MMS messages with sound

Just re-read my post and realised i wasn't particularly clear. The mms i received with sound came from a Sony mobile (i think a T610) - the picture and sound appeared fine. I replied to the sony mobile but only the picture and text appeared - the sound had disappeared.

As an experiment, i resent the message to myself. Again the sound disappeared. I then generated a new message and sent it to myself - again the sound never turned up.

The picture was taken with the phone and the sound recorded using the sound recorder so was an .amr file. If i view the objects of the message in my sent items, it has the text, the picture and the sound. If i view the objects of the same message in my inbox, it only has the text and the picture.

Any ideas guys?

Cheers again

Ok, so i'm still quite annoyed that this doesn't work and i've never noticed before. I just tried something else - i went into Sound Recorder (the one that comes with the phone) and recorded another sound - just a 2 second noise. I then selected the sound, and chose "Send - via multimedia" from the menu. I typed in my number and sent it to myself. There was no text in the message and no picture.

When i received the multimedia message, it had nothing in it - no objects, nothing.

Don't know who to contact. Is it just my phone or is it all 3650's.

If anyone could let me know even if they've sent a sound to themselves and it's worked, i'd be grateful.

Cheers once again

Hi mate.
You on T-Mobile by any chance.

I think they strip the file out of the MMS message for some reason.
It works on the same 2 phones with a Vodaphone Sim in - but on T-Mobile, as you say, the sound always dissapears..

Not bothered moaning to T-Mobile as I never use the feature..

Will

I'm actually on o2. Just phoned Singlepoint (my service provider) and spoke to a muppet who thought i was stupid. He told me that for an mms to be sent successfully, it has to be under 30kb and he seemed amazed that all the mms's i send are at least 42kb (the size of the picture alone).

When i informed him i'd just sent myself a 3kb sound and nothing else, and that had failed too, he told me an mms has to have a picture to be sent. He changed the subject when i told him the mms was received but it was just empty. Why do these people always think users are stupid? I know some are, but surely they could hire someone who knows what they're talking about and provide intelligent customers with some sort of password so you can speak to them instead of a brain-dead muppet.

As ANOTHER experiment, i've just sent an 11kb mms (with a picture and sound) to myself and again the sound was stripped off. So i sent it to my old Nokia 8310 so that it went to the 02 website so i can look at it on the web to see if the sound was there - to my amazement the sound was there. Now i'm really confused - it seems that the sound i send from my phone isn't compatible with the sound i can receive on my phone.

Any ideas? Anyone? HELP

Sent a sound and a pic to myself to test and it worked. Both came through. Different question surfaced. It did not let me attach files to the MMS but instead made me record one. Qeustion... where do you have to place the sound files to be sent in the MMS for the phone to see it and attach it and what format do they have to be in?

Hi Kirill

I just recorded a sound using the sound recorder in the "extras" folder and saved it in it's default location. It saved it as an .amr - interestingly enough, when i tried to attach the sound to the mms it didn't offer me my wav sound which is my ringtone which is in the same location- maybe because it's about 300kb or something like that. Not sure

Thanks for trying though - i'm now becoming more and more convinced it's a problem with my phone - seeing that i can receive sounds in mms's from friends (admittedly a mid file but...), i can send them to my 8310 and view them on the web with sound, but if i send them to friends phones or myself i lose the sound. Don't know who to contact now - my service provider, o2 or nokia. ARGGGGHHHH - why don't i find simple problems.

Well, I am still playing with it but it seems to only be able to send .amr files via MMS. It is able to send any other sound format via e-mail message. And yes it looks for them in C:\Nokia\Sounds or E:\Sounds

Hmm - wonder when my boss will realise i've been playing with my phone all morning 😮ops:

Another update - my friend with the sony just sent me an mms with a .amr attached to it and i received it fine - admittedly i couldn't view the .jpg which was also part of the message which took me by surprise but i'll address that when i've sorted out my sound problem.

Soooooooooooo, i can send sound to a non-mms phone and view it over the web, and i can receive (it would seem) any type of sound from my friends sony (mids and .amr's), but i can't send it to any type of phone. Going to try sending one to a pay-as-you-go o2 3510i now - i'll keep you updated.

Funny that they always put people on their customer service lines who know less about the phones and services they you do!
T-Mobile are just the same.
Voda is about the worst I've come accross! 😉

I still think O2 are stripping out the .amr file the same as T-mobile do because I can use the SAME 2 PHONES but on Voda and it works.
Put in 2 T-mobile sims and it fails... now weather they strip the file on sending or receiving or both I don't know.

If I get a bit of time I'll try it out.

I've got an 02 sim here somewhere too...

Best

Will

Thanks Will

I'm just so confused. I can't understand why i can receive sounds from someone else on o2 (pay as you go) , but not from myself on o2 (contract). But also why i can't send to the person i can receive from, but can send to my old phone which can't display mms's but when i look at it on the web i do have the sound.

So my service provider (singlepoint) can't be stripping them off when they are sent to me because i get them from my friends phone (but not mine), and they can't be stripping them off when i send them because of that one i viewed on the web (but my friend doesn't get them and neither do i when i send them to my 3650).

Really really confused. Just phoned Nokia who have said they'll get a technical guy to phone me back within the next 2 days - i live in hope but don't hold out much.

Ok, so the mms with sound to the Nokia 3510i didn't work either - it only received the picture and text.

Calling Singlepoint back now, then i'll try o2 when Singlepoint come up with nothing.

I send MMS pics with sound and videos with sound all the time. Mainly to phones on my same network in Hong Kong (Orange) but have also sent the same to phones in Montreal and NYC. Your problem is an operator problem, not a phone or software problem.