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Post N73 Issues/Problems Here

296 replies · 279,663 views · Started 08 August 2006

After about 5 days of use with the N73, I've run into a rather annoying little issue that I would like to see if anyone else is also experiencing. The N73 is a great phone for the current market and I really can't complain about much as it was a gift from my girlfriend. I see it becoming perfect with the right firmware updates in the future.

Here is issue that I've run into:

The phone doesn't seem to handle software closing (for ram purposes) very well much like the older firmware N80's (and other S60 3E phones). With Best Taskman Trial Software, It is apparent that when certain applets on the phone(such as contacts, call logs, etc) are accessed and then "exited" the phone doesn't actually close these applets and thus they continue to exist in ram... gradually building up usage. It's possible the phone will shut these applets down after a while of idling(untested yet) but somewhere something goes wrong.

The phone will close unused applets when more ram is required for more intensive tasks like realplayer/camera/gallery but it seems the supposedly freed ram will just disappear! On reboot the phone has about 20mb free (with taskman running). The result is that eventually the phone will require a reboot or ram intensive functions will not function properly anymore: eg. the zoom in function when viewing pictures in the gallery. A simple error message will appear asking you to free up more memory by closing applications (even though pressing and holding down the menu button will show you only the standby process, meaning no other applet is being used)

I haven't run into any other issues at this time.
*#0000# yields
V 2.0628.0.0.1
10-07-2006
RM-133
Nokia N73(10)

I suspect this is the first and only available firmware at the moment. Share your thoughts/comments/finds on this thread!:icon14:

I have been deliberately using as many applets as I can on the cell phone to see exactly which one is causing the most problems. It seems now that my phone is stablized at 16.32mb of ram. I'm not sure what I did the past couple of days to make the phone run out of ram... but I will keep you all posted.

I have found that the phone is particularly bad at closing the Camera and Gallery applications. It is these two which eat up the RAM on my phone.

On startup, I have about 19MB free RAM, after a day or so in use (having opened Gallery and Camera) I'm down to about 12MB RAM, which is when I get problems zooming. If I kill Gallery and Camera using Taskman, then RAM goes back up to about 16MB.

Firmware version is: V2.0628.0.0.1

Reception in Visual Radio is also pretty poor. This is likely to be the same firmware issue as the N70 had originally.

Visual Radio only picks up the BBC radio channels..

Not out local one " Red Dragon FM ".... it wont pick up any else bar BBC..??

Firmware... or just snobby?

David

dgattenb wrote:Visual Radio only picks up the BBC radio channels..

Not out local one " Red Dragon FM ".... it wont pick up any else bar BBC..??

Firmware... or just snobby?

David


I can get it to pick up independent radio stations in London, just VERY poorly!

Hi all. Just bought the n73. Installed themes and worked perfectly. Until i tred to remove them. I installed the themes using the Mcard. and when i loaded the themes, there was the mcard icon at the side confirming it. and so when i changed to a new mcard(1gig) and tried to install the themes. the phone just told me it was unable to install them. However when i selected different themes, they installed just fine. I restored factory settings to the phone and formated the Mcards (both of them) and tried to install the initial themes using the 1gig Mcard but it still wouldnt work.

I'm thinking that the phone cant overwrite themes and it saves an image of the theme in the phone registry or something. I cant find out how to erase that image. if there's such a thing.

Anyone with the experience or expertise, i would greatly appreciate ur help/advice. =)

It seems like the ram problem is something people with the first firmware are experiencing. My problem is the same... Certain applets just don't close very well once opened. At the moment I have to manually close apps with Taskman as well...

Arcane85 wrote:Hi all. Just bought the n73. Installed themes and worked perfectly. Until i tred to remove them. I installed the themes using the Mcard. and when i loaded the themes, there was the mcard icon at the side confirming it. and so when i changed to a new mcard(1gig) and tried to install the themes. the phone just told me it was unable to install them. However when i selected different themes, they installed just fine. I restored factory settings to the phone and formated the Mcards (both of them) and tried to install the initial themes using the 1gig Mcard but it still wouldnt work.

You could try the last resort FORMAT of the phone's memory *#7370#

Be warned this will clear all youe contacts, calnedar entries, connection settings, etc., so make sure you have backed them up. The Mcard contents will NOT be affected.

Dez

It is apparent that the usual Green + 3 + * reset combination does not work with the N73. It seems the only options we have are the two numerical format methods which I am unsure what the differences are:

*#7370#
*#7780#

For all I know, they both do the same thing and require the same confirmation code of 12345 but I've been reading about how a hard reset is still better than those two options. Good luck with this and keep us posted on the results. I'm reluctant to install themes at the moment. BTW, thanks for the sticky :icon14:

Off Topic: I got a screen protector today made for the N73 for 200NT (roughly $4.50USD) and it fits flawlessly. Sticking it on is quite tricky to perfect (as the tech at the shop failed 3 times before he got it right... oh well, their loss). The screen must be completely dust/fingerprint/oil free and you must not touch the buttom of the protective film or else a fingerprint is pretty much permanently stuck on the adhesive. It's well worth the money though, I'm not afraid of scratching the screen anymore. They also sell a shell that surrounds the whole phone with cut-outs at the keypad and the rear for the camera slider... but I found that overkill.

LigerToo wrote:Zooming problem is apparently a firmware bug.

use SPLASH PHOTO that solves the zoom memory full problem (N80 did the same)

Hi all,

I'm a newbie to this sort of forum, but desperate for advice :con?

Very excited to get my new N73 in the post the other day, and hurriedly ordered my Sandisk 2GB MiniSD card for it as I'm off on weekend to Iceland soon & will be taking TONS of pics with the fab new 3.2mp camera. Trouble is, the phone can't make it's mind up whether it can see the MiniSD card or not.

First of all it says no memory card inserted, then I take it out and try again 3 times until it does find it. So I try formatting it, and it likes that, so I rename it. Then later on I try to move some pictures and it says no memory card inserted again. Again I take it out and put it back a few times and it recognises it. Then when I try to take pictures it says there's no card so it's going to use the phone memory :frown:

I've tried the card connected to my PC with the adapter and it's working fine on the PC, so my reckoning is there's a bug in the phone. Has anyone else had a similar problem, and if so could you please let me know how you got round it? I'm close to tears now, as I just got shot of my dreaded K750i that drove me round the bend with it's faults!!!

Hellllp me pleeeease....

Shel

My N73 freezes up quite frequently when in camera or video, particularly after I take photo or video and then decide to delete.

Very slow in applications as well.

I flashed to Euro version 1 - I had (011) prior.

Really looking forward to a new and better firmware to fix the bugs. On another forum, a poster said that Nokia will be offering self flashes and a new firmware for the N73 soon.

Has anyone heard this or is it just a rumor?

Thank you.

Well, I see that the Nokia site is now offering the firmware upgrade flashing program. The N73 isn't listed yet, but I bet it will be.....

Hi,

Just got this phone using latest firmware at beginnign of this thread. The phone runs very warm. I then noticed that the transmitting data 3G was always active. No data was being transferred as confirmed from the logs - however my battery tends to tie within about 25 minutes now, even if I turn off the phone and restart.

Software: N73 + Worldmate + Agile Messenger (none active).

The problem seemed to start when I tried to connect the cable to my PC and selected the PC suite mode.

Either way - can't seem to stop the wireless transmission. I have to assume the antenna is active in some manner as the phone is very warm and battery life is considerably shorter now.

Anyone had this problem? I'm going to disable the data access point on the phone - hopefully that should cool the phone down...

Have you guys had any problems with the build quality of the N73? Like the top part kind of having a gap?

Planetkaren wrote:Well, I see that the Nokia site is now offering the firmware upgrade flashing program. The N73 isn't listed yet, but I bet it will be.....

Yep just been checking that out myself. Good idea:icon14: S'pose it's like flashing a PC BIOS, really.

I've come across the memory full error when using the zoom in the gallery. I haven't been able to single out any app as yet.
It's zooming fine now with F-Secure still active in the background.

I got a N73 Phone, but i have a strange problem.. every time when i take a photo or transfer MP3 to my N73 phone, strangely enough that the pic/Mp3 wont not appear in the gallery. And i will have to go to Tools > File Manager > Memory card to look for it.

Any one has any idea how to tackle this problem?
:con?

I got a strange problem,

1) when ever i put the option "say caller tone" in my profiles menu. after some time, when a call comes, the phone restarts .

and the other one is

2) when we kept a theme. after restarting the phone the default theme replaces the selected theme.

can any one help me

Quite a bizzare problem with mine.

I transferred my contacts from my Sony Ericsson K800i 1 by 1 through bluetooth. Then i linked the n73 to the PC Suite and removed the last names and put it at the end of the 1st name, so each user has just 1 first name.

Contact, reading messages displays the names perfectly, but when i go to send a message, it shows the 1st name, and the old last name.

Very freaky!!!

So say Adam Smith is the first name, Smith used to be in the last name part. It shows Adam Smith Smith. Theres no way to remove it though!

Re: crashing problems - there's a known problem with some (most) ringtones crashing the phone if the 3-d Tones options are activated. If you turn this off, then the phone won't crash when playing ringtones.

Re: Pictures / music not appearing in Gallery - yes, I have this problem too - it seems that Gallery is reluctant to re-scan the phone's / memory card's memory sometimes.

The best solution I've found is to force Gallery to close using something like Taskman.

In the Contacts list it displays contacts sorted by last name. You can supposedly change this. If you go into Options -> Settings -> Name display, you have three choices "Last nm. First nm", "Last nm., First nm" and "First nm. Last nm". But selecting any option besides the first one ("Last nm. First nm"😉 is ignored.

This is extremely frustrating to me because I'm accustomed to searching for my friends by their first name, not their last name.

I find the radio reception on the N73 pretty poor. Seems not to be as good as my previous Sony Ericson phone.

It's rare that I get a proper stereo signal even on the main stations and if I do it keeps switching back and forth from stereo to mono, which I find very irritating, especially when listening to music.

I'd rather just listen in mono than put up with this, but there's no option to manually set it to mono only.

This is happening in central London, not some remote location in the mountains, by the way.

Would be interested to know if anyone else is having this problem? Maybe there's a fault with my phone and I should get it replaced ... otherwise, is this something that a firmware upgrade might deal with?

Has anyone experienced the "freezing sms"? when I'm sending SMS it will take more than a minute forthe phone to stop freezing before I can make use of the phone again. Any solutions? Has anyone tried the *#7780#?

I have a similar problem with the freezing sms, but it doesnt take as long as 1 minute. It doesnt bother me.

The *#7370# worked for the freezing sms but I don't know how long it will last. The "search" program was removed so as the settings wizard after formatting

I am having a serious issue with VOICE DIALLING on the N73. This is critical when using a bluetooth carkit with the phone in the bag.

As I can no longer attach my own voice tags to contacts, so I depend on Nokia's new sophisticated voice dialling feature, which should allow you to dial any contact in you list by voice.

I noticed that the voice commands (e.g. Voice recorder, Voicemail, etc) generally work flawlessly, but that's because these simple english words are easy to recognise.

However, when selecting "play voice tag" on a contact name, the N73 produces a strange sound with many names, which is impossible to match with my voice. Understandable, the device does not know how to pronounce a lot of names.

It seems that there is a learning feature in the N73, which means that the device learns how a name must be recognised. But if I cannot get the device to recognise the name in the first place, how can it learn how to pronounce?

Someone else reported on this forum that voicedialling works fine with the N73. Here in Europe, I have names in different languages. It is logical that the device does not know how to pronounce the name.

Another issue with voice dialling is that, unlike all previous nokia models, it does not repeat my choice, so when I am driving with my phone in my bag, it is a surprise who will be on the phone.

So, please Nokia, change the firmware and let me attach my own voice tag again to the contacts, which worked fantastic on all previous models.

Besides this, I believe this is the best Nokia phone ever. It is the perfect balance between weight/size and functionality. When the new Papyrus version is launched, then there is no reason anymore to keep my PocketPC.

Tom