Read-only archive of the All About Symbian forum (2001–2013) · About this archive

Dedicated Nokia e-mail client now available from Beta Labs

23 replies · 4,789 views · Started 09 August 2008

A beta version of Nokia's new e-mail client for S60 devices is now available from Beta Labs, and provides an alternative to the default S60 Messaging application. It will work with most services including Gmail, but it doesn't currently work with Hotmail or corporate mail. (via Symbian-Guru.com)

Read on in the full article.

Apparently this new app includes support for push e-mail, something the Messaging application lacks.

I've signed up to try it out, but I'm curious to know how much the regular service will be before I get too used to using it!

Like a lot of online services they may try to charge as much as they can (using rival services as a guide price), and then lower the prices until it reaches a level people are prepared to pay. 😊 In other words it could be that no one, not even Nokia, yet knows what the long term prices will be.

Personally I don't really want e-mail paid for separately from other data, it just confuses matters, but then I don't use mobile e-mail that much. Maybe if I was a heavy user I would prefer to have a separate charge?

Presumably they'll make the finished product compatible with corporate e-mail, as businesses are possibly the heaviest users of mobile e-mail in the world.

I got it preinstalled in the E71. Its got a pretty decent interface.
But don't think its really push email. It performs a sync every few mts, that's configurable. That's not as good as the blackberry.

I'll try it later, but after trying the Beta, and finding the same old problem that prevents me from using it, I suspect this is no different.

You see, my email login "email address" is along the lines of "[email protected]".

BUT, my actual email address I use, owning the whole domain, is actually "[email protected]"

Nokia Email, along with most other similar solutions, are terribly poor, in that they only let you SEND FROM the address that is entered for your email login.

So enter "generic_name@..." and it will let you send and receive mails, BUT stating they were sent from "generic_name@..." which is NOT my actually email address.

There was NO way to configure the Beta to let you use a DIFFERENT name for your Email address, other than the real login name that is required.

So, no use to me, as no one would know WHO the emails were coming from.

I suspect, despite feeding this back to them, the full version now is no different.

Waste of time for thousands of people if so.

And I've just re-read the News Post above, and realised it said "A beta version of... is now available".

Erm, I've been trying the Beta for a good while already... so what is actually just available now?

Erm, I've been trying the Beta for a good while already... so what is actually just available now?

I don't know what you've been using, but this app was only released yesterday:

http://www.nokia.com/betalabs/email

http://betalabs.nokia.com/blog/2008/08/08/welcome-to-nokia-email-service-how-do-you-like-it/

The idea of this app is to access a service from Nokia which lets you use e-mail at a flat rate separately from other data charges. They've been working with phone networks to do this apparently.

It sounds like you've been using something else? Were you just using the e-mail setup wizard in the messaging application for example?

BUT, my actual email address I use, owning the whole domain, is actually "[email protected]"

You're right they should correct this, but this is just a beta version remember! 😊

Yes this was released before weeks but i saw it in screenshot of E90..i use it in my N73 but NOW E90 isnt listed in the compatible devices..
Whats goin'on Nokia?...the flagship of the business phones isnt suppoerted by most have application for the business men?
Again Nokia?

No he is right this has been available for over a month now, see Darla's post from the 1st of July, I tried it for a week or so back then

This is all very odd.

If these are both the same thing, why do Beta Labs list it as launching yesterday, and talk about this being its first public beta?

They said "Hi, and welcome to the external beta launch of Nokia Email service!" in their blog yesterday.

Was the July release some kind of quieter invitation-only thing, while this August release is the first widely-publicised beta?

Whats goin'on Nokia?...the flagship of the business phones isnt suppoerted by most have application for the business men?

This version of the beta doesn't support corporate e-mail so business people probably wouldn't be interested in it. The release version should have corporate support though.

Remember this is just a beta test, it's not a commercial product yet.

Just to add to what Steve said, does anyone really need push e-mail apart from journalists and certain other professionals?

For the average person, does it really matter if you get your mail straight away or in a few minutes time while on the move? You get it straight away when you check it anyway, and the only delay happens if the phone is in your pocket while you're doing something else.

It's rather amazing when some people talk about push e-mail as being "real" e-mail while POP or webmail are somehow not. Some news sites (such as the BBC) talk about Blackberries as if they invented mobile e-mail, which is just not the case.

I've been using the Nokia email service for well over a month. I found out about it from a Symbian-guru blog post. I got the original program from email.nokia.com. I don't believe it was an invitation only thing... maybe they also are offering it in Beta Labs because that site is higher visibility so they'll get more users to test it?

Yes this was the first widely publicised beta (previously it was in a quiet mode - I assume it did not have the resource to run a full beta - which is why its not been mentioned before. We'll have more details on Monday / Tuesday once we've had a chat with the PM.

hi steve.

S60 messaging is not exactly 'push'. It retrieves your mail every 5 minutes, 15 minutes or 30 minutes as specified in your phone. Which of course you will know better than me! I was using that only till some time back but then if actually used to hang my n 82 quite often. God knows the reason!
Secondly, coming back to the need of push, its actually not needed by most people, but rather 'wanted' by them. May be the latent desire of having a 'blackberry'!!! 😊 jokes apart, if push is needed by a business user and he does not have a blackberry, he can always use mfe, right?
I am currently using seven because of my compulsion of having push (not everyone has a boss like mine who needs immediate responses to his mails! ) and will rather wait for this beta client to fix up issues of corporate mail before i give it a shot.

i have been using this service for the past 45 days on my e62. i also have blackberry installed and running. i have faced no problems with this application as so far. it does not interfere with the enterprise/corporate mail service and runs parallel. the interesting part is the customization features available to the user as and when to sync.

>Ammar_Dento
>Yes this was released before weeks but i saw it in screenshot of E90..i use it in my N73 but NOW >E90 isnt listed in the compatible devices..
>Whats goin'on Nokia?...the flagship of the business phones isnt suppoerted by most have >application for the business men?
>Again Nokia?

It works on the E90...The page on email.nokia.com lists the e90,although betalabs does not.

One more email plugin for the standby screen is not bad at all 😊

In response to the comments above, let me handle them all in one go.

Firstly, yes this is the thing that I have been using (or had rather, til I saw it won't work due the limitation mentioned), for over a month now.

It seems, as has now been answered by others, that the only difference is that it's getting wider coverage now. There is nothing new in this build, from the publicly available beta over a month ago.

This leads on to the next point - that as it is the same version, and nothing has changed, then again let me indicate that it is ZERO use to any user with their own domain name, unless their REAL email address they use and give out, owning the whole domain, just happens to be exactly the same as the Email address used as the login to that person's ISP Email package.

And for the vast majority of people owning their own domain name, this will never be the case.

So if your real email address you use is "[email protected]" then this application will NOT WORK AT ALL for you, if your login address for your ISP mail is "[email protected]" or ANY other generic name you may have used (exactly as you are encouraged to do, to avoid spam etc).

This means that as such, it is no different to any of the long standing and old "Push Email" applications for mobile devices, such as the system "3 UK" and others use for their Mobile Mail solutions.

Beta version or not, this is a massive shortcoming for Nokia, when all that is needed is one single extra question/option, so that you have:

Actual email Address:
Mailbox Login Address:
Login Password:

That would make this work, simple as that.

Finally, in response to Steve's point about already having Push Email, let me just say that I long ago gave up on using Nokia/Symbian's Inbuilt Mail Application combined with IMAP as a solution to this.

As on every single device I tried it, and across multiple Email Accounts and ISP's etc, it did one of two things, as described by others already in the comments above.... It either hung my phone, or if set to "Push", it opened a data connection, kept it open constantly (which might well of course be necessary), but then failed to actually then push the mail to me at the relevant periods thereafter the first receipt.

Only if I disabled "push" and instead chose a frequent Polling period, did it actually check for subsequent emails, but then, as mentioned, often causing my phone to freeze.

So the inbuilt Email app on nokia Symbian phones, is as already well covered, pretty pathetic.

I had hoped this new Beta Solution would be the answer to my prayers, but because of the old old issue I highlight, it won't even work AT ALL for people like me.

Oh well. A short term solution is currently to have my real ISP forward on my mail to a Gmail address as well as my real mailbox. And then to use the JAVA Gmail application on my fancy Symbian Smartphone, to read my mail.

Very old fashioned indeed as a solution etc.

But, as said, this is still Beta, so they MAY choose to change this in later builds. I fed back my findings to them over a month ago though, and have not heard any word back yet I don't think.

Just a brief, but appropriate Update post everyone...

(Especially for Davis, over at Nokia Email Team).

Just to say that I have been contacted, in a round about, but very clever way, by Davis, from the Nokia Email Team itself, to say that adding support for an option whereby a user's Email ADDRESS is NOT the same as the login credentials they use for accessing email, IS being looked at.

In fact, to have spotted my post here, and then managed to contact me, by the roundabout way he worked out, given the lack of Email address for him to use here, I'd be happy to say that they are actually Bending over backwards to listen.

So well done to the Nokia Email Team for spotting this (nice to know they canvass public view from such places too).

And kudos to Davis for tracking me down how he did, to let me know.

Thanks Davis.

Unregistered wrote:Just a brief, but appropriate Update post everyone...

(Especially for Davis, over at Nokia Email Team).

Just to say that I have been contacted, in a round about, but very clever way, by Davis, from the Nokia Email Team itself, to say that adding support for an option whereby a user's Email ADDRESS is NOT the same as the login credentials they use for accessing email, IS being looked at.

In fact, to have spotted my post here, and then managed to contact me, by the roundabout way he worked out, given the lack of Email address for him to use here, I'd be happy to say that they are actually Bending over backwards to listen.

So well done to the Nokia Email Team for spotting this (nice to know they canvass public view from such places too).

And kudos to Davis for tracking me down how he did, to let me know.

Thanks Davis.

And just a follow up to say that clearly, the post above, quoted, should have been attributed to me - but it looks like my browser had cleared the cache and I was logged out while posting.

So it was posted from me, Shadamehr.

So thanks again Davis.