In a shocking move, Windows Vista support has been officially (but temporarily) removed from Nokia Software Update, with Nokia citing instability. This will slam an awful lot of users, including me. Let's hope they iron out the problem sooner rather than later.
Read on in the full article.
Source is http://europe.nokia.com/A4577225 by the way.
Curiously, it still starts and checks versions at the moment. Maybe the bit that doesn't work is the actual download of updates?
Antony had posted this some time back , check it out here
http://www.s60tips.com/2008/04/20/nokia-software-updater-problem-on-windows-vista/
I met the incopatibility fairy when I update my N95 8GB from v15 to v20. It came up with an error message that asked me to remove the battery from my phone and put it back, then switch it on. Luckily, the update completed after all, but I must say I was nervous like hell.
If the cost of fixing all the bugs is disabling support temporarily, that's fine. But please, no more shocks.
This is a good idea. But really am surprised the kinks still haven't been worked out yet.
Yes, it's been unavailable for quite a while. When NSU auto-updated, it started giving the "service layer" error and wouldn't let me update.
The solution that I used was to reinstall the old version of NSU. When it starts up, it sends an HTTP request to see what the latest version is. I ran an HTTP proxy to rewrite the version number in the response so that the old NSU thought it was up to date.
Was I risking bricking then? No more than I must have done previously with all the other firmwares I've updated on Vista with older versions. Sounds more like an issue with recent versions of NSU to me, not Vista.
This will probably not appear as a constructive contribution, but...
...I'm afraid this episode is just an additional expression of what I said long time ago: not only Vista is a beta product, but there is a reasonable probability it will never step over this stage. I am not scandalized that Nokia are just taking this evidence into account.
cedesguin wrote:This will probably not appear as a constructive contribution, but......I'm afraid this episode is just an additional expression of what I said long time ago: not only Vista is a beta product, but there is a reasonable probability it will never step over this stage. I am not scandalized that Nokia are just taking this evidence into account.
Fair enough, everyone has a right to their opinion. I still stand on the "crappy flashing driver" side of things, though. Broken drivers from manufacturers have given Vista a poor reputation. I worked around this one easily by just using an old version of NSU (with an old working driver).
I still have a broken wireless printer/scanner driver from Dell which probably won't ever get fixed and has no known workaround though 😞
Edit: And Nokia/Symbian still didn't have a working S60 3rd FP1 emulator for Vista last time I looked, so my long standing plans of native S60 software development are halted indefinitely.
argh
I am currently facing the same issue as you. NSU tried to auto update, and the new version always gives errors during installation. I tried to work around it by uninstalling the older version, manually downloading the installer file and re-installing. But no luck. Still the same error.
I contacted Nokia for a resolution and they say to take the help of my administrator for installation. I dont have an administrator! This is like a microsoft error message - please contact your administrator.
Now the soup I am in is that I am not able to install the new version of NSU, plus I dont have the installer of the older NSU. Even if I somehow find the older one and install it, NSU will try to update before it lets me check for any firmware upgrades and will not install - back to square one. I also do not know how to write the http proxy you mentioned. 😞
Sigh! I hope that the next version Nokia releases does not have this problem. Till such time, upgrading firmwares is off limits for me...
UK user - I can't seem to see V20 of the N95 8GB firmware when using nokia update - Phone is currently on V15 and tells me that is the latest version.
Any help would be appreciated.
Lets face facts - the instability is really caused by Microsoft's appalling software engineering in Vista, which is a travesty of an operating system. You can't really blame Nokia for this, they only support Vista because they're forced to. The best decision for users would be to replace Vista with XP - problem solved.
It's been my experience that a lot of people who have called Vista a "travesty of an operating system" have either never used it, or used it on computers that weren't powerful enough to run it. For the rest of us, it works just fine, thank you.
Hi, my Nokia Software Update just downloaded and installed the newest version. As reported it then came up with the Vista unsupported message at the end of the installation.
To get round this I simply right clicked the NSU icon, went to the compatability tab and selected Run under XP SP2 mode.
NSU now runs with no problems, although as my N95 is already at ver 21 I don't have any new f/w to install.
Hope this helps.
Neil.
Most people knows Vista sucks. It doesn't suprise me their are people who defend it. M$ probably pays some users & employees to defend Vista in all sorts of forums. I wouldn't put it past them. Its strange Nokia has no problems with past M$ OSes but suspend support for Vista in NSU. This is no coincidence - Vista is crap. I own both old and new hardware with core 2 duo so the other poster is wrong. Its not just about their hardware not being upto scratch.
I don't think this should be turning into a Vista vs the world thread. That being said, I use my Nokia phones with Vista on multiple machines with no issues (except the current update unresolved issue). I agree with the previous comments that a lot of 3rd party drivers and software that was written for XP/2000 is the larger issue as they can cause headaches in Vista. Think of the free ride that all the 3rd parties had with only having to deal with XP for 5+ years. Finally an update rolls around for XP and the companies and users complain like crazy. Reminds me of the same situation when users migrated from Windows 9x to 2000/XP... "My XYS program/hardware/drivers from 1995 doesn't work anymore - I thought that this $30 product would be supported to the end of time". If you don't like Vista, then use a Linux variant and see how well Nokia Software Update works then... I am not a MS Fanboy - but give it a rest!
Since I have Windows Vista and a N95-3 I really think that I will not need NSU in a short time...
Unregistered wrote:If you don't like Vista, then use a Linux variant and see how well Nokia Software Update works then... I am not a MS Fanboy - but give it a rest!
😊 I actually help maintain (update between kernel versions) a Linux driver and am currently in the process of writing another from scratch - Linux regularly makes drivers incompatible even with sub-versions of the OS. Fortunately the open-source nature of the majority of the drivers usually means they get fixed quickly.
This is just for reference for people who seem to think that I might be a Microsoft employee - believe it or not, I just do research before jumping on the Micro$ux bandwagon and have above average knowledge of OS kernel functionality.
And for anyone wondering about the HTTP proxy (which I didn't write), it wasn't my original idea - I saw it posted here.
I'd prefer they put their effort into something cross-platform - ie that would work on all OSes, including my preferred Ubuntu/ppc+amd64.
As someone mentioned before me...if you run NSU in compatibility mode then you will have no issues it updates the phone as normal...
Hey Everyone!! Anyone who has Vista and tries to run the NSU in compatibility mode for xp, DON'T!!!
I tried that on my N-82,and at the end of the Update process download (yes, it ran perfectly till then), Windows Vista throws up an error that Nokia Host Layer Services has stopped working.
It then froze NSU in mid update, and my phone went blank...i disconnected it and it wouldn't start up...so i removed the battery,put it back in, and rebooted the phone..it worked that time..now its perfect, except its on the old firmware...working fine..
If you try this compatibility stunt, u run the risk of bricking your phone. As for me, I'll wait till a working NSU for vista comes...and I'll visit here for a few comments before I do something stupid again... 😊
Hi Everyone,
Just wanted to let you know that NSU seems to be working with Vista again now - I've just managed to upgrade my firmware from v13 to the newest v21. I wasn't able to all weekend because of the Vista incompatibility issues but all seems to be ok now.
Now all I have to do is try and work out how to use the phone again - everything seems fine except I've lost the clock and icons on the main screen. Any ideas?!?!
Emma x
Can anyone tell me when will the NSU for windows vista be available please?
Got a N95 8gb on v15. Dont bother running NSU in XP compatability mode, yes it will find v20 to update and yes it will download fine but as soon as the actual update of the phone starts the phone will go to a white screen and windows will give you a nokia host layer services error message and the update will freeze. I thought I had a brick at that point but removing all the cables and taking the battery out seemed to rectify the freeze, phew!!! Still on v15 though. Come on nokia sort this out!!!!
You can run NSU on Vista in XP2 compatibility mode. It will update and download the latest versions of all software and then do the 15 minutes waiting white screen of death.
BUT IT WILL STILL WORK
Here's how I did it and you can to, thanks to various sources from the web cobbled together.
Once you've hit the white screen of death, use the task manager (ctrl, alt, del) to stop NSU but leave the phone USB connection in place. Restart NSU as administrator again
After a while it will tell you to disconnect the phone or remove battery, leave it connected. Click retry after it works out you were in the middle of an update, NSU will complete the update. Time remaining will stay on 15 minutes for about 5, then go to 8 & 7 quickly, then 5, 3 and then complete.
If ordinary folk on the web can produce this work around why can't MS and Nokia pull their fingers out and get it fixed?
it is easy guys
just go to the app nsu_ui_client.exe and set it compatibile with windows xp
then it will work fine
keep your cellphones up to date 😊
i for one am victim for this stupid vista crappy incompatible issue when i bought my new laptop.It comes with pre-install vista & I requested for xp but retailer said all the new pc/laptop are in vista os.it's a shame how microsoft force dell,hp etc to install vista as default os. They should let us consumer choose which os to install.Yeah,i can downgrade or shud i say "upgrade" to XP but I'm using a tablet notebook,some of the drivers & features are design to run under vista & i will lose it if i upgrade to xp....but then again........ sigh...
and now, i cant run nsu to upgrade my n95-8gb v20 fw. to those who like vista,u either juz a noob who doesnt know shit about computer + programing or u are juz an ignorant imbecile.
power user will agree with me tat vista is really underpower,underperform, backward technology....
long live XP
updated: NSU now supports vista!!! just got the email from nokia...
now just gotta make sure it actually works...
oh that has to be one of the most stupid comments I have seen.
"Yeah,i can downgrade or shud i say "upgrade" to XP but I'm using a tablet notebook,some of the drivers & features are design to run under vista & i will lose it if i upgrade to xp."
If Vista is so crap but gives you features that XP doesn't how is XP better.
So the new Nokia software - does it work or not?