Anyone ready for an international lawsuit against Sendo?

I'm sure I'm not the only one when i say that your merciless quest chills me to the core. What age are you?

Oh please grow up!

There is NO WAY you can file a complaint against Sendo for ANY of the "complaints" you've listed below - it will get laughed out of court!

Where's your proof of "stress-related health risks"?

Where's your proof of "unclear / untrue marketing"? (YOU simply haven't read the marketing info correctly)

Are you forgetting that EVERY phone on the market has bugs?

How can you claim the phone doesn't function as intended? I can make phone calls on mine, I can use it as a camera, I can listen to MP3 songs, I can install other applications, I can browse the internet, I can send / receive files over BT, IRDA, USB...where's the lack in functionality there?

I agree with Kilters & Stuclark, blahblahbber must be a child who is throwing his toys out of his pram! For gods sake just grow up and be constructive. I am happy with my Sendo X and haven't had many problems.
Forums are supposed to be for intelligent people to share ideas and solve problems not to rally people into joining together to sue companies. Don't you think that the courts have better things to do with their time!

dolphin74 wrote:I agree with Kilters & Stuclark, blahblahbber must be a child who is throwing his toys out of his pram! For gods sake just grow up and be constructive. I am happy with my Sendo X and haven't had many problems.
Forums are supposed to be for intelligent people to share ideas and solve problems not to rally people into joining together to sue companies. Don't you think that the courts have better things to do with their time!

Actually, the idea is not far out, and there are som valid point from blablablah,
But the approach is debatable...

Dolphin, you realize that you, stuclark and the other Sendo enthusiast are
outnumbered by us who have a Sendo X which does not work as it should!!

To be honest, I am really struggling to figure out the origin to your Sendo loyalty!
-Because if you are that satisfied with you'r X, you can't have had many mobile
phones in your life, and- or your expecations/demands are like a child.
Since the quality of this phone reminds me more and more of a toy coming out
of a "Kinder Egg".

And, who are you to question other peoples IQ?

So If I am not dancing for Sendo I am not intelligent?

Your brand loyalty is what is reminding me more of the act of child!!

Cool your beans Messus.

I don't feel outnumbered on this forum as I realise that those who encounter problems will be more vocal than those who are pleased with a product. There are a lot of people who bought this phone who are unaccounted for if I was to take your view literally.

As far as I can see there is a small few with constant niggles rather than a whole truckload of people.

I will agree that the phone is not perfect, but it rarely lets me down despite an enormous amount of 3rd party apps, music and videos on the phone.

If you are so disatisfied then return it.

Anywho, tis just a phone.

I don't think you're going to be getting very far with your class action. Taking your example of the SoniX - it is my understanding that this is a chip and that was made clear in the specifications. Evidently you had problems with the phone, and I don't think you are the only one. However there are a lot of very satisified people out there. Certainly I've met more Sendo X nuts that anyone else (not sure what it is about the X, but it seems to attract loyalty far more than say the 7610). Having used one myself I can say I have not had any problems and it remains one of my favourite Series 60 phones.

I've seen other comments about build quality and I don't really understand it. Certainly it doesn;t have the same finish style as other phones (it has a different feel to Nokia or Sony Ericssons), but it has survived some nasty treatment from me (I'm really good at dropping phones), and some fairly intensive use.

I think what people like best about the X is the number of features its packs into a relatively small and normal looking phone. For example the SD Card and Stereo support have made it popular.

The thought of stuclark not having owned many phone made me smile!

Oh and please try and keep the conversation civil.

Rafe

Rafe wrote:

The thought of stuclark not having owned many phone made me smile!

Rafe

I'm currently in posession of 12 of them, of all different makes / models, and am up to somewhere in the region of 50 in the last 12 years that I've been using mobiles!

This won't go far when you try to explain this to the judge.

It took me about 2 hours to invent including the design, location, actual grinding & cutting, drilling, soldering, testing, reassembly, and final testing.

Ermmmmm, I didn't break it! Honest!

As an aside, you don't know anything about bugs and unreliable connectivity until you've used a Microsoft Smarpthone (more like a dumbphone). I've used a number of them over two years and they've lost me messages and data and calls and all sorts. Trust me, I know what I'm talking about!

By the way, did you know that this thread is linked to by Jacek Rutkowski? What an accolade!

.

Seriously, there are individuals here who are all surprised of the handicaps with the Sendo X. Now that is not the case. Those on these forums are used to dealing with it. Who is going to keep on posting about how crappy their Sendo X is? Yeah, we all must get tired of it at some point. Keep checking this forum. New and old problems pop up all the time.

Consumers who purchase a product, is expecting at least what is promised in the box... not down the road. Sure there is room for improvement, but functionality is something that is expected out the door.

Sure some may think this is too far, but how far can too far be for someone who rarely uses there phone to its potential. Or how about someone who is taking a call, placing a call, etc. to not expect a locked/crashed phone. As all [Sendo loyalists] persist on smiling, while admitting it has a [few] quarks. How important is the actual operation of the phone? Isn't this the reason why people buy cell phones, not media players? Sure if the phone does a little extra, well then it better preserve the initial reason for a cell phone.

Sendo X has faulty application management. You can't multitask well. You can't customize your phone or you loose performance then in turn jeopardizing the phone.... Seriously, dare me to make a list of what is faulty and how is should be?

I don't think it is necessary to list since the info is all around the forum. Being constructive is within reason. How constructive can you be when the entire reliablilty of the Sendo X is beyond you control? I haven't used a smartphone before, but when I buy a cell phone, you bet it better have that phone functionality.

I would pay extra to destroy the Sendo X with a hammer in front of the product developers rather than than attempt to return it.

The phone is so buggy that the more you use the phone, the more frustrated you will be. Sendo X is just the icing on cake with pretty little cake decorations and rainbow sprinkles being the functionality of the phone. Is it hard to imagine the sprinkles crumbling along with the cake relating to the funtionality of the phone the more you handle it?

Oh, and did I mention the cake was fresh out the oven to the point of being fragile? Ooops just lost a 3/4 of the cake, there goes my GSM connection....

.

This makes me hungry... 😃

Maybe I should have bought this instead:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=30389&item=6369722211&rd=1&ssPageName=WDVW

.

.

Even this guy thinks it has dual speakers!

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=64355&item=5753268060&rd=1&ssPageName=WDVW

:hmmmm:

.

blahblahbber wrote:Maybe I should have bought this instead:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=30389&item=6369722211&rd=1&ssPageName=WDVW

.

stuclark wrote:Even if you did, I expect you'd find something to moan about concearning that "phone"...probably something like "I thought it was a dummy, yet I can't put it in my mouth"

Put downs are childish, aren't they?

written by Clark Stuart on 22/08/2004 on the X

The Sendo X is a brilliant phone. It could do with a new firmware release to iron out some irritations, but nothing serious. 😛uke: Pixmania delivered to me in 2 days, which is quite reasonable considering the phone came from France.....

no comment

TANKERx wrote:This won't go far when you try to explain this to the judge.

Ermmmmm, I didn't break it! Honest!

As an aside, you don't know anything about bugs and unreliable connectivity until you've used a Microsoft Smarpthone (more like a dumbphone). I've used a number of them over two years and they've lost me messages and data and calls and all sorts. Trust me, I know what I'm talking about!

By the way, did you know that this thread is linked to by Jacek Rutkowski? What an accolade!

Just for an update, the reason I know my mic relocation works is because VoiceSignal has proved to be 100% accurate.

.

blahblahbber wrote:Put downs are childish, aren't they?

written by Clark Stuart on 22/08/2004 on the X

The Sendo X is a brilliant phone. It could do with a new firmware release to iron out some irritations, but nothing serious. 😛uke: Pixmania delivered to me in 2 days, which is quite reasonable considering the phone came from France.....

no comment

However, it's unfortunate for you that the post you found (which incidently must have been one of my first on these forums) quotes me as saying "The Sendo X is a brilliant phone". hmm... 😉

Oh, and for the record, I have NEVER denied that there are some problems with the phone. However, those problems don't consitute a lawsuit like you're attempting to create.

The mature position here is to use some common sense to differentiate between a phone which is unsuitable for sale (which is what you're claiming) and a phone which has some minor firmware bugs (which is EXACTLY the same as with MOST phones on the market). Are you going to try suing Seimens, Nokia, LG, NEC, Samsung and the others?

Afterall, fair's fair... 😊

You're an idiot blahblahbber.... and honestly, what's the deal with the name?!

acid drop wrote:You're an idiot blahblahbber.... and honestly, what's the deal with the name?!

Sure there will be some who oppose my actions. The name is for nobody to care about, you can tell.

I'd like to add my name to the opposition list. I think you need to get a bit of perspective. I've had problems with the phone, but it's hard to regret buying it when there is still nothing else around with same combination of size and features.

If you were seriously unhappy with your phone then you should have pushed for a refund and moved on. Spending the time on a DIY 'upgrade' sends out mixed messages and wipes out any guarantee you might have had.

Ok legal action...

I am actually in favour of this. Why should we just put up and shut up. Like Blahblah I think we've all been sold down the drain. The phone is unreliable and unstable. I have never had a phone with so many problems. It does not do what it claims to do well enough due to so many inconsistencies and bugs.

I think you've got a case. Are you in the US?

For those that have said we should have taken it back - get real, nobody is prepared to take it back! Sendo dont want to know. We can send it off to them and wait for it to be returned, which could be 3-4 weeks.... (incidently I was told I'd have to pay for that????!) but what are they going to do about software problems - NOTHING, but tell us we've got to wait for the next fm update, which could be next century the speed they work.

Most of us are unlikely to have experienced all these problems until after the 14 day guarantee, by which time we were signed up to a network and could do nothing about it.

I am fed up with people defending this useless piece of rubbish and back your case blahblah. I dont know enough about the technical side of it and if what it is claiming is false - there seems to be a lot of dispute about this. But I do know that I am not happy and have no rights to do anything about it.

They should cut their losses and give us people moaning a free upgrade to the X2 which they will have hopefully learnt by their mistakes in developing it. Those that are happy with the X WHY are you on this site? I never went on to the Nokia forums and banged on about how good the phones were - it never crossed my mind and I dont have the time to waste. I dont have the time to waste here, but I here because I'm very angry that this company has got away with it.

:icon13:

The mature position here is to use some common sense to differentiate between a phone which is unsuitable for sale (which is what you're claiming) and a phone which has some minor firmware bugs (which is EXACTLY the same as with MOST phones on the market). Are you going to try suing Seimens, Nokia, LG, NEC, Samsung and the others?

Afterall, fair's fair... 😊[/QUOTE]

What is wrong with you StuClark? The phone is crap. I've never encountered so many problems with other manufacturers, although I'm not saying they're faultless. The occasional blip I can put up with as can most people. Constant crashes and bugs render this phone nion useless. Please wake up StuClark. If you love the phone so much - write to Sendo and tell them, set up a Sendo X supporters club or something - but DO NOT waste your time in here. You are clearly willing to accept a poor quality, under developed phone that should not have been released without thorough testing,,,, we're not.

You are happy - hooray for you and thank you for telling us.

Goodbye StuClark

:ciao:

MAJ25 wrote:Ok legal action...

I am actually in favour of this. Why should we just put up and shut up. Like Blahblah I think we've all been sold down the drain. The phone is unreliable and unstable. I have never had a phone with so many problems. It does not do what it claims to do well enough due to so many inconsistencies and bugs.

I think you've got a case. Are you in the US?

For those that have said we should have taken it back - get real, nobody is prepared to take it back! Sendo dont want to know. We can send it off to them and wait for it to be returned, which could be 3-4 weeks.... (incidently I was told I'd have to pay for that????!) but what are they going to do about software problems - NOTHING, but tell us we've got to wait for the next fm update, which could be next century the speed they work.

Most of us are unlikely to have experienced all these problems until after the 14 day guarantee, by which time we were signed up to a network and could do nothing about it.

I am fed up with people defending this useless piece of rubbish and back your case blahblah. I dont know enough about the technical side of it and if what it is claiming is false - there seems to be a lot of dispute about this. But I do know that I am not happy and have no rights to do anything about it.

They should cut their losses and give us people moaning a free upgrade to the X2 which they will have hopefully learnt by their mistakes in developing it. Those that are happy with the X WHY are you on this site? I never went on to the Nokia forums and banged on about how good the phones were - it never crossed my mind and I dont have the time to waste. I dont have the time to waste here, but I here because I'm very angry that this company has got away with it.

:icon13:

Way to go MAJ25... Standing up for what he feels is right. Yes, I am in the US. Need to get involved? Please do.

I spent nearly $1000 to get this phone. $650 USD on eBay when it first appeared. Plus $200 to terminate my AT&T and another chunk of change to activate T-Mobile. I spent even more money on applications that don't work well with the phone too. And the SD chip to store 128MB of data. This whole purchase was just ridiculous. Sounds like you spent something similar.

I know this sucks, and now it is time for action. Yeah, that 14-day period was not enough to accept the damages cause by this rubbish phone. I see people selling their Sendo X on eBay all the time. Wish I didn't stick around hoping for a resolution that progressed into a permanent downfall / loss.

.

MAJ25 wrote:What is wrong with you StuClark? The phone is crap. I've never encountered so many problems with other manufacturers, although I'm not saying they're faultless. The occasional blip I can put up with as can most people. Constant crashes and bugs render this phone nion useless. Please wake up StuClark. If you love the phone so much - write to Sendo and tell them, set up a Sendo X supporters club or something - but DO NOT waste your time in here. You are clearly willing to accept a poor quality, under developed phone that should not have been released without thorough testing,,,, we're not.

You are happy - hooray for you and thank you for telling us.

Goodbye StuClark

:ciao:

Ha Ha! 😊

What is wrong with me? ... let me think...Oh yeah! I have some common sense!

If you're SO convinced you've got a case against Sendo, show us the evidence. Post in here all your valid, structured and rational arguments against the X, with evidence to back them up, and who knows, I may support you!

It's a pity you can't remember all the times I have discussed bugs and other things which don't work in this phone - the difference is that rather than just ranting about them, I contacted Sendo (POLITELY), worked with them, and helped them find solutions! I can tell you, for example, that the next firmware for the X contains two fixes which I helped them find!

One thing still confuses me about your actions though...what exactly are you expecting to achieve? How much money do you want? Are you claiming mentall stress from willingly buying a phone? - Oh, I think your "offer" of dropping the suit if Sendo were nice enough to give you a FREE X2 is slightly flawed - if you hate the X SO MUCH that you want to sue Sendo, why the hell would you settle for a newer version of the same thing as payment??? And what happens when you get bored of the X2 - do you sue Sendo again, this time with the offer of dropping the case if they give you a free X3??? Eh???

Oh, and do you think you can try, in a mature, grown up way, to refrain from personal attacks on people who don't agree with your point of view?

Please keep the discussion on topic and civil or I will lock this thread.

.

Clark (and anyone who this applies to), I ask politely that you not ruin it for everybody by posting your unwelcome comments.

This thread is a serious issue and not a place to share your emotions and explicitly target individuals. We all think some individuals are nuts in our own views....

Thank you. :hmpf:

.

stuclark wrote:Ha Ha! 😊

What is wrong with me? ... let me think...Oh yeah! I have some common sense!

If you're SO convinced you've got a case against Sendo, show us the evidence. Post in here all your valid, structured and rational arguments against the X, with evidence to back them up, and who knows, I may support you!

It's a pity you can't remember all the times I have discussed bugs and other things which don't work in this phone - the difference is that rather than just ranting about them, I contacted Sendo (POLITELY), worked with them, and helped them find solutions! I can tell you, for example, that the next firmware for the X contains two fixes which I helped them find!

One thing still confuses me about your actions though...what exactly are you expecting to achieve? How much money do you want? Are you claiming mentall stress from willingly buying a phone? - Oh, I think your "offer" of dropping the suit if Sendo were nice enough to give you a FREE X2 is slightly flawed - if you hate the X SO MUCH that you want to sue Sendo, why the hell would you settle for a newer version of the same thing as payment??? And what happens when you get bored of the X2 - do you sue Sendo again, this time with the offer of dropping the case if they give you a free X3??? Eh???

Oh, and do you think you can try, in a mature, grown up way, to refrain from personal attacks on people who don't agree with your point of view?

.

No I won't show proof. This is litigation, not fun and games. But I can say plenty in my own words.

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blahblahbber my warning applied to you asmuch as anyone on this thread.

Personally I don't agree with you (I think pewell is right about perspective), and evidently that is also the case for others. Please keep it to comments to problems you may or may not have had with the phone rather than what you think (by saying 'you must be stupid' or 'haven't used mnay phones' etc.) of someone elses opinion.

I actually feel sorry for you if you managed to spend $1000 on getting a new phone.

Some of the members of this forum are really starting to annoy me.

To Admins: Can you ban these losers please? They are ruining what should be a helpful forum!

Rafe wrote:blahblahbber my warning applied to you asmuch as anyone on this thread.

Personally I don't agree with you (I think pewell is right about perspective), and evidently that is also the case for others. Please keep it to comments to problems you may or may not have had with the phone rather than what you think (by saying 'you must be stupid' or 'haven't used mnay phones' etc.) of someone elses opinion.

I actually feel sorry for you if you managed to spend $1000 on getting a new phone.

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Yeah, no one knows how truly sorry. I appreciate your sympathy Admin.

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i'm quite interested to see what's going to happen here. Blabla does have a point. Too many problems if you ask me.