All About Symbian
Restored section. This page is part of a read-only archive of All About Symbian. The support and knowledgebase section of the site was originally retired around 2013. It has been restored from the content database in April 2026. The content is preserved as-is — some formatting, images, or links may not work as originally intended.

UIQ Support

27 articles

Sony Ericsson Update Service problems

23 January 2007 Troubleshooting Miscellaneous Communications Upgrading

Q. I have a Sony Ericsson UIQ 3 smartphone and am having trouble updating its firmware. I've downloaded the required Sony Ericsson Update wizard but i...

Browsing the contents of another phone via Bluetooth

07 July 2006 Miscellaneous Communications

Q. Is it possible to browse the contents of another phone via Bluetooth? My old Samsung could do this. Once paired you would also have the option to b...

Do I need a firewall?

05 May 2006 Applications Performance Miscellaneous

Q. On my PC I have the ZoneAlarm firewall loaded all the time, to protect myself against Internet-borne nasties. Do I need to do something similar for...

Why can I send MMS messages but not receive them?

03 February 2006 Troubleshooting Communications

Q. I can send MMS messages, but I can't actually receive them. When someone sends a picture to me, I don't see the actual picture. but a link to a pag...

My P800's sound is faulty and ring tones and caller audio don't work properly

01 February 2006 Troubleshooting

Q. After months of faultless service, my Sony Ericsson P800 has started failing me. Incoming calls now sound the wrong ring tune (a custom WAV file of...

Where's my keylock function gone?

01 February 2006 Troubleshooting Miscellaneous

Q. I often use the keylock feature of the P900 but that option seems to be missing, both in flip closed mode and also in flip open mode, where the ‘Ba...

Despite switching to Flight mode overnight, my battery is still sucked dry!

01 February 2006 Applications Performance Troubleshooting

Q. I switch my P900 to ‘Flight’ mode overnight, in an attempt to try and prolong my battery life. I’m often travelling and away from an easy way of re...

My P910 freezes at the startup screen, how can I get it working again?

01 February 2006 Applications Troubleshooting

Q. My P910i has frozen on me. After inputting my PIN, the device freezes while still showing the startup screen. I've tried resetting, obviously, to n...

How can I find out whether there's a newer version of the operating system for my Sony Ericsson P900?

01 February 2006 Applications Miscellaneous Upgrading

Q. How can I find out whether there's a newer version of the operating system for my Sony Ericsson P900? I know it supports user updating but I can't ...

How can I speed up launching of my most-used applications?

01 February 2006 Applications Performance

Q. I’m always struggling to find and launch applications on my Sony Ericsson smartphone, the simple act of navigating between them seems to take an et...

How can I reclaim wasted memory in the Messaging system?

01 February 2006 Applications Performance Troubleshooting

Q. I've had a message saying that my P800 is running low on memory. When I checked in the Storage Manager, just 0.8MB was available. My messages used ...

How can I open local HTML files on my P800 or P900?

01 February 2006 Applications Miscellaneous

Q. How can I open local HTML files, i.e. pages stored on the smartphone rather than on the Internet, complete with their images and links?

Is there a way to set my daily alarm to just sound on specific days?

01 February 2006 Applications

Q. I work on Mondays, Tuesdays and Wednesdays only. Is there a way to get my Sony Ericsson smartphone to wake me up only on those days and not on Thur...

Why can't I install P900 programs on the Motorola A925, which also runs UIQ?

01 February 2006 Applications Troubleshooting

Q. I’ve bought a Motorola A925 smartphone, which seems to run Symbian UIQ in pretty much the same way as the Sony Ericsson P900, so I’m hoping you can...

Why does my P910i keep changing its IMEI code?

01 February 2006 Applications Troubleshooting Upgrading

Q. I've been using a P910i for the last three months, but I'm having trouble registering applications. For starters, the IMEI reported by most (but no...

Why does Tasks crash, with 'Reason code Agenda Model, Reason number 9’?

01 February 2006 Troubleshooting

Q. Tasks has stopped working on my P900, refusing to start up with an error ‘Reason code Agenda Model, Reason number 9’. I’ve tried restarting the pho...

How can I install mainstream UIQ software onto the Motorola A1000?

01 February 2006 Applications Troubleshooting

Q. I notice that there is now Route 66 GPS software for the Symbian UIQ platform. I also read that it will work with the Motorola A1000, even though i...

How can I send email, as well as receive it, over GPRS?

01 February 2006 Troubleshooting Communications

Q. I've just started using a Symbian-based smartphone with a Vodafone Pay As You Go SIM card, but I'm having problems with sending email. I'm able to ...

How easy is it to configure my UIQ smartphone to function as an emergency modem for my PC?

01 February 2006 Miscellaneous Communications

Q. How easy is it to configure my UIQ smartphone to function as an emergency modem for my PC?

Why has my P900 stopped talking to my Windows PC?

01 February 2006 Troubleshooting Communications

Q. My Sony Ericsson P900 has stopped talking to my Windows XP PC, the system tray icon remains resolutely flat and ‘Link Properties’ just says that US...

Why do email messages appear downloaded and then disappear?

01 February 2006 Applications Miscellaneous Communications

Q. Messaging shows up my POP3 Inbox emails properly at first but then the next day I find most of them have been lost. Is email syncing broken?

Can I use my P910i with an Apple Mac?

01 February 2006 Miscellaneous Communications

Q. I've been thinking about getting a Mac, probably an iMac G5. Is this going to be compatible with my Sony Ericsson P910i? Will the advertised PC Sui...

Bluetooth connection to my smartphone has stopped working!

01 February 2006 Performance Troubleshooting Communications

Q. Help, the Bluetooth connection to my smartphone has suddenly stopped working. I haven't changed anything in the setup of either PC or phone and bot...

Overnight battery drain with a Bluetooth smartphone

01 February 2006 Performance Troubleshooting Communications

Q. I'm mystified. I go to bed at night with my smartphone next to me, showing a full charge, and in the morning it's down to almost zero. I've reboote...

Last ditch cures for battery charging/power on problems

01 February 2006 Troubleshooting

Q. My new Nokia smartphone has turned off by itself. I thought it was the battery and I tried to charge it but the phone didn't show any sign that it ...

How can I stop these ‘Accept connection from xxxxxx’ messages when trying to connect to my PC?

31 January 2006 Miscellaneous Communications

Q. Every time I connect my Series 60 smartphone to my PC, I get a flurry of ‘Accept connection from xxxxxx’ messages, which have to be acknowledged by...

Should I be worried about viruses for my Symbian smartphone?

31 January 2006 Applications Troubleshooting Communications

Q. I've read a lot in the press about a Cabir virus outbreak for Symbian smartphones. Should I be worried, and what can I do to protect myself?