Why can�t a Nokia 5800 XM be my primary phone?
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1. Introduction
Before I start, a quick background on myself, this is important so you can know where my opinions come from. I have used lots of Nokia and SonyEricsson handsets since the very beginning of mobile handsets, and I have been eagerly following the evolution in the Symbian smartphones starting from the early days of the Nokia 7650, 3650 and my favorite (then) the Nokia 6600.
I have used and owned Nokia S40 handsets both old and new (currently the Nokia 6300), Nokia S60 handsets (followed up the whole series of Symbian S60), SonyEricsson feature phones (A100 & A200) and finally SonyEricsson Symbian UIQ phones (currently the G700 & the G900).
This quick introduction means that I am going to compare features in the Nokia 5800 XM to other phones I have seen and owned, whenever I�m complaining about something in the Nokia 5800 XM, that doesn�t mean that the whole phone is a bad experience, but there�s a lot of room for enhancements, and I�ll be looking mostly at the empty half of the cup in this review.
In order to really review the Nokia 5800 XM in everyday tasks, I have used it as my primary phone (instead of the SonyEricsson G700) for a whole week, and I have also shown it to other people and took their opinions. This will not be a thorough review of every stone and corner in the mobile, but mainly my personal opinion. The unit I have with me has the firmware v10.0.010 installed.
2. Display and Buttons
I have to admit, the Nokia 5800�s screen is one of the very best high resolution screens I�ve ever seen, very crisp and very bright, every time I look at the screen after using some other phone, I feel very satisfied, especially with the beautiful �Haze� theme. The standard icons are very clear and nice looking, a great change from the dull/ugly E-Series icons.
Not to mention that watching wide screen movies on it is really marvelous experience. But in bright sun the readability is not that great, and it�s more obvious because there are no hardware buttons, you have to do everything on the screen.
As for the �Touch� part, the tactile feedback (i.e. vibration) with variable strength is welcome and feels very nice, but I have to place some complaints here:
I have used capacitive touch screens (iPhone) and resistive touch screens (my SonyEricsson G700) and both have a better response than the one found in the Nokia 5800 XM, I think (in the case of my resistive touch screen G700) that this is attributed to the hard glass screen, it�s not a screen recessed inside the phone like the Nokia 5800 XM, and it�s not plastic either.
The hard glass is tough enough to resist scratches and you don�t feel like you will break the screen when you touch it or slide something across (especially when your hands are sweaty and they stick to the screen).
My second problem with the screen is the response, sometimes I touch an icon and it gets highlighted and I feel the vibration but nothing happens, I guess this happens when I click the icon from the corner. Whatever the reason is, this has not faced me in my G700.
I have to say that also the Media button works on its own accord, sometimes when I click it, I feel the vibration and I see the drop down menu, then it disappears again. This happens about 50% of the time, it might be a firmware issue, but it is annoying nonetheless.
One more issue (I believe it is a firmware issue), whenever a popup menu appears (like clicking �Options� for example) the menu appears then disappears again and then appears finally (in a matter of one second or a bit more), it is very annoying and looks like something is wrong with the phone.
I have read in other reviews about the �one click� and �double click� complaints, I feel like complaining with them, in many menus I click on my choice, and then when nothing happens I realize that I need another click, except in the �Applications� menu, where any small click will open that application for you.
The hardware buttons (the Answer, Reject and Main Menu) are quite stiff to press, and feel more so when getting used to the touch screen then trying to press one of them to discover that you need to press harder.
I like the lock/unlock switch a lot, it has become really intuitive after using it, and the vibration that accompanies it is very nice too.
The screen auto rotates between landscape and portrait, but it takes a lot of time to do so (especially when viewing pictures or videos), my N95 8GB auto rotates much faster.
Whenever I am viewing something in landscape mode (the phone is completely horizontal) and I tilt the phone a very little to the back (imagine the N96 on its stand) the screen switches to portrait. I found this problem very annoying.
To get an idea, when the phone is flat on a table, the screen switches to landscape.
I also admit that being able to put that phone on its face to mute the ringer or snooze the alarm is a nice touch (you have to use 3rd party applications in other phones).
Oh, and by the way, the standby screen doesn�t auto rotate, why?
3. Contacts
The phonebook in the Nokia 5800 XM is a standard Symbian S60 phonebook with some additions to stand for the lack of a keypad, when you want to dial a contact (let�s say we will dial �Wrong�), you have to:
1- Open the phonebook from the standby screen.
2- Click on the search bar at the bottom.
3- A virtual keypad opens with the alphabetic letters.
4- If your contact begins for example with the letter �W�, you have to click the �right arrow� icon to get to the other set of alphabets (the whole alphabet doesn�t fit in one screen).
5- Click on the �W�.
6- Click on the �R�, only to discover that the keypad has changed and only displays the possible letters that comes after the �W� from your phonebook, this is a nice touch but since the letters change places, you have to wait and select the letter from its new place.
7- Finally you see your desired contact, click on the green dial icon, you should finally talk to him, correct? WRONG!
8- You are presented with a list of all the phone numbers under this entry, you have to choose one, and then you are dialing his number at last.
Now, I know this seems exaggerated a bit, but it�s the truth, and for a power user like me who does everything very quickly and sometimes without having to look at the phone at all, this is a very long procedure for me, and kills the phone in my opinion from the basic �Phone� functionality point of view.
I am aware that there is speed dial; this was the only thing that made me keep that phone as my primary phone for a while, other than that I would have stopped using it immediately.
And I am also aware that you can set default numbers for contacts, but this is not a solution, why you ask?
1- First of all, I have a huge phonebook, in order to set the default number for each contact, and knowing that you have to set a number for the voice calls, another for the video calls and another for the SMS, even if they are all the same number, this is a killing task that takes a very long time and requires a lot of patience (more so when using a touch screen).
2- Let�s say I do that (I did it for the main contacts that I use regularly), and I have a new Nokia handset and I want to synchronize these contacts (either using the PC or the Switch application), the contacts gets synchronized but without the default numbers that I have spent a lifetime to set.
3- Presenting you with a list of numbers for the contact is a nice feature that some of my friends like, but at least another option should be included to choose the first number in the contact�s details (usually the �Mobile� field), at least that�s what my SonyEricsson phones does!