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Keyboard Problems

2 replies · 2,182 views · Started 29 September 2002

Despite that I still like my 9210, I am very disappointed with its build quality. Mine have spent more time in the repair shop then in my pocket. And if you intend to keep your every-day data on your 9210 you are in serious troubles.

Due to the fact that they are not designed for easy SW upgrade I had to send it a few times for firm level upgrade. But the worst was when the 9210 developed a HW fault. The first one was with the front keypad. It jammed - I couldn't lock it or even enter the PIN number. After a few attempt to fix the problem by reloading the SW Nokia finally replaced the upper bit of the communicator. It took them and me three weeks to sort it out.

Now I am again in troubles - the keyboard developed another defect - when I press ESC, 1 ,TAB or CAPS, the communicator receives the all four codes. 😞 so when I am in any application it will print one and try to close it!!! I need to send it back again!

I wonder what is going to happen with my communicator when in one month my guarantee expires. It is not a toy you can fix on yourself...

Has anyone experienced similar problems with 9210s.
The keyboards of my 9110 are sill working very well and I am still using it while my 9210 is not available :evil:

maybe you're just aren't lucky.

if ur unit still has warranty, maybe u can have the unit replaced! 😉

Hi Guncho,

You are considered lucky coz all this happens while its still under warranty... 9210 usually have your kinda problems just right after the 1 year warranty period ends... like mine... hehehe...

Anyway, since theres time till warranty expiress... my advice to you is that you bring your unit to the Nokia Ppl and get them to check/replace those ribbons...(they'll know...)

The front keypad problems usually caused by dust... so get them to do the cleaning service too...

Remember... since its still under warranty u can ask them to fix whatever u want... and best of all... absolutely FREE!!! 😉