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E51 menu problems

5 replies · 8,367 views · Started 30 May 2008

Hi,

I recently bought the E51 and have already faced this problem quite frequently:frown::frown:.

Clicking on the menu key does not open the MENU it just keeps displaying the standby screen. the only option to get the menu key working again is to restart the phone.

In case any of you have faced this problem please help me with the solution, it would be really appreciated.

My software version is:
100.34.20
29-09-2007
RM-244
Nokia E51 (231.01)

leooel_2000 wrote:Hi,

I recently bought the E51 and have already faced this problem quite frequently:frown::frown:.

Clicking on the menu key does not open the MENU it just keeps displaying the standby screen. the only option to get the menu key working again is to restart the phone.

In case any of you have faced this problem please help me with the solution, it would be really appreciated.

My software version is:
100.34.20
29-09-2007
RM-244
Nokia E51 (231.01)


Perform a soft reset!

pa49 wrote:Perform a soft reset!

by soft reset do you mean to select the option 'Restore Factory Settings'.

If YES i have done that yesterday and waiting to see if i get the same problem again

If NO please let me know how do i go about it?

I solved my E51 Menu problem, by doing the following;

Go to;
Menu - Tools - Settings - General - Security - Phone and SIM Card - Keypad Autolock Period
Select "None" and OK.
Do the same for the next option, below. . . . "Phone autolock period". Select "None" and OK.
Red phone to exit.

This seems to have solved the problem of the Menu not being available, every now and then.

Let us know what you find.

L8R

L8R wrote:I solved my E51 Menu problem, by doing the following;

Go to;
Menu - Tools - Settings - General - Security - Phone and SIM Card - Keypad Autolock Period
Select "None" and OK.
Do the same for the next option, below. . . . "Phone autolock period". Select "None" and OK.
Red phone to exit.

This seems to have solved the problem of the Menu not being available, every now and then.

Let us know what you find.

L8R

Hi,

I have the same issue and I tried your solution, but I still have the problem.
(I still use the manual keypad though)

any more suggestions?

thx in advance

leooel_2000 wrote:Hi,

I recently bought the E51 and have already faced this problem quite frequently:frown::frown:.

Clicking on the menu key does not open the MENU it just keeps displaying the standby screen. the only option to get the menu key working again is to restart the phone.

In case any of you have faced this problem please help me with the solution, it would be really appreciated.

My software version is:
100.34.20
29-09-2007
RM-244
Nokia E51 (231.01)

updates your E51's firmware to the V200 release...