All About Symbian
Restored section. This page is part of a read-only archive of All About Symbian. The support and knowledgebase section of the site was originally retired around 2013. It has been restored from the content database in April 2026. The content is preserved as-is — some formatting, images, or links may not work as originally intended.

Series 80 Support

46 articles

Backing up everything?

25 August 2010 Miscellaneous Upgrading

Q. How can I back up everything on my Symbian smartphone? Not just data, but every application, every license key, and so on?

Beware the Trash effect!

23 August 2010 Troubleshooting

Q. In an attempt to work out why my microSD card was full, I connected my smartphone to my Mac in 'Disk Transfer' mode. Aha - I found a load (Gigabyte...

99% frozen

07 August 2006 Troubleshooting Communications

Q. Help, my PC Suite backup hangs on 99% and I have to reboot my PC!

MIssing Calendar items

04 August 2006 Applications

Q. Many of my upcoming appointments from the next few months don't seem to be synced properly with Outlook, mainly those from the medium future. Why i...

Browsing the contents of another phone via Bluetooth

07 July 2006 Miscellaneous Communications

Q. Is it possible to browse the contents of another phone via Bluetooth? My old Samsung could do this. Once paired you would also have the option to b...

Problems sending faxes

01 June 2006 Communications

Q. I have tried to get faxing to work with my Nokia Communicator, but every fax I try to send (from Messaging) causes an 'F' to appear in the corner o...

Do I need a firewall?

05 May 2006 Applications Performance Miscellaneous

Q. On my PC I have the ZoneAlarm firewall loaded all the time, to protect myself against Internet-borne nasties. Do I need to do something similar for...

Installation of PC Suite crashes with MSXML-related error

24 March 2006 Troubleshooting Communications Upgrading

Q. I've been trying to install the Nokia PC Suite software, but when I get to the end of the installation I get an error:Error 1935. An error occurred...

Struggles with PC Suite's 'Transfer music' function

24 March 2006 Applications Performance Communications

Q. I'm struggling with PC Suite's 'Transfer music' function. Tracks seem to transfer very slowly and sometimes don't make it at all.

Errors after upgrading Nokia's PC Suite

22 March 2006 Troubleshooting Communications Upgrading

Q. After upgrading PC Suite, I get error messages saying 'Operation could not be completed' and other puzzling errors. What's going on?

How can I clean up my expansion card?

24 February 2006 Applications Performance

Q. Is there software that enables me to remove files left behind by uninstalled applications? I'd like to clean up my MMC and free up some space.

How can I search through all my information?

16 February 2006 Applications Miscellaneous

Q. I've got quite a bit of information tucked away in my PIM apps, plus other office documents and general files on my Nokia smartphone. But how can I...

Why do Web, Contacts and Calendar not exit when I use 'Exit'?

16 February 2006 Applications Performance

Q. Why do Web, Contacts and Calendar not exit when I use 'Exit'? They seem to disappear but then when I look at my running programs in iDesk, they're ...

PC Suite Connected but not functional?

03 February 2006 Troubleshooting Communications Upgrading

Q. Why does PC Suite seem to be "Connected" but not let me browse my Nokia's files or use the various Suite utilities?

Why can I send MMS messages but not receive them?

03 February 2006 Troubleshooting Communications

Q. I can send MMS messages, but I can't actually receive them. When someone sends a picture to me, I don't see the actual picture. but a link to a pag...

How can I send email, as well as receive it, over GPRS?

01 February 2006 Troubleshooting Communications

Q. I've just started using a Symbian-based smartphone with a Vodafone Pay As You Go SIM card, but I'm having problems with sending email. I'm able to ...

Why do email messages appear downloaded and then disappear?

01 February 2006 Applications Miscellaneous Communications

Q. Messaging shows up my POP3 Inbox emails properly at first but then the next day I find most of them have been lost. Is email syncing broken?

Why can't I open OPL programs written on my old Psion?

01 February 2006 Applications Miscellaneous Upgrading

Q. Having upgraded from a Psion 5mx, I've been experimenting with my own OPL programs on my Nokia 9500 and have been trying to get these to read in fi...

Can I upgrade my data from Psion to Nokia 9500/9300?

01 February 2006 Applications Miscellaneous Upgrading

Q. I'm lusting after a new Nokia 9500 but seem to be stuck back in the Psion age. My contacts are spread across a dozen Psion Series 3mx Data files ('...

How can I browse around the ROM in my Nokia 9500?

01 February 2006 Troubleshooting Miscellaneous

Q. How can I browse around the ROM in my Nokia 9500? It's always interesting...

How do I take my stuff from my old Nokia 9210i to my new 9500?

01 February 2006 Miscellaneous Communications Upgrading

Q. I’m getting my Nokia 9500 shortly and am a bit worried about how to move everything across from my old Nokia 9210i. Can you spell it out for me, pl...

How can I restore my 9500 backup to my new 9300?

01 February 2006 Miscellaneous Communications Upgrading

Q. I recently had a chance to buy a Nokia 9300 for a nice price from a friend. I already had a Nokia 9500, which I'd backed up regularly. How can I re...

I'm a big SMS user. Is this what's eating up my 9210i's internal disk space?

01 February 2006 Performance Troubleshooting Miscellaneous

Q. I am repeatedly seeing a message 'memory full' on my Nokia 9210i, even though I've moved all my documents to the memory card. Now I can't use my Co...

How can I speed up choosing a message recipient?

01 February 2006 Applications Performance Communications

Q. Whenever I want to create a new text or email message, pressing 'Recipient' is followed by a wait of over fifteen seconds, which is really frustrat...

How can I get round 'insufficient memory' on my 9210i?

01 February 2006 Performance Miscellaneous Upgrading

Q. I’m forever having problems with ‘Insufficient memory’ on my old Nokia 9210i Communicator. Short of selling it and buying something else, isn’t the...

Where's all my disk space gone?

01 February 2006 Applications Performance

Q. Where's all my disk space gone? I get so confused by all the files and folders on my Communicator!

Where's my new document been saved?

01 February 2006 Applications Troubleshooting Miscellaneous

Q. A month ago, I started working on a document on my Nokia 9500 and even gave it a name 'Article start'. The trouble is that I can't see it in Docume...

Why is searching so slow in Contacts?

01 February 2006 Applications Performance

Q. My Nokia 9500 has become almost unusable since I synchronised in my 700 or so contacts from Outlook. When I search for a name in Contacts, matches ...

Why do some photo thumbnails come up for callers and not others?

01 February 2006 Applications Troubleshooting Communications

Q. When people call me on my Nokia 9300, their name and photo thumbnail generally comes up properly on the screen, but when my wife or daughter call m...

Getting rid of wierdly large fonts

01 February 2006 Applications Troubleshooting

Q. I've had problems with strange fonts in Contacts on my Nokia 9500 (after a little fiddling with TrueType fonts!), but deleting all my INI files (us...

After resetting my 9300, Calendar is horrendously slow

01 February 2006 Applications Performance Troubleshooting

Q. Help! I hard reset (formatted) my Nokia 9300, in order to solve a previous problem with broken communications, and my Calendar and Contacts data se...

Why do my Java programs crash with 'exception' errors?

01 February 2006 Applications Troubleshooting Miscellaneous

Q. On all Nokia's documentation, it says that my Nokia 9500 has MIDP 2.0 (a type of Java support) installed. However, when I look in the Java installe...

Why does Calendar keep changing my appointment times when I fly abroad?

01 February 2006 Applications Miscellaneous

Q. I recently went to China for work. Just before I left the UK, I put in all flight details from Shanghai to LA. The Shanghai to LA flight was leavin...

How can I find out how many GPRS kilobytes I've used?

01 February 2006 Applications Performance Communications

Q. I’ve been using my new 9300 quite a bit on the World Wide Web. I can’t see a GPRS counter application though. How can I find out how many kilobytes...

Why can't Messaging let me choose my Access point each time?

01 February 2006 Applications Communications

Q. When connecting up with Web on my Nokia 9500, I get given the choice of all my different access points (dial-up, GPRS, Easy WLAN, etc.), but when c...

How do I connect my 9300i or 9500 to a router with 64-bit WEP encryption?

01 February 2006 Communications

Q. I'm trying to connect my Nokia 9500's Wi-Fi to my router at home, which is using 64-bit WEP encryption. My 9500 however only allows for 40, 104 and...

Bluetooth connection to my smartphone has stopped working!

01 February 2006 Performance Troubleshooting Communications

Q. Help, the Bluetooth connection to my smartphone has suddenly stopped working. I haven't changed anything in the setup of either PC or phone and bot...

Overnight battery drain with a Bluetooth smartphone

01 February 2006 Performance Troubleshooting Communications

Q. I'm mystified. I go to bed at night with my smartphone next to me, showing a full charge, and in the morning it's down to almost zero. I've reboote...

PC Suite doesn't recognise my Nokia Communicator

01 February 2006 Troubleshooting Communications

Q. I've been unable to connect up my Nokia 9500 for the last two months. I've powered everything down and restarted, I've tried reinstalling the lates...

Will keeping Bluetooth on be a security problem?

01 February 2006 Miscellaneous Communications

Q. As Nokia does not provide a vibrate mode for the 9500, I decided to use a Bluetooth headset with a built-in vibrator. As a result, I have to keep B...

Can I use a domestic 3.5mm headphone set?

01 February 2006 Miscellaneous

Q. The stereo headset supplied with my Nokia smartphone isn't bad for listening to music on the go, but when I'm in a quiet environment (like my boat ...

Last ditch cures for battery charging/power on problems

01 February 2006 Troubleshooting

Q. My new Nokia smartphone has turned off by itself. I thought it was the battery and I tried to charge it but the phone didn't show any sign that it ...

Low battery life, no rogue applications

01 February 2006 Performance Troubleshooting

Q. My Nokia smartphone doesn't seem to take long to get through a full battery charge. I've read tips about checking for rogue programs in memory and ...

How can large numbers of contacts be beamed in one go?

31 January 2006 Applications Miscellaneous Communications

Q. I've fitted my partner out with a cheap Series 60 smartphone (a Nokia 6670) and need to get our 'master' contacts set over from my Nokia 9500 to he...

How can I stop these ‘Accept connection from xxxxxx’ messages when trying to connect to my PC?

31 January 2006 Miscellaneous Communications

Q. Every time I connect my Series 60 smartphone to my PC, I get a flurry of ‘Accept connection from xxxxxx’ messages, which have to be acknowledged by...

Should I be worried about viruses for my Symbian smartphone?

31 January 2006 Applications Troubleshooting Communications

Q. I've read a lot in the press about a Cabir virus outbreak for Symbian smartphones. Should I be worried, and what can I do to protect myself?