the weather started to get cold, and now anytime my 5800 is cool/cold the screen is totally scrambled. you cant view a single thing on the screen. i have to put the phone in my pocket for a few minutes until it warms up, then the screen works normally. a few other people have this problem as well. has anyone here seen this problem? is there any fix for it? anyone know the cause of this strange problem? my engineering background can't give me one good reason why or how this would happen, since the 5800 has zero moving parts.
i know i could send it for repair. but i'm in the USA and the nokia experience is horriblem, i dont even want to deal with nokia repair.
What temperature the phone was in (Celsius) ? Maybe someone can put the 5800 in the fridge for a while ......
😊 Regards jApi NL
it only has to be a cool temperature and this happens. anytime the screen goes down to a few degrees below room temperature, the screen scrambles. this has now been happening for the last 15 days, every single morning when i wake up. multiple times per day whenever my phone is sitting on my desk at work, the screen scrambles. have to put it in my pocket to get back to normal. it is like clock work it is so predictable, its a guarantee that happens every single day. this only started happening in the month of november. i purchased this phone back 5 months ago, during the summer months, and this never happened until november when it gets cold enough. this sucks.
Hi.
I too had the same problem. It started mid summer when my 5800 was about 5 mths old, whenever I went in cold server rooms at work. By Sept it was doing it even in the office and got basically un-usable. I took it back to CPW where I got it here in the UK & they just swapped it for a new one straight away. The guy didn't even ask for a demo of the fault! He said it was a known problem, and required a complete new lcd panel, and offered me the choice of repair or swap...
I did find a short term workaround on another forum: if you turn on the camera and hold your hand over the back of the phone and gently squeeze the camera button to invoke the autofocus, it'll fire the flash as an af helper (since your hand has made the camera think it's dark) and this would virtually always bring the screen back to life.
weird huh!? As an engineer I could guess why this works but electronics is not my area so hey...
But eventually I got bored of doing that every single time I turned the phone on so that's when I got it replaced.
Hope that helps, sorry that there's no easy fix as it's a hardware fault.
cc
Wow very interesting i'll have to try the flash trick. I'm an engineer too and this screen issue really has me baffled. I guess i'll just send the phone in for repair. Here in the states thats not the easiest thing to do though.
My phone also worked for 5 months before this problem appeared. Its gotten worse to the point where its unusable now.