Let's cut the public-service crap, people. You are not obliged to bash N97 or the iPhone 3GS for the "sake of humanity."
Making motherhood statements about Nokia getting the N97 ass-backwards is getting irritating as are those about the iPhone being the incarnation of evil in the world.
If someone wants to fork over USD500 to USD700 on a phone you perceive as crappy that isn't anyone's problem but yours. I mean, exactly how many of those who posted on this thread have even touched an N97 or an iPhone???
Meanwhile, for those who've paid their "hard-earned" money for these phones and feel cheated, well... caveat emptor. The fact that you don't like it is irrelevant to me and I suspect the million who've bought them.
Go get a refund. Bury your N97 in the ground and buy an iPhone or HTC Hero -- but for the love of whatever god you worship, stop acting like a child and quit belly-aching already!
So you made a mistake buying the N97 -- man up and live with it. This isn't a real problem in the grand scheme of things. It really isn't. So it's a lot of money to you? Too bad. It's also about 4 year's wages for a sweatshop worker in China. Try to think about that before you pollute these posts with your useless pontificating.
I for one have always held the belief that the bad press the N97 has received is largely coming from a) the gadget-geek crowd that is hoping for an evolution of the Manila 3D/iPhone UI to come to Symbian; and b) the American media who are enjoying a bit of schadenfreude because, owing to the iPhone's mass appeal, the US is no longer perceived to be in the hinterlands when it comes to mobile devices. Imagine that.
Some people actually prefer the N97. Some prefer the iPhone. I have both a 3GS and an N97. Each has its advantages, each appeals to different people. I can see why in both cases.
Regardless, there really isn't an objective standard to it in the same way that we can't explain why people prefer some cars to others (regardless of whether one car is superior to the other) or why people prefer lofts to single-detached homes. It's a matter of preference. There truly is no accounting for taste.
Also, to those castigating both Apple and Nokia: these are businesses, folks. They're there to make money for their shareholders first and foremost, regardless of what you might think their role in society is. That's why there are regulators -- to advocate the interests of the public in the realm of commerce.
At the end of the day, firms are not obliged to make you exactly the product you like, only what will make them the most money. Had a bad experience with the n97's lens-scratching? Don't buy a Nokia ever again. File class-action suit if that will make you sleep at night. It's that simple. Get an iPhone if that will make you happy. Or an HTC Hero. Or a Touch Pro 2.
The point is, we've spent tons of man-hours and digital ink debating this topic for the better part of the past 2 months. Let's stop it already; let's move on. There are better things to do with our lives.