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UK Availability

316 replies · 45,873 views · Started 02 January 2003

Ripped from a combination of ModoCo Forums/telecom.mobile.uk/What Mobile Forums/Orange Press release. - 12/02/03
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From Wednesday 12th February 2003, the upgrade fee structure will change for all Orange customers who have had their current Orange phones for less than 18 months.

Why are Orange changing the structure?

Suposedly to reward high value customers who spend over �60 per month for their loyalty and to increase customer satisfaction

Customers who have had their phones for less than 18 months may be required to pay an upgrade fee, which is subject to status, in addition to the cost of their new phone.
Customers who have had their phones for more than 18 months will only have to pay the cost of their new phone when they upgrade

New Orange Upgrade Fees

Age of phone (Since Subscription Start or Last Upgrade Event)

-vs-

Customer value (illustrative total monthly customer bill per handset)

Band 1 (<�30 )
0-3 Months (0-<3 ) �250.00
3-7 Months (3-<7 ) �200.00
7-12 Months (7-<12 ) �125.00
12-18 Months (12-<18 ) �50.00
18 Months + (18 + ) �0.00

Band 2 (�30 - �60 )
0-3 Months (0-<3 ) �250.00
3-7 Months (3-<7 ) �100.00
7-12 Months (7-<12 ) �75.00
12-18 Months (12-<18 ) �0.00
18 Months + (18 + ) �0.00

Band 3 (�60+)
0-3 Months (0-<3 ) �250.00
3-7 Months (3-<7 ) �50.00
7-12 Months (7-<12 ) �0.00
12-18 Months (12-<18 ) �0.00
18 Months + (18 + ) �0.00

phew!
although i spend less than �30 in the average month, i have had my old phone for longer than 18 months.

Thanks for the info, omar, very useful!

yup i was given the info as skunk, the first time in actual fact a csa had idea of the release. I suspect that orange retail will have it on monday aswell as large chains such as cpw and later in the week or early next week for other dealers and independant stores.

Oh well, I may as well carry on waiting again.
If I pay �500+ for a phone including contract I believe it is my phone to use as I wish not ORANGES.
I do not wish to have ORANGE dictate to me that I must carry a separate phone for work use as well as theirs for personal use.
If I wanted to carry several items around I would have purchased a separate IPAQ ages ago and had 65536 colours and ready availability of software including RMRBANK, TOMTOM routeplanners and city maps etc.
I wonder if Vodaphone are going to start locking the phones ?

It's worth sticking with Orange even if it's just for their Wildfire answering machine service.

It's awesome 😊

I wonder if Vodaphone are going to start locking the phones ?

The already have. Panasonic GD87, Sharp GX-10 and some Nokia 7650's are already locked to the Vodafone network. I'd expect to see most if not all MMS capable Vodafone stock rebranded with the Live! logo and locked to the network.

O2 will be the UK's only non-sp locking network, and I can't see them continuing in that vein for long if they are the only ones.

Having said that, OFTEL have forced the networks to reduce unlocking fees. It should now cost no more than �20 and is free on Vodafone if you've been witht them for a while or are on a high earning (for them) tariff.

T-Mobile PAYG used to be free if the code was requested by post, Virgin was free and Orange will buckle and do it free if you complain (and use an expensive monthly price plan).

Omar_G
Thanks for the info, I will check if Orange can be forced to allow unlocking as so far I have been impressed by people comments re customer service.
As for Wildfire ? Will this be relevant once someone writes an answerphone system for the P800 or does it does something special like write letters for you and post them. On second thoughts don't answer that, this thread is already long enough 😃 😃

[quote="psionfanfor12years"]Omar_G
Thanks for the info, I will check if Orange can be forced to allow unlocking as so far I have been impressed by people comments re customer service.
As for Wildfire ? Will this be relevant once someone writes an answerphone system for the P800 or does it does something special like write letters for you and post them. On second thoughts don't answer that, this thread is already long enough 😃 😃[/quote]

Advanced voice recognition (natural language) voice mail service. Very sexy indeed 😊 It's like talking to a real person.

Do a search for it on the Orange website, they have demos for you to listen to.

Odd.

I phoned them this morning and they said they were, and that their shops should already have it. Tried one Orange shop, and they said they didn't have any.

Phoned eshop again this morning (Justin) who said between 17th + 24th (so differing again slightly) but he has a gut feeling about the 20th.

Regarding delivery, he said it will be next day if it early enough that day, otherwise the day after - there is no extra delivery charge.

So, unless they arrive Thursday (2oth) afternoon and the delivery company don't delivery on Saturdays, it should be here this week...

😊 nice.

Can someone post as soon as they know the eshop have them?

I spoke to the e-shop this morning and got exactly the same response. (Maybe I spoke to Justin too)

Someone on Esato said that the e-shop told them that they were expected today, and as long as it was before 1pm, they would be with us tomorrow.

We'll wait and see...

Thats basically what he said.

I said also "So they could come today then?"

"Yeah its possible".

We'll see.

Well, one o'clock has come and gone. I guess it's not going to be with the postman tomorrow morning 😞

A.

[quote="Anonymous"]sim locked or network locked?[/quote]

Who are you asking?

SE e-shop: not locked.
Orange: locked.
Vodafone: Possibly locked - some more recent handsets have been
O2: not locked.
T-mobile: I had heard that they will not be releasing it, although can't remember the source of the info
Virgin: locked (I think)

not sure whether working at the eshop for se (and getting one of the first p800s) would outweigh the fact that there appears to be about 10 calls a day to see if it's been released yet...

Let's hope I get a delivery driver with a heavy right foot 😊

I thought the same as I picked up the phone this morning. It must have been around 10am when I called, and I have a feeling that they guy on the end of the phone was pretty cheesed off at having to answer another availbility question about the P800. The answers seemed to trip off his tongue as though he'd been practising.

I'd be interested to know how many pre-orders they'd taken, and where on the list I lie. I would have thought that there would be a reasonably substantial amount, and that I'm toward the end of the list (having pre-ordered last Wednesday). The chances of mine shipping the day that they arrive are probably quite thin, even if they arrive at 9am. Still, I know that one of them has my name on it, and I dont have to wonder around a load of Orange shops.

When I originally orderred he told me to phone roughly once a week, so that I did :angel:

But I agree - I phoned him about 9.15am :agrue: :agrue:

Sorry to sound dense, but what e-shop are we talking about?

Is it available to order online now or something? I just checked the eshop on sonyericsson.com for the UK/Ireland region and its not listed?

[quote="Durzel"]Sorry to sound dense, but what e-shop are we talking about?

Is it available to order online now or something? I just checked the eshop on sonyericsson.com for the UK/Ireland region and its not listed?[/quote]

You have to phone the SE e-shop to order. 08705 283 283

Price is �500 inc VAT and delivery. They are expecting them in "any day now".

Its debateable as to whether you would save any money or not. You certainly would on the initial outlay, but probably wouldn't after a years worth of contract had been paid. I guess it all depends on how much the price falls in say, six weeks time. If its drops another �100 or so, getting a new contract would probably be the way to go. But then, thats six weeks away.

FWDcellular are selling them now for �300 with a �28??/month contract - that works out to be a fair whack more than �500, but then you are paying the premium for having the handset before most others.

I've been pondering whether to go straight out and buy this or to wait. On the grounds that I'm a tad skint and also that my next review is only about 6 weeks away, give or take, I've come to the conclusion that, despite the desire to see my boss go "Oooooooh" and get jealous, I shall wait until after I've pleaded poverty at review time.

In the meantime, keep the info flowing!

Cheers

I have become so sick of waiting for 'official' UK P800 to become available SIM free I have eventually relented and bought an import from mphone.

I could not stand another week coming and going with another date slipping past into the pile of broken release dates. There is no absolutely no way I'll be waiting for their new 3G phone, which, based on present form is unlikely to be available before 2005.

I hope they (SE UK) realise what a bad taste this whole episode is leaving in their customers mouths. I've been a T68i user and _want_ to stay loyal to the SE brand, but I think they least they could do is communicate with their customers.

i think i am getting the p800 the cheapest, cheapest in the sense of the overal total cost.

i am an orange everyday 50 customer, i roughly pay �150 pound a year for everyday 50, as i have a seperate text number.

i am getting my p800 this week from orange, i think its out on wednesday (hopefully) for �250! on upgrade.

so this means = 150+250= �400 which i think is wicked price considering my mate got a voda contract package for his less favourable panasonic gd87 also costing him around �400.

what you lot think??, sound any good or should i do something else.

later indy.

Sounds like a good price. I doubt very much you'll have it this week on Orange. They seem to be unsure whether or not they have released it today 😃 Most Orange stores have never heard of it and invariably new contracts will get it first...