searching for a 3G signal is hammering my battery life!
Finding out firmware version
Q. How can I tell which firmware version my Sony Ericsson P990i has?
Inserting special characters on Nokia E61 and E70
Q. How can I insert special characters into my text on my Nokia E61 (or E70 for that matter)?
Pasting cell ranges in Sheet on E70
Q. How can I copy and paste a range of cells (including formulae) in Sheet on my Nokia E70?
How much RAM is free?
Q. How can I tell how much RAM is free on my Sony Ericsson P990i?
How can I stop PC Suite deleting my images?
Q. I take a lot of photos and am generally happy to have PC Suite archive and delete them all, making space on my memory card for the next batch. But ...
Calendar / journal entries
Q. How can I add notes and journal text to Calendar entries? There doesn't seem to be a field that matches Outlook's detail/notes field.
99% frozen
Q. Help, my PC Suite backup hangs on 99% and I have to reboot my PC!
How can I speed-dial contacts?
Q. It's a real pain having to keep finding people in my Contacts just to call them. How can I speed-dial them?
Viewing all my system files
Q. Can I view the contents of my S60 3rd Edition system folder? I like to fiddle...
MIssing Calendar items
Q. Many of my upcoming appointments from the next few months don't seem to be synced properly with Outlook, mainly those from the medium future. Why i...
Missing to-do items
Q. Having synced my new S60 3rd Edition smartphone to my PC, I find that only half my Outlook Tasks make it across to my smartphone. What's going on?
Fast forward and rewind in RealPlayer
Q. How can I fast forward and rewind videos in RealPlayer?
MMS error when sending images
Q. When I take photos with my N70 and want to send them via MMS, I currently have to make a copy of each photo and then use a third party utility to s...
Why is Gallery so slow?
Q. Why is Gallery on both my Nokia S60 smartphones so incredibly slow? Surely something must be wrong?
N-Gage games on Series 60 smartphones
Q. Can I use my old N-Gage games on my newer S60 smartphone?
Deleting specific phone calls from the Log
Q. I have a particular contact who I'd like to keep a secret. How can I stop calls to and from this person from being recorded in my smartphone's reco...
Custom ringtones revert to Nokia standard
Q. I've set my ringtone to an MP3 several times but after a while it always stops working and reverts to the standard Nokia tune. What's going on?
Theme keeps getting reset
Q. My smartphone theme keeps getting reset when I take my memory card out in order to fill it in my memory card reader. How can I stop this happening?
Browsing the contents of another phone via Bluetooth
Q. Is it possible to browse the contents of another phone via Bluetooth? My old Samsung could do this. Once paired you would also have the option to b...
Major problems getting TomTom MOBILE 5 to work
Q. I'm having major problems getting TomTom MOBILE 5 to work. I can't seem to get the file and folder structure right. It works OK on my friend's smar...
How on earth do I install software?
Q. I want to install games/software and I dont know how. When I connect to the phone via USB cable under Data Transfer, I don't know where to put the ...
How do I add my Inbox to the E61's active standby screen?
Q. How do I add my Inbox to the Nokia E61's active standby screen?
Problems sending faxes
Q. I have tried to get faxing to work with my Nokia Communicator, but every fax I try to send (from Messaging) causes an 'F' to appear in the corner o...
Broken Gallery Edit
Q. When I try and 'Edit' a photo on my Nokia N70, nothing happens, other than Gallery closing down altogether. Why does it do this?
Error communicating
Q. I've been trying to 'Store images' in PC Suite, as I've done several times before, but now the utility just comes up with 'Error communicating with...
Broken multimedia key on Nokia N70
Q. My N70's extra (multimedia) hardware key no longer works! Is it some setting I've disturbed?
Do I need a firewall?
Q. On my PC I have the ZoneAlarm firewall loaded all the time, to protect myself against Internet-borne nasties. Do I need to do something similar for...
How to select non-contiguous items
Q. How can I select multiple items that aren't next to each other in my smartphone's Gallery?
Installation of PC Suite crashes with MSXML-related error
Q. I've been trying to install the Nokia PC Suite software, but when I get to the end of the installation I get an error:Error 1935. An error occurred...
Struggles with PC Suite's 'Transfer music' function
Q. I'm struggling with PC Suite's 'Transfer music' function. Tracks seem to transfer very slowly and sometimes don't make it at all.
Why does my new Nokia smartphone not recognise the RS-MMC card from my old device?
Q. Why does my new Nokia smartphone not recognise the RS-MMC card from my old device?
Errors after upgrading Nokia's PC Suite
Q. After upgrading PC Suite, I get error messages saying 'Operation could not be completed' and other puzzling errors. What's going on?
How can I turn off the shutter sound on my smartphone's camera?
Q. How can I turn off the shutter sound on my smartphone's camera?
Can't boot up, the smartphone's stuck in an endless reboot cycle!
Q. Help! I can't boot up, the smartphone's stuck in an endless reboot cycle!
I was sent a (video) file and it's now in my inbox, but how can I save it to my Gallery?
Q. I was sent a video file via Bluetooth and it's now in my inbox, but how can I save it to my Gallery?
How can I clean up my expansion card?
Q. Is there software that enables me to remove files left behind by uninstalled applications? I'd like to clean up my MMC and free up some space.
How can I get rid of a 'virus' on my smartphone?
Q. I know, I know, I've been silly and I've accepted what I thought was a game from a friend and now my smartphone is infected with a virus - it keeps...
Why can't I store my images?
Q. I'm trying to use Nokia's PC Suite Image Store facility, to put my photos onto my PC hard disk, but I keep getting 'An error occurred during transf...
How can I search through all my information?
Q. I've got quite a bit of information tucked away in my PIM apps, plus other office documents and general files on my Nokia smartphone. But how can I...
Why do Web, Contacts and Calendar not exit when I use 'Exit'?
Q. Why do Web, Contacts and Calendar not exit when I use 'Exit'? They seem to disappear but then when I look at my running programs in iDesk, they're ...
I've forgotten my lock code. How can I get back into my smartphone?
Q. I've forgotten my lock code. How can I get back into my smartphone? I've tried hard resetting it to factory conditions, but still it demands my for...
How can I get rid of the slight buzzing sound from my S60 smartphone?
Q. How can I get rid of the slight buzzing/hissing sound from my S60 smartphone? It's there whenever the phone's screen is lit. Is this buzz normal?
How can I view my videos in wide screen format?
Q. I've collected quite a few videos for my S60 smartphone. How can I view them in wide screen format?
Where on my smartphone do all the words that are added to the predictive text dictionary get stored?
Q. Where on my smartphone do all the words that are added to the predictive text dictionary get stored?
PC Suite Connected but not functional?
Q. Why does PC Suite seem to be "Connected" but not let me browse my Nokia's files or use the various Suite utilities?
Why can I send MMS messages but not receive them?
Q. I can send MMS messages, but I can't actually receive them. When someone sends a picture to me, I don't see the actual picture. but a link to a pag...
Viewing the number used by an existing contact
Q. When I've missed a call, Log just shows me the name of the caller. While this is very friendly, it would be useful to know which number they were c...
My P800's sound is faulty and ring tones and caller audio don't work properly
Q. After months of faultless service, my Sony Ericsson P800 has started failing me. Incoming calls now sound the wrong ring tune (a custom WAV file of...
Where's my keylock function gone?
Q. I often use the keylock feature of the P900 but that option seems to be missing, both in flip closed mode and also in flip open mode, where the ‘Ba...
Despite switching to Flight mode overnight, my battery is still sucked dry!
Q. I switch my P900 to ‘Flight’ mode overnight, in an attempt to try and prolong my battery life. I’m often travelling and away from an easy way of re...
My P910 freezes at the startup screen, how can I get it working again?
Q. My P910i has frozen on me. After inputting my PIN, the device freezes while still showing the startup screen. I've tried resetting, obviously, to n...
How can I find out whether there's a newer version of the operating system for my Sony Ericsson P900?
Q. How can I find out whether there's a newer version of the operating system for my Sony Ericsson P900? I know it supports user updating but I can't ...
How can I speed up launching of my most-used applications?
Q. I’m always struggling to find and launch applications on my Sony Ericsson smartphone, the simple act of navigating between them seems to take an et...
How can I reclaim wasted memory in the Messaging system?
Q. I've had a message saying that my P800 is running low on memory. When I checked in the Storage Manager, just 0.8MB was available. My messages used ...
How can I open local HTML files on my P800 or P900?
Q. How can I open local HTML files, i.e. pages stored on the smartphone rather than on the Internet, complete with their images and links?
Is there a way to set my daily alarm to just sound on specific days?
Q. I work on Mondays, Tuesdays and Wednesdays only. Is there a way to get my Sony Ericsson smartphone to wake me up only on those days and not on Thur...
Why can't I install P900 programs on the Motorola A925, which also runs UIQ?
Q. I’ve bought a Motorola A925 smartphone, which seems to run Symbian UIQ in pretty much the same way as the Sony Ericsson P900, so I’m hoping you can...
Why does my P910i keep changing its IMEI code?
Q. I've been using a P910i for the last three months, but I'm having trouble registering applications. For starters, the IMEI reported by most (but no...
Why does Tasks crash, with 'Reason code Agenda Model, Reason number 9’?
Q. Tasks has stopped working on my P900, refusing to start up with an error ‘Reason code Agenda Model, Reason number 9’. I’ve tried restarting the pho...
How can I install mainstream UIQ software onto the Motorola A1000?
Q. I notice that there is now Route 66 GPS software for the Symbian UIQ platform. I also read that it will work with the Motorola A1000, even though i...
How can I send email, as well as receive it, over GPRS?
Q. I've just started using a Symbian-based smartphone with a Vodafone Pay As You Go SIM card, but I'm having problems with sending email. I'm able to ...
How easy is it to configure my UIQ smartphone to function as an emergency modem for my PC?
Q. How easy is it to configure my UIQ smartphone to function as an emergency modem for my PC?
Why has my P900 stopped talking to my Windows PC?
Q. My Sony Ericsson P900 has stopped talking to my Windows XP PC, the system tray icon remains resolutely flat and ‘Link Properties’ just says that US...
Why do email messages appear downloaded and then disappear?
Q. Messaging shows up my POP3 Inbox emails properly at first but then the next day I find most of them have been lost. Is email syncing broken?
Can I use my P910i with an Apple Mac?
Q. I've been thinking about getting a Mac, probably an iMac G5. Is this going to be compatible with my Sony Ericsson P910i? Will the advertised PC Sui...
Why can't I open OPL programs written on my old Psion?
Q. Having upgraded from a Psion 5mx, I've been experimenting with my own OPL programs on my Nokia 9500 and have been trying to get these to read in fi...
Can I upgrade my data from Psion to Nokia 9500/9300?
Q. I'm lusting after a new Nokia 9500 but seem to be stuck back in the Psion age. My contacts are spread across a dozen Psion Series 3mx Data files ('...
How can I browse around the ROM in my Nokia 9500?
Q. How can I browse around the ROM in my Nokia 9500? It's always interesting...
How do I take my stuff from my old Nokia 9210i to my new 9500?
Q. I’m getting my Nokia 9500 shortly and am a bit worried about how to move everything across from my old Nokia 9210i. Can you spell it out for me, pl...
How can I restore my 9500 backup to my new 9300?
Q. I recently had a chance to buy a Nokia 9300 for a nice price from a friend. I already had a Nokia 9500, which I'd backed up regularly. How can I re...
I'm a big SMS user. Is this what's eating up my 9210i's internal disk space?
Q. I am repeatedly seeing a message 'memory full' on my Nokia 9210i, even though I've moved all my documents to the memory card. Now I can't use my Co...
How can I speed up choosing a message recipient?
Q. Whenever I want to create a new text or email message, pressing 'Recipient' is followed by a wait of over fifteen seconds, which is really frustrat...
How can I get round 'insufficient memory' on my 9210i?
Q. I’m forever having problems with ‘Insufficient memory’ on my old Nokia 9210i Communicator. Short of selling it and buying something else, isn’t the...
Where's all my disk space gone?
Q. Where's all my disk space gone? I get so confused by all the files and folders on my Communicator!
Where's my new document been saved?
Q. A month ago, I started working on a document on my Nokia 9500 and even gave it a name 'Article start'. The trouble is that I can't see it in Docume...
Why is searching so slow in Contacts?
Q. My Nokia 9500 has become almost unusable since I synchronised in my 700 or so contacts from Outlook. When I search for a name in Contacts, matches ...
Why do some photo thumbnails come up for callers and not others?
Q. When people call me on my Nokia 9300, their name and photo thumbnail generally comes up properly on the screen, but when my wife or daughter call m...
Getting rid of wierdly large fonts
Q. I've had problems with strange fonts in Contacts on my Nokia 9500 (after a little fiddling with TrueType fonts!), but deleting all my INI files (us...
After resetting my 9300, Calendar is horrendously slow
Q. Help! I hard reset (formatted) my Nokia 9300, in order to solve a previous problem with broken communications, and my Calendar and Contacts data se...
Why do my Java programs crash with 'exception' errors?
Q. On all Nokia's documentation, it says that my Nokia 9500 has MIDP 2.0 (a type of Java support) installed. However, when I look in the Java installe...
Why does Calendar keep changing my appointment times when I fly abroad?
Q. I recently went to China for work. Just before I left the UK, I put in all flight details from Shanghai to LA. The Shanghai to LA flight was leavin...
How can I find out how many GPRS kilobytes I've used?
Q. I’ve been using my new 9300 quite a bit on the World Wide Web. I can’t see a GPRS counter application though. How can I find out how many kilobytes...
Why can't Messaging let me choose my Access point each time?
Q. When connecting up with Web on my Nokia 9500, I get given the choice of all my different access points (dial-up, GPRS, Easy WLAN, etc.), but when c...
How do I connect my 9300i or 9500 to a router with 64-bit WEP encryption?
Q. I'm trying to connect my Nokia 9500's Wi-Fi to my router at home, which is using 64-bit WEP encryption. My 9500 however only allows for 40, 104 and...
Bluetooth connection to my smartphone has stopped working!
Q. Help, the Bluetooth connection to my smartphone has suddenly stopped working. I haven't changed anything in the setup of either PC or phone and bot...
Overnight battery drain with a Bluetooth smartphone
Q. I'm mystified. I go to bed at night with my smartphone next to me, showing a full charge, and in the morning it's down to almost zero. I've reboote...
PC Suite doesn't recognise my Nokia Communicator
Q. I've been unable to connect up my Nokia 9500 for the last two months. I've powered everything down and restarted, I've tried reinstalling the lates...
Will keeping Bluetooth on be a security problem?
Q. As Nokia does not provide a vibrate mode for the 9500, I decided to use a Bluetooth headset with a built-in vibrator. As a result, I have to keep B...
Keeping data while having your smartphone's firmware upgraded
Q. My Nokia smartphone is quite an early example and I've had few problems with it. I've read quite a bit about making sure to keep Symbian smartphone...
Is there a 'Dummies' book to help me with Series 60 smartphones?
Q. Despite Nokia's pretty good manual and despite me surfing a number of popular web sites, I'm still struggling with the Series 60 interface and get ...
Can I use a domestic 3.5mm headphone set?
Q. The stereo headset supplied with my Nokia smartphone isn't bad for listening to music on the go, but when I'm in a quiet environment (like my boat ...
Sorting out an endless reboot cycle after rogue application install
Q. I'd been trying out trial versions of some utilities on my new Nokia S60 smartphone and after installing the last one, suddenly the smartphone rebo...
Last ditch cures for battery charging/power on problems
Q. My new Nokia smartphone has turned off by itself. I thought it was the battery and I tried to charge it but the phone didn't show any sign that it ...
Low battery life, no rogue applications
Q. My Nokia smartphone doesn't seem to take long to get through a full battery charge. I've read tips about checking for rogue programs in memory and ...
Getting rid of Autolock
Q. Help! I've been trying out the freeware Autolock, which locks my smartphone keypad after a set number of seconds, but I've now decided that I don't...
Help on getting "Music player: system error" on N-Gage
Q. I’m getting "Music player: system error" when I try to play MP3s on my N-Gage.
Missing application icons after playing music on N-Gage
Q. My N-Gage is driving me crazy, there’s a bug which bites me every single day. After using the Music Player to play tunes from my 512MB MMC, I find ...
Wrong track running lengths on N-Gage
Q. I have a Nokia N-Gage and am experimenting with using it as an MP3 player. The trouble is, tracks are shown with the wrong running lengths. Is ther...
Getting rid of 'Installation security error'
Q. Having bought a new Nokia smartphone, I'm having problems installing most of the programs I've downloaded. The error message is 'Installation secur...
How can large numbers of contacts be beamed in one go?
Q. I've fitted my partner out with a cheap Series 60 smartphone (a Nokia 6670) and need to get our 'master' contacts set over from my Nokia 9500 to he...
How can I quickly enter a carriage return on my smartphone?
A. I'm struggling at writing text quickly on my Nokia smartphone, even with the aid of T9 predictive text. One 'special' character I use a lot is 'car...
Why does TomTom MOBILE 5 not start?
Q. I've installed TomTom MOBILE 5 on my Nokia smartphone and the icon's there in the applications screen, but when I activate it the screen just goes ...
How can I set an alarm to wake me up just on weekdays?
Q. I just got myself a Nokia smartphone and I cannot seem to find a way of setting its alarm to wake me up just on workdays. So I end up having to set...
How can I re-save my photos at a smaller size for moblogging?
Q. I want to start moblogging from my Nokia megapixel smartphone but I'm very wary of the GPRS costs of sending my megapixel images (up to 600K each) ...
How can I stop these ‘Accept connection from xxxxxx’ messages when trying to connect to my PC?
Q. Every time I connect my Series 60 smartphone to my PC, I get a flurry of ‘Accept connection from xxxxxx’ messages, which have to be acknowledged by...
How can I get my Sendo X reliably connected to my PC?
Q. I've acquired a second hand Sendo X and have been generally impressed so far by this Symbian-based smartphone. But I can't seem to get it properly ...
Should I be worried about viruses for my Symbian smartphone?
Q. I've read a lot in the press about a Cabir virus outbreak for Symbian smartphones. Should I be worried, and what can I do to protect myself?
How can I purge Messaging of old, orphaned attachments?
Q. According to FExplorer, my smartphone's mail system has a number of file attachments, all quite old and all using up valuable space. Yet when I go ...
How can I send short messages using Bluetooth?
Q. How can I send short messages to my phone and PDA-owning friends around the classroom or office using Bluetooth?
How can I see how many GPRS data bytes I used in my last connection?
Q. The built-in Log application just shows me a summary of the total GPRS bytes sent and received since I last cleared the 'counters'. It's really tir...
How do I backup my phone to the memory card (MMC/RS-MMC/miniSD)?
Q. When getting my firmware upgraded, or when resetting a device using restore to factory settings codes, it is useful to be able to back up the inter...