DISCUSSION: how to Update your firmware

Someones been busy...good work again. 😊

I got bored of telling people how to do it in countless different threads!

Hi,
I have just tried this but NSU says there isn't an update available

I have a nokia n95 8gb vodafone branded, I have changed the product code with NSS to EURO1 0534841.

NSU gives the following:
NOKIA N95 8GB (RM-320)
Firmware Version: 10.0.021

Any ideas how to force it to let me get the unbranded firmware?

thanks alot

- FriedCPU.

friedcpu wrote:Hi,
I have just tried this but NSU says there isn't an update available

I have a nokia n95 8gb vodafone branded, I have changed the product code with NSS to EURO1 0534841.

NSU gives the following:
NOKIA N95 8GB (RM-320)
Firmware Version: 10.0.021

Your firmware is already up to date. You have an N95 8gb, which is different from the N95. The latest N95 firmware brings the standard N95 (almost) in line with the N95 8gb. Updating the N95 8gb with firmware for the standard N95 would almost certainly fail and even if it didn't it would cause all kinds of problems. Relax, you've already got the latest firmware. 😉

Actually, he doesn't, the N95 8GB is on v11 now.

You shouldn't be using a N95 product code on the N95 8GB. Try 0549487 instead, it's the EURO1 code for YOUR phone.

aha, that done it randomfan, thanks alot. Didn't occur to me that the code was specific to the earlier n95.

updating now 😊

edit: worked great, took about 5mins once downloaded to update the firmware, went into testing mode, all sorted. now enjoying unbranded, uncripped, unvodafone firmware 😊

3Shirts wrote:To update firmware you need Nokia Software Updater (NSU): http://europe.nokia.com/A4579163

[LIST=1]
[*]Connect your N95 to the computer by usb cable. I also recommend connecting the charger too as a power loss when flashing will kill your phone.
[*]Open NSU
[*]Go through the wizard and, when it searches for updates, should tell you the newest version available.
[*]Just carry on through the wizard BUT make sure you don't crash your PC, lose power or disconnect the phone at any point in the process. It takes between 20 and 30 minutes depending on connection speed but I recommend you just leave the whole lot alone while it runs, go have a cuppa.
[*]The phone will reboot during the process and once complete you will have a nice clean device with the latest firmware
[*]If you have changed your product code to do this and want to change it back just go through the steps here and put the old one back on. Simple! 😊
[/LIST]

NOTES:
Before doing this, backup your contacts and any messages you want to keep using Nokia PC suite. There is some contention over the Nokia backup tool. Personally I have used it for every update and it's been fine but many report all sorts of problem once they restore the backup. You can just sync your contacts or copy them to memory card if you prefer not to use the backup tool.

If the firmware flash does fail, a Nokia service center should be able to sort it out for you, so don't panic. 😊

It is not possible for firmware to 'partially' install so if you can't find something you are expecting, you are probably just not looking in the right place.

You cannot downgrade firmware. You can re-flash the same version as you currently have or 'side-grade' (I just made that word up) to the network specific version of the firmware once it becomes available.

It might be worth pointing out that the USB should be in PC Suite mode on the phone, but its best to not launch PC Suite on the PC but go straight to NSU.

The main contention with backing up the phone is to do with Settings. I don't think that its a very good idea to try and restore Settings made on one firmware to another firmware, especially when debranding. Gallery Contacts, Calendar, Notes, Text Messages and Bookmarks should all be OK. Just don't do Settings.

Cheers for the suggestions. I've updated it.

Nice one 3Shirts, great guides.

'Sidegrade', good made up word as well!

OK, since here is the 'new place' to discuss firmware upgrades i want to ask a question 😃

I recently got my N95 8GB, and had no plans to change the firmware to de-branded. I have debranded every single other phone i have had, so thats no problem. My concern is that there is no way to revert back to old firmware. If my phone dies, and lets face it...there is a lot that COULD go wrong with the n95, i will be truely scuppered as voda won't want anything to do with it, will they?!?!

I reckon i'm best sticking with the branded firmware for now. But i would quite to use VOIP phone (not fring). hmmm, decisions decisions.

So, now onto my question. Lets say i upgrade to de-branded v11.0.0.1.2.1.1 etc firmware. Then, v11.0.2.10.2.1 comes out on voda, all be it a little different numbering, could i then change my product back to voda and change over to their firmware again?I know you said you can sidegrade (lovely word) but do the numbers have to be exactly the same??? Or just the general revision ie v11?

Sorry this is a long rambly post, i am in a rambling mood! 😃

bigbadnewill wrote:OK, since here is the 'new place' to discuss firmware upgrades i want to ask a question 😃

I recently got my N95 8GB, and had no plans to change the firmware to de-branded. I have debranded every single other phone i have had, so thats no problem. My concern is that there is no way to revert back to old firmware. If my phone dies, and lets face it...there is a lot that COULD go wrong with the n95, i will be truely scuppered as voda won't want anything to do with it, will they?!?!

I reckon i'm best sticking with the branded firmware for now. But i would quite to use VOIP phone (not fring). hmmm, decisions decisions.

So, now onto my question. Lets say i upgrade to de-branded v11.0.0.1.2.1.1 etc firmware. Then, v11.0.2.10.2.1 comes out on voda, all be it a little different numbering, could i then change my product back to voda and change over to their firmware again?I know you said you can sidegrade (lovely word) but do the numbers have to be exactly the same??? Or just the general revision ie v11?

Sorry this is a long rambly post, i am in a rambling mood! 😃

It is very unlikely Voda will release a firmware with a different version number.

If they did, I would expect NSU to recognise it as higher, lower or the same depending on the number Voda assign and act accordingly.

I wouldn't worry about debranding. A Nokia Service Centre (NSC) will not worry about the Product Code.

Technically this is the place to discuss upgrades NOT product code changes but lets not split hairs 😊
My definition of sidegrade (wow i'm defining it too, maybe I should get on to the dictionary people) would be flashing to the network branded version of the same major revision. I think the network versions are usually a slightly higher number anyway as they are, technically, a slightly newer revision although I am talking about the minor revision codes (eg. v11.x.x.x.1 for non branded and v11.x.x.x.6 for voda). NSU will happily do that since all it bascially does is:
-Look at product code
-Search database of updates listed for that code
-If the highest available firmware revision is higher than the version installed then update. If it's the same, offer to re-flash

cheers, you answered my question, and in good time too...i'm currently backing up my pics etc as i type.

Cheers for the guides

bigbadnewill wrote:cheers, you answered my question, and in good time too...i'm currently backing up my pics etc as i type.

Cheers for the guides

I would recommend you don't restore Settings from one verion of firmware to another. All the other stuff (Contacts, mesages etc. should be fine).

You will lose Spiderman annd some of the Vodafone supplied trial apps.

Unless you format your 8GB (built in) mem card first you will have them partially reinstall but not be useable.

I would suggest to add the following.
When updating the firmware, leave also the power connected. Just in case the mobile is not fully charged, it can avoid that due not enough battery power the upgrade fails.
When I made last time my upgrade, i noticed, even my mobile was fully charged, after the upgrade and before restart the bars went down to 3 bars.
Not sure whether that was an cosmetic problem.

Greetings
Tom

Edit: Ooops, this part was overread by me. Shame on me.

tom1807 wrote:I would suggest to add the following.
When updating the firmware, leave also the power connected. Just in case the mobile is not fully charged, it can avoid that due not enough battery power the upgrade fails.
When I made last time my upgrade, i noticed, even my mobile was fully charged, after the upgrade and before restart the bars went down to 3 bars.
Not sure whether that was an cosmetic problem.

Greetings
Tom

I already included a recommendation to do this 😊

You should also disable your PC's antivirus/security software before doing the update, many programs like ZoneAlarm, Kaspersky etc etc can give a security warning during the update (depending on your settings) which will require user input, if you don't give it quick enough say goodbye to your phone.

before updating the firmware reset both the

1. PHONE to known settings (GREEN * 3 with power-on) - after you've done the backup of course and

2. reset your PC .. so that you don't suffer from USB awol syndrome (well at least this will mitigate the likelihood of that happening)

We want to avoid any random settings and dodgy software from interfering with the process.

Other than that - nice guide thanx 3 Shirts 😊

I updated my N95-3 recently and thought the following would be helpful

-make sure your software updater is the latest version
-back up the phone
-remove the memory card
-do a hard reset

It took me close to 2 hours to upgrade the firmware, with my phone being fully operational. After i removed the microSD card and formatted the phone, the upgrade went fairly well. It was an interesting experience, with me wondering where I could bring my phone if ever it got "bricked" by a botched upgrade.

Dear all!

I have writen this msg earlyer to a different section of this Faq and gues i need a lot of patience corse i can see that some of you are not here all so often. Allso i hope im in the right section now and have a bit more luck to get some productive help somehow quicker!

How ever, big time respect to all of you !!!

I just got this Fantastic Nokia N95 8GB as a birthday Pressent and as a big Fan from nokia i love to bring it to the latest satands of possible software.
Though as allways there are a few problems comming with it.
So first is the debranding thing.
My devise is bougt in Italy with i havent got a problem with corse i do understand the language even my motherlanguage is german.
Though it is all about this enoyng provider stuff so i was looking for some help online wenn i hit this site wich is so far the most informative.
Now, i read a few stuff but have a few questions.
My product code is 0557876 with i can not finde anywhere in the list of The Nokia Blog "http://thenokiablog.com/2007/04/03/nokia-n95-euro-product-codes-and-language-packs/"

So is this list up to date ore an older version???

When i give my code in to the new version generator from Nokia under "Can i Update?", to look for a new SW version it gives me the answer "Sorry, there is no software available for your product code Please Enter Valid Product Code." Even if i know that there exists a new version for N95 8GB witch is 11.0.026.
I got this info from Nokia Discusions and i got tolde that version 20.0.015 is for Nokia N95 but not for the 8GB Devise!
Plus the software updater gives me kinde of the same answer that there is curently no new software to update even if under the downloadable software page it says that there is this new software version 11.0.026. for N95 8GB still here is nothing to click on to get it downloadet to the pc.

If i prossed now to debrand my devise through nemmesis and follow all the nice instructions giving in the Euro 1 code for example and update to version 20.0.015, will my devise have still all the N95 8GB Features ore will it somehow be limited to just N95???

What can i do to find out the right way to debrand and update my "Nokia N95 8GB Proberly???
And is it possible that someone of you guis can come up with a detailed manual to do so? Collecting all the infos from other friends of this fag, adding all the useful possible tips, triks and hints from to do's not to do's ect...?!
I hope it is not asked to much asked and i know that it should be rewardet somehow corse it may take a lot of time to invest. Again Big time respect!!!

I thank you so much for your help!!!

The N95 8gb and N95 'classic' are different mate. The latest firmware for the 8gb is v11 and you need to use the correct product code for the 8Gb version. There are stickys about both of these so have a look there for more info.

Hello,

I am an American in China and I purchased an N95. The phone comes with English, Chinese, and Cantonese languages.

I want to upgrade my firmware but I am afraid that it will wipe out the multi languages on the phone. (I don't speak Chinese well but I still need it for text messaging and I don't think the Chinese Nokia site has an upgrade anyways).

Can anyone confirm if the languages are wiped out or not from a firmware upgrade?

Thanks

Sorry, guys I have had a look around and am left a tad confussed, got my N95 (with 8GB card) today from 02 and have had EIGHT crashes already always when opening the browser and trying to connect to wifi. So I need to get upgraded to the latest firmware.

However when I try the proceedures above, I am told by the Nokia updater that I am already on the latest firmware (Version 12.0.0.013).

From reading around the forum I believe the latest is 20.0.0.015. Can someone help me?

I definitely need to update or this thing goes back (I have moved from an XDA Orbit which was quite stable, but lacked the nokia feel that I missed).

Thanks

cstevens wrote:Sorry, guys I have had a look around and am left a tad confussed, got my N95 (with 8GB card) today from 02 and have had EIGHT crashes already always when opening the browser and trying to connect to wifi. So I need to get upgraded to the latest firmware.

However when I try the proceedures above, I am told by the Nokia updater that I am already on the latest firmware (Version 12.0.0.013).

From reading around the forum I believe the latest is 20.0.0.015. Can someone help me?

I definitely need to update or this thing goes back (I have moved from an XDA Orbit which was quite stable, but lacked the nokia feel that I missed).

Thanks

Look at the sticky thread on how to change your product code. Branded firmware is always far behind the generic one. Voda in New Zealand is still on V12 so I changed my product code to an unbranded one and then did the update process and I'm now on V20. Do this at your own risk though as it will invalidate your warranty.

Thanks, I found the link now and will give this a go later today

Thanks again, I successfully upgraded firmware of my N95 to 20.0.0.015.

So far, I have been surfing, retrieving emails, generally playing and no crashes yet.....right I have a few more questions, but I am going to make sure I have exhausted the search button before posting them 😊

Apologies if this has been asked before but I own an N95 on O2. I successfully upgraded the firmware to V20 some weeks ago but now I want to revert back to the software that came with the phone. I have changed the product code back to the O2 one and ran Nokia software installer but it says I have the latest version - V20. So - is it not possible to revert back once I have upgraded? And if it is - what am I doing wrong? Thanks for any help.

baconroll wrote:Apologies if this has been asked before but I own an N95 on O2. I successfully upgraded the firmware to V20 some weeks ago but now I want to revert back to the software that came with the phone. I have changed the product code back to the O2 one and ran Nokia software installer but it says I have the latest version - V20. So - is it not possible to revert back once I have upgraded? And if it is - what am I doing wrong? Thanks for any help.

Its not possible to "downgrade" even with a code change.
You will need to wait for O2's version of v20 to appear .. then using their code you will be able to "reflash" that version.

Helllo all,

I was wondering is it possible to debrand a vodafone n95 8gb v11 to another different region v11, for example hong kong firmware v11??

thanks