Well, my �0.02p's worth...
I am one of those who blew �500 on a handset.
I'm in Saudi, so use a PAYG basis, and then I can swap sim's over when I'm back in the UK. Didn't want a UK contract phone, as I'm not there long enough to use the talk plan, so paying a monthly fee didn't make sense, I didn't want it locked either, as I need to use my Saudi sim card when I'm back here.
Also wanted an unbranded one so I can access FW updates as soon as they are out, so to me, it made sense to buy a handset only, rather than on contract. The bulk of phones sold here in Saudi are sold as handset only anyway.
So, after all of that, I've just been a but underwhelmed really, the overall daily usage of the phone some days leaves me really pleased with it, then other days, I have to tinker around with it to get it to do what I want. I have noticed my lens is also scratched now, though it doesn't run right through the centre of the lens.
What really disappoints, is that Nokia have now just announced the N900 for sale( pre order online ) and have brought out the N97 Mini ( WTF is that? ) . I get the feeling that the N900 will work better from Day 1 than the N97, and have the feeling that I've spent �500 on a phone that is quickly moved down the flagship list for Nokia.
I am disappointed, and make me think very hard about buying another Nokia phone. I've used several Symbian devices, and have a real fondness for my previous phones, esp the 6680 and the N95, but I can't imagine I'll have the same regard for this particular phone.
/rant.