seanski44 wrote:Hi all,first post here, have read through the 7 pages of this post to see if anyone has the same prob I have.
I have a 'sticky' voicemail symbol. Having spoken to a couple of people at Orange customer services they finally accepted its a bug and that there isn't a known fix at present. As they're not known for their technical expertise I wondered if anyone here could help.
The voicemail notification symbol doesn't go away ever, even having got a voicemail and deleted it, so each time I start the phone I get a 'new voicemail' notification.
The other main problem is the general sluggishness of the phone - its not exactly easy to use...
Also, some of the other sporadic probs other people have, i.e. camera not always activating when you open the slider, zoom memory issue etc...
I also, sometimes get a beep in my ear which I haven't been able to identify - not call waiting or text or battery warning or anything - not sure what this is.
I'm not sure how to find firmware version, but a mate who has one checked and reckons its on the latest one - I have searched the site on how what the keypresses are but I've come up empty handed...
btw also, what is 'packet date connection active' as after a phone call I often get this message.
Ok, speaking as a fellow Orange UK user, it would appear that you are experiencing the problems many Orange users have with the Orange branded version of the N73. Orange have this very nasty habit of developing a branded version of the Nokia firmware that is terribly bug ridden. The N73 is not the first, and probably won't be the last, phone to suffer from this. The guy in the Orange shop told me that the N80 had been dropped because it suffered so many faults. What he failed to say was that those faults were with the Orange branded firmware, not the actual phone. The only way to overcome this is to upgrade the firmware to a generic version. Firstly, key in the following on your phone...
*#0000#
This will give you your firmware version. Now, the very latest firmware version will be either 3.0638.0.0.30 or 3.0638.0.0.40. .30 is the Music Edition, .40 is the Internet edition. Both of these version are the same as far as the core OS is concerned, but the Internet edition has a few more pre-installed Internet type programs over the Music Edition and the Media Key function remains the same, whereas the Music Edition uses the Media Key as a direct access button to the Music Player.
What you now have to decide is, do you want to live with what Orange restrict you too and hope they upgrade their version soon, or do an upgrade yourself and risk invalidating your warranty/contract ?
If you want to make the change, it's a simple process. Firstly, decide on the version you want to upgrade to, then find out the product code for that version that matches your locality i.e. the UK. Then you use a piece of software like Nemesis Service Suite to change the product code of your phone to the new product code. Once you have done this, you can use the Nokia Software Updater tool to upgrade your firmware to the version you want (defined by the Product Code).
It's simple and takes about 10 minutes, but there is no going back, other than changing the product code back to the original. You can't regress back to the old firmware.
It may sound risky, but all I'm doing is pointing out both sides of the story. I got my N73 on an 18 month Orange plan, mainly so I can get my unlimted 8Mbps broadband for �5 a month as opposed to �19.99. By the same evening, I had seen the Orange branding and hated it with a passion. By the following morning I had decided to upgrade and did so without any problems whatsoever. I now have an N73 running the ME version of firmware and have all the financial benefits of the Orange package as normal. Many others have had the same good experience too.
Do a search on the forum and you will find loads of stuff relating to this. There is one post that outlines, step by step, what you need to do. I followed it and had no problems at all.
Sadly, branding is quite the norm nowadays, although I am sure that if the legality of it was called into question, it might not stand up in a court. However, when signing up to a deal with a network provider where they give you a �500 phone for free, there are always clauses and catches that are legitimate, however immoral they may be.
Good luck and I hope I have helped in some way 😊