All About Symbian
Restored section. This page is part of a read-only archive of All About Symbian. The support and knowledgebase section of the site was originally retired around 2013. It has been restored from the content database in April 2026. The content is preserved as-is — some formatting, images, or links may not work as originally intended.

Series 60 Support

70 articles

Backing up everything?

25 August 2010 Miscellaneous Upgrading

Q. How can I back up everything on my Symbian smartphone? Not just data, but every application, every license key, and so on?

Can I use memory cards of over 8GB in my S60 phone?

24 October 2008 Performance Miscellaneous

Q. Can I use memory cards of over 8GB in my S60 phone?

Preserving Java game downloads

19 November 2007 Applications Miscellaneous

Q. I bought several games from both my network provider and through Nokia's Download! catalog, but now I've switched to a new phone and I'm annoyed th...

Photo access error

13 September 2007 Applications Troubleshooting Communications

Q. When using Image Store (in PC Suite) to try and copy off all my photos, I'm getting 'Error communicating with phone'. I've tried restarting both th...

Problems installing and removing Smart2Go

20 May 2007 Applications Performance Troubleshooting Miscellaneous

Q. I'm having real problems installing Smart2Go onto my smartphone. What tips can you offer?

Screensavers and battery life

16 February 2007 Applications Troubleshooting Miscellaneous

Q. What's happened to the battery life of my S60 smartphone? From going a couple of days easily without recharge, I'm down to a full charge every morn...

Syncing bookmarks? To where?

18 January 2007 Applications Troubleshooting Communications

Q. When I synchronize my S60 smartphone using PC Suite, status messages appear along the lines of 'Sending bookmarks 27 of 27'. Where do these appear ...

Can I print from my S60 smartphone?

15 November 2006 Applications Communications

Q. Can I print from my S60 smartphone?

How can I stop PC Suite deleting my images?

25 September 2006 Applications Communications

Q. I take a lot of photos and am generally happy to have PC Suite archive and delete them all, making space on my memory card for the next batch. But ...

Calendar / journal entries

07 September 2006 Applications

Q. How can I add notes and journal text to Calendar entries? There doesn't seem to be a field that matches Outlook's detail/notes field.

99% frozen

07 August 2006 Troubleshooting Communications

Q. Help, my PC Suite backup hangs on 99% and I have to reboot my PC!

How can I speed-dial contacts?

07 August 2006 Applications Communications

Q. It's a real pain having to keep finding people in my Contacts just to call them. How can I speed-dial them?

MIssing Calendar items

04 August 2006 Applications

Q. Many of my upcoming appointments from the next few months don't seem to be synced properly with Outlook, mainly those from the medium future. Why i...

Fast forward and rewind in RealPlayer

19 July 2006 Applications

Q. How can I fast forward and rewind videos in RealPlayer?

MMS error when sending images

18 July 2006 Applications Troubleshooting Communications

Q. When I take photos with my N70 and want to send them via MMS, I currently have to make a copy of each photo and then use a third party utility to s...

Why is Gallery so slow?

18 July 2006 Applications Performance

Q. Why is Gallery on both my Nokia S60 smartphones so incredibly slow? Surely something must be wrong?

N-Gage games on Series 60 smartphones

13 July 2006 Applications Upgrading

Q. Can I use my old N-Gage games on my newer S60 smartphone?

Deleting specific phone calls from the Log

13 July 2006 Applications Communications

Q. I have a particular contact who I'd like to keep a secret. How can I stop calls to and from this person from being recorded in my smartphone's reco...

Custom ringtones revert to Nokia standard

13 July 2006 Troubleshooting

Q. I've set my ringtone to an MP3 several times but after a while it always stops working and reverts to the standard Nokia tune. What's going on?

Theme keeps getting reset

08 July 2006 Troubleshooting

Q. My smartphone theme keeps getting reset when I take my memory card out in order to fill it in my memory card reader. How can I stop this happening?

Browsing the contents of another phone via Bluetooth

07 July 2006 Miscellaneous Communications

Q. Is it possible to browse the contents of another phone via Bluetooth? My old Samsung could do this. Once paired you would also have the option to b...

Major problems getting TomTom MOBILE 5 to work

28 June 2006 Applications

Q. I'm having major problems getting TomTom MOBILE 5 to work. I can't seem to get the file and folder structure right. It works OK on my friend's smar...

Broken Gallery Edit

10 May 2006 Applications Troubleshooting

Q. When I try and 'Edit' a photo on my Nokia N70, nothing happens, other than Gallery closing down altogether. Why does it do this?

Error communicating

06 May 2006 Troubleshooting Communications

Q. I've been trying to 'Store images' in PC Suite, as I've done several times before, but now the utility just comes up with 'Error communicating with...

Broken multimedia key on Nokia N70

05 May 2006 Troubleshooting

Q. My N70's extra (multimedia) hardware key no longer works! Is it some setting I've disturbed?

Do I need a firewall?

05 May 2006 Applications Performance Miscellaneous

Q. On my PC I have the ZoneAlarm firewall loaded all the time, to protect myself against Internet-borne nasties. Do I need to do something similar for...

How to select non-contiguous items

21 April 2006 Applications Miscellaneous

Q. How can I select multiple items that aren't next to each other in my smartphone's Gallery?

Installation of PC Suite crashes with MSXML-related error

24 March 2006 Troubleshooting Communications Upgrading

Q. I've been trying to install the Nokia PC Suite software, but when I get to the end of the installation I get an error:Error 1935. An error occurred...

Struggles with PC Suite's 'Transfer music' function

24 March 2006 Applications Performance Communications

Q. I'm struggling with PC Suite's 'Transfer music' function. Tracks seem to transfer very slowly and sometimes don't make it at all.

Why does my new Nokia smartphone not recognise the RS-MMC card from my old device?

24 March 2006

Q. Why does my new Nokia smartphone not recognise the RS-MMC card from my old device?

Errors after upgrading Nokia's PC Suite

22 March 2006 Troubleshooting Communications Upgrading

Q. After upgrading PC Suite, I get error messages saying 'Operation could not be completed' and other puzzling errors. What's going on?

How can I turn off the shutter sound on my smartphone's camera?

22 March 2006 Applications Miscellaneous

Q. How can I turn off the shutter sound on my smartphone's camera?

Can't boot up, the smartphone's stuck in an endless reboot cycle!

10 March 2006 Troubleshooting

Q. Help! I can't boot up, the smartphone's stuck in an endless reboot cycle!

I was sent a (video) file and it's now in my inbox, but how can I save it to my Gallery?

24 February 2006 Applications Communications

Q. I was sent a video file via Bluetooth and it's now in my inbox, but how can I save it to my Gallery?

How can I clean up my expansion card?

24 February 2006 Applications Performance

Q. Is there software that enables me to remove files left behind by uninstalled applications? I'd like to clean up my MMC and free up some space.

How can I get rid of a 'virus' on my smartphone?

24 February 2006 Troubleshooting Miscellaneous

Q. I know, I know, I've been silly and I've accepted what I thought was a game from a friend and now my smartphone is infected with a virus - it keeps...

Why can't I store my images?

22 February 2006 Applications Troubleshooting Communications

Q. I'm trying to use Nokia's PC Suite Image Store facility, to put my photos onto my PC hard disk, but I keep getting 'An error occurred during transf...

How can I search through all my information?

16 February 2006 Applications Miscellaneous

Q. I've got quite a bit of information tucked away in my PIM apps, plus other office documents and general files on my Nokia smartphone. But how can I...

I've forgotten my lock code. How can I get back into my smartphone?

15 February 2006 Troubleshooting Miscellaneous

Q. I've forgotten my lock code. How can I get back into my smartphone? I've tried hard resetting it to factory conditions, but still it demands my for...

How can I get rid of the slight buzzing sound from my S60 smartphone?

07 February 2006 Troubleshooting Miscellaneous

Q. How can I get rid of the slight buzzing/hissing sound from my S60 smartphone? It's there whenever the phone's screen is lit. Is this buzz normal?

How can I view my videos in wide screen format?

07 February 2006 Applications Miscellaneous

Q. I've collected quite a few videos for my S60 smartphone. How can I view them in wide screen format?

Where on my smartphone do all the words that are added to the predictive text dictionary get stored?

05 February 2006 Applications Miscellaneous Upgrading

Q. Where on my smartphone do all the words that are added to the predictive text dictionary get stored?

PC Suite Connected but not functional?

03 February 2006 Troubleshooting Communications Upgrading

Q. Why does PC Suite seem to be "Connected" but not let me browse my Nokia's files or use the various Suite utilities?

Why can I send MMS messages but not receive them?

03 February 2006 Troubleshooting Communications

Q. I can send MMS messages, but I can't actually receive them. When someone sends a picture to me, I don't see the actual picture. but a link to a pag...

Viewing the number used by an existing contact

03 February 2006 Applications Communications

Q. When I've missed a call, Log just shows me the name of the caller. While this is very friendly, it would be useful to know which number they were c...

How can I send email, as well as receive it, over GPRS?

01 February 2006 Troubleshooting Communications

Q. I've just started using a Symbian-based smartphone with a Vodafone Pay As You Go SIM card, but I'm having problems with sending email. I'm able to ...

Why do email messages appear downloaded and then disappear?

01 February 2006 Applications Miscellaneous Communications

Q. Messaging shows up my POP3 Inbox emails properly at first but then the next day I find most of them have been lost. Is email syncing broken?

Bluetooth connection to my smartphone has stopped working!

01 February 2006 Performance Troubleshooting Communications

Q. Help, the Bluetooth connection to my smartphone has suddenly stopped working. I haven't changed anything in the setup of either PC or phone and bot...

Overnight battery drain with a Bluetooth smartphone

01 February 2006 Performance Troubleshooting Communications

Q. I'm mystified. I go to bed at night with my smartphone next to me, showing a full charge, and in the morning it's down to almost zero. I've reboote...

PC Suite doesn't recognise my Nokia Communicator

01 February 2006 Troubleshooting Communications

Q. I've been unable to connect up my Nokia 9500 for the last two months. I've powered everything down and restarted, I've tried reinstalling the lates...

Keeping data while having your smartphone's firmware upgraded

01 February 2006 Applications Miscellaneous Upgrading

Q. My Nokia smartphone is quite an early example and I've had few problems with it. I've read quite a bit about making sure to keep Symbian smartphone...

Is there a 'Dummies' book to help me with Series 60 smartphones?

01 February 2006 Applications Miscellaneous

Q. Despite Nokia's pretty good manual and despite me surfing a number of popular web sites, I'm still struggling with the Series 60 interface and get ...

Can I use a domestic 3.5mm headphone set?

01 February 2006 Miscellaneous

Q. The stereo headset supplied with my Nokia smartphone isn't bad for listening to music on the go, but when I'm in a quiet environment (like my boat ...

Sorting out an endless reboot cycle after rogue application install

01 February 2006 Troubleshooting Miscellaneous

Q. I'd been trying out trial versions of some utilities on my new Nokia S60 smartphone and after installing the last one, suddenly the smartphone rebo...

Last ditch cures for battery charging/power on problems

01 February 2006 Troubleshooting

Q. My new Nokia smartphone has turned off by itself. I thought it was the battery and I tried to charge it but the phone didn't show any sign that it ...

Low battery life, no rogue applications

01 February 2006 Performance Troubleshooting

Q. My Nokia smartphone doesn't seem to take long to get through a full battery charge. I've read tips about checking for rogue programs in memory and ...

Getting rid of Autolock

01 February 2006 Applications Performance

Q. Help! I've been trying out the freeware Autolock, which locks my smartphone keypad after a set number of seconds, but I've now decided that I don't...

Getting rid of 'Installation security error'

01 February 2006 Applications Troubleshooting Upgrading

Q. Having bought a new Nokia smartphone, I'm having problems installing most of the programs I've downloaded. The error message is 'Installation secur...

How can large numbers of contacts be beamed in one go?

31 January 2006 Applications Miscellaneous Communications

Q. I've fitted my partner out with a cheap Series 60 smartphone (a Nokia 6670) and need to get our 'master' contacts set over from my Nokia 9500 to he...

How can I quickly enter a carriage return on my smartphone?

31 January 2006 Applications Performance

A. I'm struggling at writing text quickly on my Nokia smartphone, even with the aid of T9 predictive text. One 'special' character I use a lot is 'car...

Why does TomTom MOBILE 5 not start?

31 January 2006 Applications Performance Troubleshooting

Q. I've installed TomTom MOBILE 5 on my Nokia smartphone and the icon's there in the applications screen, but when I activate it the screen just goes ...

How can I set an alarm to wake me up just on weekdays?

31 January 2006 Applications Miscellaneous

Q. I just got myself a Nokia smartphone and I cannot seem to find a way of setting its alarm to wake me up just on workdays. So I end up having to set...

How can I re-save my photos at a smaller size for moblogging?

31 January 2006 Applications Performance Communications

Q. I want to start moblogging from my Nokia megapixel smartphone but I'm very wary of the GPRS costs of sending my megapixel images (up to 600K each) ...

How can I stop these ‘Accept connection from xxxxxx’ messages when trying to connect to my PC?

31 January 2006 Miscellaneous Communications

Q. Every time I connect my Series 60 smartphone to my PC, I get a flurry of ‘Accept connection from xxxxxx’ messages, which have to be acknowledged by...

How can I get my Sendo X reliably connected to my PC?

31 January 2006 Troubleshooting Communications

Q. I've acquired a second hand Sendo X and have been generally impressed so far by this Symbian-based smartphone. But I can't seem to get it properly ...

Should I be worried about viruses for my Symbian smartphone?

31 January 2006 Applications Troubleshooting Communications

Q. I've read a lot in the press about a Cabir virus outbreak for Symbian smartphones. Should I be worried, and what can I do to protect myself?

How can I purge Messaging of old, orphaned attachments?

31 January 2006 Applications Performance Communications

Q. According to FExplorer, my smartphone's mail system has a number of file attachments, all quite old and all using up valuable space. Yet when I go ...

How can I send short messages using Bluetooth?

31 January 2006 Communications

Q. How can I send short messages to my phone and PDA-owning friends around the classroom or office using Bluetooth?

How can I see how many GPRS data bytes I used in my last connection?

31 January 2006 Communications

Q. The built-in Log application just shows me a summary of the total GPRS bytes sent and received since I last cleared the 'counters'. It's really tir...

How do I backup my phone to the memory card (MMC/RS-MMC/miniSD)?

30 January 2006 Troubleshooting

Q. When getting my firmware upgraded, or when resetting a device using restore to factory settings codes, it is useful to be able to back up the inter...