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Nokia N95 on 02 Network - PLEASE HELP ME -

61 replies · 15,144 views · Started 15 June 2007

Waynester wrote:the pair of you are just "irritating"

my friend is on 02 online, and he has had ZERO problems, absolutely nothing wrong at all how do you explain this?

ME = irritating? I am not the one who has started a pointless thread and keeps it going...

There are 2 N95's in my household, one Orange branded (Phones4U), one unbranded (CPW) bought 6 weeks apart, from different batches, and both are perfect. Maybe I am lucky. Maybe you are just unlucky? I agree you have the right to a replacement from O2 but I don't agree you have a right to tell and re-tell us about your abusive rants at Customer Services staff at O2. Maybe that's why they keep sending you sub-standard replacements as rude customers rarely get the best service. O2 are probably keen to lose your custom and laughing behind your back when you rant and demand yet another replacement after 5 faulty ones. If you send back an empty box you will almost certainly regret it in the long term (theft/court/bad credit-rating,etc.).

What goes around comes around... 😎

dez_borders wrote:ME = irritating? I am not the one who has started a pointless thread...

I have 2 N95's one Orange branded, one (CPW) Unbranded bought 6 weeks apart from different stock and both are perfect. Maybe I am lucky.

I agree you have the right to a replacement from O2 but I don't agree you have a right to waste AAS forum space telling and retelling us your abusive rants at Customer Services staff, which is just rude and immature.

What goes around comes around... 😎

PLEASE, Someone wake me up . Zzzzzzzzzzzzzzzzzzzzzz

laughed at? i very much doubt it you stupid sad little man

hang on........... is that your Mummy calling you?

i can hear her
"time for bed, otherwise you wont get a Mcdonalds at the weekend"

dont be late for school tomorrow will you, lol

@Quakester2000

For some one that accuses others of not getting their facts right your not doing such a good job yourself really as despite what you have said it is not Nokia that have not realeased the new Firmware as they have and it is V11.0.026 dated 11-04-07. It is 02 that have not approved the new firmware for their handsets and until they do is why you can't upgrade to it without changing your product code.

I bought a T-Mobile branded handset a week ago and besides one theme and the Globe Internet icon being changed to an Web N Walk icon there is no other branding on the handset. It also has a perfect slider and screen and case also and guess what on entering the product code on the Nokia Software update availability page T-Mobile had already made the new Firmware available so all Networks are not the same and it is definitely not Nokia's fault at all but it is definitely 02's and that is a fact. If they really have such little branding and they know this new firmware resolves some known issues what possible reason can they have for not approving it yet?

As for 02 being the perfect Network you paint them as i am still amazed that anyone would buy and use a Data centric device with their absurd rip off Data prices but i suppose every ones entitled to spend their money as they want. As unless you have a �35 per month plus Talk plan they want

The Browsing 2MB Bolt On provides 2 Megabytes (2MB) of 3G or GPRS WAP and/ or i-mode� browse and downloading for �3 per month. The Browse and Download 4MB Bolt On provides 4 Megabytes (4MB) of 3G or GPRS WAP and/ or i-mode� browse and downloading for �5 per month.

As opposed to Web N Walk basic plan @�7.50 Per Month up to 1GB fair usage and for the more expensive plans you can even use your device for VOIP and streaming and even as a modem with your Laptop with up to 3GB monthly allowance. 3 also have a very similar plans if not even slightly cheaper and even Orange is now launching plans in this price range only 02 and Voda are still charging these absurd prices although VODA are already working on new prices even though they only just re launched this month.

Marc

Waynester wrote:laughed at? i very much doubt it you stupid sad little man

hang on........... is that your Mummy calling you?

i can hear her
"time for bed, otherwise you wont get a Mcdonalds at the weekend"

dont be late for school tomorrow will you, lol

@dez_borders:

Now you have it, you made him cry 😊
You got him, thank you! Can't stand those buggers... :laugh: :stupid:

Regards,
PM

Waynester wrote:PM - you are EXACTLY my point in my last few comments

screw you, do EVERYONE a favour and go jump in front of a bus

looks like theres 3 goody two shoes on this thread!

:hahaha: Wayne, for your repeated insults you might just get banned...
What will you do the whole day long?

You seem to be a very angry man - who did you such harm?

Dogmann wrote:@Quakester2000

As for 02 being the perfect Network you paint them as i am still amazed that anyone would buy and use a Data centric device with their absurd rip off Data prices but i suppose every ones entitled to spend their money as they want. As unless you have a �35 per month plus Talk plan they want

Marc

Im not saying anything like that at all but i have an N95 on 02 and have not had many problems ok their are bugs n the firmware you have to put up with.As for them not approving the newest firmware well neither have the rest of the operators in the UK so what gives. Also its on a minor firmware update there will be major ones on the way which im sure they will approve like they did with previous phones e.g. N80.

@Quakester2000

What are you talking about did you actually bother reading my post or maybe i should highlight it for you as again you are giving incorrect information are you not?

Here is the extract from my post that again proves you are wrong!

"also and guess what on entering the product code on the Nokia Software update availability page T-Mobile had already made the new Firmware available so all Networks are not the same and it is definitely not Nokia's fault at all but it is definitely 02's and that is a fact. If they really have such little branding and they know this new firmware resolves some known issues what possible reason can they have for not approving it yet?"

Which part of this simple statement where it says T-Mobile have approved the new firmware for their handsets do you not comprehend.? as guess what my T-Mobile N95 is running version V11 and it has resolved the issues that V10 had.

How you can think it s a minor upgrade and their will be others is just ridiculous this firmware fixes what needed fixing and leaves my device at least with no problems that i have yet encountered. You might as well wait till the product is at it's end as surely then you will get the best software version possible without the need to update the firmware at all perverse logic or what.

I tell you what you stick with your buggy 02 V10 firmware and the rest of us will just enjoy version V11, who knows maybe by the time the next one is released wonderful 02 may let you have the version we are all currently enjoying. Yes i am sure they will release it eventually but if i was an 02 customer i would be demanding that they approve it as it is part of the functionality of my phone to be able to upgrade the firmware and they are denying me access to the improvements which is just wrong IMO.

Marc

Ok T-mobile has passed the new firmware what about the rest of the networks. Also i can see why 02 hasnt authorised the new firmware seems to introduce a lot more bugs and problems just look over on symbian freaks forums. Problems from constant restarts to sensitivity of WLAN not being as good. As well as problems connecting to WPA/WPA2 networks, just goes to show maybe its better waiting to a more stable version comes out. Bluetooth problems have also popped up according to the forums. Also some people are saying their battery is discharging / not charging properly so newest firmware seems to have problems too.

@Quakester2000

I never claimed that all the Networks had but you claimed none had and on this you are wrong. I am a T-Mobile customer so don't know what the other Networks have done but i wouldn't buy an Orange or VodaFone branded phone under circumstances any way.

As for what is being said on Symbian Freak a lot depends on which product code and region you are in and the more apps you put on the device the more problems can occur and i wouldn't take everything you read as applying to all either.

I had a N93 that was also problem free whilst others had problems with theirs with the number of units Nokia ship for some reason some devices are excellent and some seem problem ridden. I suppose you just have to be lucky. it shouldn't happen and be like that but life isn't perfect.

No one is forcing you you use the new firmware but far more seem happy than those with problems.

Marc

Is it really worth joining this thread? Probably not but,

I have a T-Mobile N95, with the latest firmware (v11) and it has no problems with resets, WLAN sensitivity. The only bug I do have is the Multimedia key issue connected to recurring alarms, which is simple enough to work around. No issue with bluetooth or battery either, with the battery easily lasting a full day (ok that is an issue but I knew about it when I bought the phone, so my choice 😊 )

I moved from O2 to T-Mobile because of the data plan - O2 just haven't got it right - as well as the fact that O2 are forever slow and late with firmware upgrades (suffered with my N80).

All in all I find it a well thought out, well supported phone and far too many people make storms in tea cups. Plain fact, there is no interest in the protracted whining over this subject.

Quakester2000 wrote:Ok T-mobile has passed the new firmware what about the rest of the networks. Also i can see why 02 hasnt authorised the new firmware seems to introduce a lot more bugs and problems just look over on symbian freaks forums. Problems from constant restarts to sensitivity of WLAN not being as good. As well as problems connecting to WPA/WPA2 networks, just goes to show maybe its better waiting to a more stable version comes out. Bluetooth problems have also popped up according to the forums. Also some people are saying their battery is discharging / not charging properly so newest firmware seems to have problems too.

There are 2 N95s in my houshold - from seperate suppliers (one Orange branded one CPW unbranded). Both phones were FW upgraded using Euro1 Generic product code. They never reboot, and GPS, Bluetooth, Wi-Fi are all fine (no better or worse than V10 FW).

I think network branded FW is the cause of most problems on smartphones. Nokia should stop branding FW and take full control of their own product and decide when FW releases are made available. There would also thne only need to be one product code per country.

@Waynester

Could you please explain how this vindicates anything you have said no one has said that now one has any problems anywhere in this thread i can see. But the numbers that do have problems still seem incredibly small in comparison to the number of devices that have been sold. I am not saying it is right that anyone should suffer problems either but for some reason it does seem to happen and i have no idea why it does.

It also appears their is a new Firmware coming very soon as well i wonder if 02 and the other Networks will release this one for their customers quickly or not or if they will release the first one now if they haven't yet.

Marc

dez_borders wrote:Your posting in the other thread confirms EXACTLY what I said that both N95 in my house are V11 Generic unbranded and they don't crash or have the problems your multiple O2 branded handsets have.

(O2) Branded firmware is the problem here, not the N95 model in general.

I have to say that I upgraded to v11 generic euro plum from a 02 n95 and the phone still has serious problems with wifi and voip coinections dropping, phone stalled while operating, etc i'm sending it back on monday.

Waynester wrote:NO !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ready?????????

4th Nokia N95 turnt up today from 02 ONLINE, wobbly slider time!!!!

5th one coming tomorrow, im going for a record, wonder if i can get to 10 by the end of the week!!!!!
...
can we have an awards ceremony for me?
the unluckiest mobile phone purchaser of 2007 is............ME!!!!!!!!!!!

Now, wheres that rope gone??????

GRRRRRRRRRRRRRRRRRRRRRRR

Maybe O2 are sending out refurbs as waranty replacements. It's not unknown for operators to do that. That might explain why people who have faulty handsets keep getting the problem reoccur.

xerxes wrote:Maybe O2 are sending out refurbs as waranty replacements. It's not unknown for operators to do that. That might explain why people who have faulty handsets keep getting the problem reoccur.

that's a good point!!!!!!

satello wrote:I have to say that I upgraded to v11 generic euro plum from a 02 n95 and the phone still has serious problems with wifi and voip coinections dropping, phone stalled while operating, etc i'm sending it back on monday.

I admit some unfortunate folk will still experience faulty handsets, but I was referring to Waynster who has had 5 in a row.

I wonder if O2/3G sim cards or O2 network itself cause problems on the N95?

xerxes wrote:Maybe O2 are sending out refurbs as waranty replacements. It's not unknown for operators to do that. That might explain why people who have faulty handsets keep getting the problem reoccur.

I think the first replacement or first 30 days is supposed to be a brand new replacement, but if either of these conditions has been passed, you always get refurb units, unless the network has no refurbs in stock.

Waynester wrote:i have great news and to those whose decided to criticise me can now EAT my words

How dare we, your Waynestry! We can now see the light an will obey! Dez, come here, on your knees! Quick!

Seriously:
It perfectly shows what kind of person you are :tongue: :laugh:
If you are happy with that, who am I to object...

Ok fellas my two pen'th,
My son and I got an N95 each on the 1st April and they had all the problems mentioned! They now never reset or freeze or have any other sort of issue other than yes my slider could be "tighter", however, it works smoothly and I have got used to it and it doesn't interfere with the operation of the phone.
My theory on the other "issues" is this:
All branding must be removed. The latest FW must be installed. A hard reset with phone mem format must be done. All apps must be installed to the phone. Phone must be checked after each app install, if it crashes freezes etc, remove!
Battery must be kept topped up at all times where possible.
Basis of my theory:
The branding on the phones causes clashes with some apps!
Some installed apps cause clashes, slowing of phone, resets etc! This shows badly written apps!
The majority of resets are caused by instantaneous peaks of power drain like when your phone hunts between GSM and 3G.
3G really sucks some juice when it switches and we know the limited battery performance of the N95.
Only buy branded high quality microSD cards. These things have fluctuating power draws as well and the cheapo cards will cause those power sucks again!
Stable apps installed on the phone and plenty of juice in the battery.
And I never get the issues mentioned!
Conclusion:
I don't believe that the problems are nokia FW related other than any power management shortcomings. Neither nokia nor the networks could know how their branded phones would operate with after market software installs. I am surprised that no one else has mention this as low power or poor power management reboots are common in PCs and Laptops where upgrades have been made (heavy draw from graphics gards etc).Also badly written drivers!!!!
Any app that calls on power while others are doing the same will compromise the phones stability (use of WiFi, GPS HSDPA acces etc)
This all might be boxxocks, but , the two N95s that we have DON'T crash or freeze.
Please, all concerned, take all this in the good faith with which it is offered and if you fancy flaming try it before you do!
PS. Try the phone on the mains charger as much as you can and see if it resets!😊

pa49 wrote:Ok fellas my two pen'th,

Most of what you recommend I agree with. 😉

However, in 10 weeks I have only experienced one crash on my N95.
I have lots of apps installed, almost all of them installed to a genuine SanDisk 2Gb MicroSD card. I only install apps to phone memory if no other choice is given.

I am on Orange, living in a non-3G area of the UK. The handset is debranded with Euro-1 v11 Firmware.

I wonder if the network SIM and/or 3G mode affects reliability as well as power consumption?

Great point about the sim, des! Maybe some draw power in an unstable manner! Who manufactures them and what are the specs! Anybody know?
Your setup is also interesting. You have maybe achieved what I have suggested by chance and the same could apply to many other owners, especialy those who don't "mess about" with their phones!
I note your non use of 3G and that's another poi!
Maybe we are working up a very important sticky?
Let's have some more (sensible!) feed back and mod can you create a new sticky?

pa49 wrote:
I note your non use of 3G and that's another poi!

Even those living in a 3G area will experience better battery life if they disable 3G, and if you dont make or receive video calls you will notice almost no difference in network performance.

@dez_borders

You will notice no difference for voice comms but your data performance will be like going back to the stone age.

Marc

Dogmann wrote:@dez_borders

You will notice no difference for voice comms but your data performance will be like going back to the stone age.

Marc

Of course you are correct. I guess the choice is speed (3G) or better battery life (GSM mode).

i personally got the second phone today and it feels and works much etter then the first one, does not reset, wifi drops sometimes, but nothing like it was before - connections to voip as well do not drop anymore

wobbly slider, but it is something that i can live with

did not bother to upgrade to v11 as i read that it's more trouble then good.

i'll keep yu posted

As for you lot that were bitching about 02 not releasing firmware V11 well its now officially out on NSU, just goes to show making assumptions about what you dont know.