I'm using the HBH-35 BT headset in my car, and if I dial myself, it does transfer the sound correctly to my headset. But if I get a call, the headset doesn't take over automatically ...
Am I doing something wrong, should I manually click something to transfer it ? It did adjust the settings in my Control Panel to allow a reconnect without confirmation.
Do you depress the button on the headset when you receive a call? Check your settings and make sure that your preffered device is set to headset.. I believe if that option isn't checked all calls will be answered through the phone.
it doesn't even ring 'in' my headset, so depressing it or not doesn't make any difference.
Id did RTFM, but it just won't work
as Bigfeat said:
Check your settings and make sure that your preffered device is set to headset..
to do so, go to Control Panel -> General Tab -> Phone Preferences -> Handsfree -> Bluetooth
there, u should choose your preferred sound device as HEADSET
thst's it😛
That's just it ... I did RTFM and all the settings are correct. I'm going back to the store on monday, something 's definitely wrong
thanks anyway
Damn ... anyone know where to report software bugs ?
This is the thing: After a few days I removed the flip, I wasn't using it anyway, and started using the virtual flip because it stops the backlight quicker than the 1 minute setting in the Control Panel.
As long as the virtual flip is on, it won't transfer the sound to my headset on an incoming call. If I stop the virtual flip, it works like a charm ...
If anyone knows where to report these bugs, lemme know 😊
Wow, that sounds weird. I was thinking about buying a HBH35, but I'm a bit worried now. Anyone else with such experiences?
I have the same issues with the HBH-200; sometimes it rings through the headset, sometimes it doesn't. Not a problem to pick up the phone when I'm at my desk, but illegal when driving...😞 And God help you if you get another call whilst you're already on a call; that just confusing the headset competely, and the new call gets transferred to the phone.
BTW,
to do so, go to Control Panel -> General Tab -> Phone Preferences -> Handsfree -> Bluetooth
I don't see a 'general tab', or anything to do with phone preferences; is this for the P900?
well, keep your panties on 😊
I was a bit quick in saying that it suddenly worked ... about an hour later, it broke down again.
Anyway, I've returned it to my nearest SE Service Centre, and I can go back and collect it in about 3-4 hours ... they're gonna perform some basic tests and see if they can find what's going on.
But I'm sure the config of both devices works, a friend of mine that works for SE used the same two devices for 4 months, without any issues at all.
So, I'll keep you posted in a few hours ...
Wow, that sounds weird. I was thinking about buying a HBH35, but I'm a bit worried now. Anyone else with such experiences?
I don't see a 'general tab', or anything to do with phone preferences; is this for the P900?
Thanks, done that, but it's still not transferring the sound on over 50% of the calls. I'll be taking it to a service centre as soon as I can....😞
OK, so I got it back form the Service Centre ... they found nothing, nada ... ! They claim it works perfectly, and indeed, when I was there in the shop, it DID work perfectly. Murphy's Law I guess.
The only thing they did, was a firmware upgrade. But I got back in my car, tried it, and guess what ... one out of two times it does indeed NOT transfer the sound to the headset ... grmbl
Well, I just ordered the HBH-65. I hope this one doesn't have the same issues. I'll guess I'll have to wait and see
Here's a warning to you all regarding SE BT headset issues.. I believe if you are to see any issues with these headsets it would more likely happen with a 12 month period. From the HBH-10 to the HBH-65 I have not had something not go wrong with anything of SE's BT headsets. The HBH-60 pictured below had battery issues after 10 months of ownership. The headset needs recharging almost every 2 hours even when left idle. I have owned 3 pairs of the same SE BT model headset at one time because of unexplained issues. My guess is that problems will occur and SE will again just release another model that corrects the issue for that time being. However, I'm sure these re-occuring issues won't stop us from buying future headsets from then either.. 😃
Originally posted by Bigfeat
Here's a warning to you all regarding SE BT headset issues.. I believe if you are to see any issues with these headsets it would more likely happen with a 12 month period. From the HBH-10 to the HBH-65 I have not had something not go wrong with anything of SE's BT headsets. The HBH-60 pictured below had battery issues after 10 months of ownership. The headset needs recharging almost every 2 hours even when left idle. I have owned 3 pairs of the same SE BT model headset at one time because of unexplained issues. My guess is that problems will occur and SE will again just release another model that corrects the issue for that time being. However, I'm sure these re-occuring issues won't stop us from buying future headsets from then either.. 😃
Too late now😞
Well, at least I bought the 65 and not the 60...😊
I'm using the HBH-35 BT headset in my car, and if I dial myself, it does transfer the sound correctly to my headset. But if I get a call, the headset doesn't take over automatically ...
I'm having exactly the same problem with my P900/SE HCB-30 car kit. Sometimes it kicks-in, sometimes it doesn't. Funny thing is that the car kit works perfectly with my Nokia 6310i (v4.06 firmware, which Nokia claim is buggy with bluetooth)
I've sent an email to SE support so will post the reply when it arrives. There's definately something not quite right with the P900 bluetooth support.
😞 😞 😞
Don't say that. I've got a HCB-30 sat right next me ready for installation, because the HBH200 is too unreliable (which I've email S/E about).
Sorry mate, if it's any consolation the HCB-30 is p**s easy to fit and the speaker is *way* louder than the one that came with my Nokia Cark91.....
I'm sure that it's just a software issue with the P900, which will hopefully be addressed in the next upgrade.
I've fitted a Parrot CK3000 before (which was very reliable, but the sound quality for the caller wasn't so good), but as my company's bought this I've got an installer coming round to do it, though having seen some of their work, I'm starting to think I'd be better off doing it myself.
Roll on the next upgrade....
Here's SE's reply to my enquiry:
Thank you for contacting the Sony Ericsson Customer Care Centre.It is advised that a software upgrade may improve bluetooth connectivity with your Sony Ericsson P900, you do have the current software however, a software flash may resolve the issue. You can update your software via the Sony Ericsson website or by visiting a Sony Ericsson Service Centre.
Should you require any further assistance, please do not hesitate to contact us again for further help and support.
For more information on our products and services, please feel free to visit our website at www.sonyericsson.com
Kind Regards,
Lisa Cushley
For f**s sake. You know, I wish they would just say "don't know" rather than pam me off with non-sensical replies like that.
I've had some cracking replies from S/E customer care on this issue (but with an HBH-200), the most recent of which was
Dear Mr White.Thank you for contacting the Sony Ericsson Customer Care Centre.
In regard to your recent e-mail, the Sony Ericsson P900 is not compatible with the HBH-200.
Should you require any further assistance, please do not hesitate to contact us again for further help and support.
For more information on our products and services, please feel free to visit our website at www.sonyericsson.com
Kind Regards,
Nicci Rollinson
'Clueless' doesn't even begin to describe this reply.
I've since called them, and they've gone back on this statement, but claimed that I need to take the phone to a service centre. The one they gave me was Fleet Comms in New Eltham, but that's not any use to me. Does anyone have a list of Service Centres? MY journey to work takes me from Colchester to Heathrow, so anywhere en-route would be good. (and I can't be bothered to call S/E again, as it took over 30 mins last time, after going through the idiot questions, like is it fully charged? Is the firmware up to date etc etc)
Thanks
What is the issue with the headset?
Sometimes the incoming call is transferred to the headset, sometimes it isn't, though there appears to be no logic as to when it does sucessfully make the transfer. Same with outgoing calls. Not ideal when you're using it in the car.
I've just updated the firmware (again, same version), but it's made no difference.
The type information you obtain from SE is all dependent on the person you speak to. I'd have to say some reps have very little to no real experience with their own products. That's why forums are a good place to really get some first hand knowledge on the product. From what I have seen the HBH-200 is pure and utter crap. Crap in the sense that it does not perform as its features describe. Rest assured that the HBH-200 and dialing/answering issues is not common to just that headset. From the HBH-10 and up all SE headset have run into similar hicups. I have not personally experienced this issue with non-SE headsets and SE phones. Even if you exchange your headset for another there is a slight possibility that you may encounter this problem again down the line. I don't want to say the P900 deserves more of the blame because I have not had this issue with my Bluespoon Digital at all where I have personally seen it with my HBH-30, HBH-60 and HBH-200. Again, forget about relying on SE service and come to the forums for help. You should write a complaint form against SE just based on the inconsistency of their customer service process. You should not have to receive a different answer dependent on who you speak to. If everyone isn't well educated then that means their process is screwed up and they are to blame.
I don't want to say the P900 deserves more of the blame because I have not had this issue with my Bluespoon Digital at all where I have personally seen it with my HBH-30, HBH-60 and HBH-200.
Not sure if I agree here since my Nokia 6310i works flawlessly with my SE car kit. The problem surely must be with the implementation of bluetooth in the P900 handsets.
Wasn't there problems with the P800 bluetooth? Maybe SE haven't ironed out the bugs.
Ditto. My 6310i works perfectly with the HBH-200.
-Zygote
I'm not sure what it is you don't agree with. It kinda seems that we were on the same page, but you must be interpreting my statement incorrectly. I state that the P900 should not take blame as it works well with non-SE BT headsets. You claim that your SE kit works well with a Nokia product. With that said it seems that all SE products may not be compatible with one another. Being that my P900 works 'flawlessly' with my Bluespoon Digital where it hicups with SE BT headsets I can't say something is inherently wrong with that model phone.
Get yourself a Jabra BT200. Works perfectly with P800 & P900 & T68. Only problem is it's so light and comfortable I forget I'm wearing it when I get out of the car (until people start pointing and laughing, that is).
I'm not sure what it is you don't agree with.
I see your point. I was saying that I thought the problem was with the P900 but didn't quite pick up on your point about your P900 working fine with a non-SE headset.
Well now I'm just plain confused 😕 Why would the P900 show "issues" with other SE equipment, that's just stoopid, you'd think they would beta test their handsets with their own equipment.
Maybe I should copy-and-paste this thread to my reply to SE... but somehow I don't feel that they would actually read it!! 🙄
Bassey -
Jabra 200, are you kidding? I rank them among one of the worst and most overpriced BT headsets in the market to-date. I think style and design just reaches the creativity level seen in a 3 yr old's paint doodle. I never understood why a 23g headset that dangles in the back of your ear would use an ear bud. Jabra 200 is far less then light and comfortable... I think Free Speak has realized this with their release of the Jabra 300. However, that headset just got heavier and looks like a Nokia BT headset clone. The Jabra BT headsets probably the only BT headsets really marketed in your common 'average electronic' consumer shops. Its just a less then adequate product sold along with less then advanced technology. My opinion.