Sygic/McGuider GPS available now!

sbc wrote:A lot of bugs were reported here in this thread. Do you know if all the bug fixes are included in the 2009 version?

1. Like for example the ferry bug I reported here http://www.allaboutsymbian.com/forum//forum/thread/72160/#post377716#post377716

2. Does 2009 have the option to inspect the route after calculation by zooming in? I believe you worked on this while active in this thread, but did the fix make it to the final version?

Btw, Sonym, I hope you are aware that my now somewhat negative view on McGuider has nothing to do with you personally. I think the software was programmed very nicely, especially the high frame rate is great. My problem is with the way the product is being managed and the lack of support, which I find rather frustrating.

1. Lots of bug where fixed with new route computing algorithm. I've checked the ferry bug, and this is fixed already.

2. The zooming immediately after route computing in route summary window is not possible in 2009, ( zooming wouldnt be enough, you need also map moving), But I dont think this is big problem, You can check the route in browse map mode.

sonym wrote:Well, we have released new McGuider 2009 finally. I hope there are many impovements for you all.

Sonym, thanks for the announcement. And maybe I will try it someday, but then again: maybe not too. I don't buy a new navprog every six months just to try a new version... the version I have now will have to serve its time before I replace it with a new one, unless you send me one to evaluate for free. 🙄 My money does not grow on trees you know... I have to work for it too and I have other things to spend my money on as well.
But what I saw: you distribute the new version on a 4 GB microSDcard, adapters included. But what solution do you offer for all those instruments that don't accept memorycards larger than 2 GB (like mine)?

Id love to try out the new version, but like others, I do not have money to burn. I was going to review the version I have, but unfortunatly there was turning out to be so many negatives it would not have been beneficial to put up.

1st question. Is it compatible with FP2 phones? (N85, N96, 6220 classic, etc)

2. Is there a version for symbian V5? Touchscreen - the 5800, and upcoming N97.

3. Where can we get this from?

4. Is there a list of changes/features from the old version anywhere?

Softspot, what phone do you have? Even the 6120 classic supports larger than 2GB cards.

I'm not sure if there are any devices capable of running microSD that DOESN'T accept the HC (High Capacity) format at all? So I think this should be safe for all devices, although no guarantees are made 😉

Oh, and the missus just inherited the 8GB card from my HTC HD (got a new 16GB) and it runs nicely in her 6120c, so bartmanekul are absolutely right.

sonym wrote:Sorry sbc, but I thought that you know about sygic web and help page.
There is always the newest poi convertor.
This is why I told you, that i dont understand why are your poi incompatible.

And again, we didnt change the upi file format. IF there is a bug, i have to obtain first old upi file which does not work, THEN I can fix it and give you info what/where is the problem.

I think that problem during konversion with old upi convertor is, that we changed column separator from coma to TAB. But everything is on this page in manual. But this was an issue only during conversion.

Binary format hasnt changed.

Something has definately changed. I created a number of POIs using an older version of the software but these failed to display. Using the same source txt file and the new version of the convertor (BTW the file version embedded in the convertor is still at v1) produces POI that work perfectly. If the binary format hasn't changed then it must be the older convertors created POIs that were slightly malformed, but the program was able to deal with them. In 7.7 it is obviously more fussy.

Also there is a bug (sorry if its already been reported but I have come into this thread towards the end) in the new version (27/12/09) of the convertor as it converts all longitude co-ordinates between -1 and 0 to positive ones. For the UK it means a vertical strip from approx Reading to Central London in width have no POIs as this is the band in question. I have reported this to Sygic but am waiting on a 3rd line support response. Unfortunately it seems Sygic support are taking over a week to get to emails lately - much different to 6 months ago when responses where taking about 6 hours.

scarymonkey wrote:Something has definately changed. I created a number of POIs using an older version of the software but these failed to display. Using the same source txt file and the new version of the convertor (BTW the file version embedded in the convertor is still at v1) produces POI that work perfectly. If the binary format hasn't changed then it must be the older convertors created POIs that were slightly malformed, but the program was able to deal with them. In 7.7 it is obviously more fussy.

Also there is a bug (sorry if its already been reported but I have come into this thread towards the end) in the new version (27/12/09) of the convertor as it converts all longitude co-ordinates between -1 and 0 to positive ones. For the UK it means a vertical strip from approx Reading to Central London in width have no POIs as this is the band in question. I have reported this to Sygic but am waiting on a 3rd line support response. Unfortunately it seems Sygic support are taking over a week to get to emails lately - much different to 6 months ago when responses where taking about 6 hours.

What we changed in poi convertor ( as I already said ) is separator character. Now colums are separated with TAB instead of comma. So old text file will not work with new convertor. Old upi in binary format should work in all versions.

POI in London, we know about this. I will put on this link the new working convertor during today. I will replace only exe file in the package.
http://www.sygic.com/partners/POIConvertor.zip

Cheers Sonym, the new convertor appears to have sorted that nasty little bug for the POI I tested on. All I need know is for the program to offer batch conversion and it will be ideal.

Regarding the only change being made from comma to tab, I am sure I used a version that required TAB but it gave corrupt UPI files for the new version of Drive. Unfortunately I no longer have my backup copies of the convertor to check though, so in this instance will put it down to me not reading the manual properly.

Hello everybody,

After many monthes reading, I have then decided to register, to be able to contribute 😊

I also use Sygic McGuider 2009, and would like to precise your say !

POI :
. POI of previous version are not correctly managed
-> they are well displayed in the POI manager
-> they are not displayed on the map
=> to have them compatible, I confirm that the explanation found on many forums, to convert them as .txt, then to reconvert them into .upi with the latest POIConvertor, enable to have them working. But that's not very easy ...

Here is a sample as requested of a file working with the previous version : vvv.megaupload.com/?d=N2H3TT0U (sorry for the inconvenience in the link, replace vvv by www)

To also be fully honest, I used to use as a convertor a freeware called ov2upiconvertor, that enable to directly convert existing POI (ov2, csv, ...) in Sygic ones. A good way to easily switch to Sygic platform 😊

Alerts warning :
That's a great point to read you sonym, saying that your are aware about this issue, that seem to only affects Symbian version, and that it as ever been solved.
We just have to wait TA to take into consideration customers remarks, because this issue really reduce the interest of this amzing software.
Nota : this bug not only concern added external POI, but also internal ones, for which it is not possible to have a sound alert working.
Error message is always "Unexpected error".

To be continued ...

Heaven102 wrote:Hello everybody,

After many monthes reading, I have then decided to register, to be able to contribute 😊

I also use Sygic McGuider 2009, and would like to precise your say !

POI :
. POI of previous version are not correctly managed
-> they are well displayed in the POI manager
-> they are not displayed on the map
=> to have them compatible, I confirm that the explanation found on many forums, to convert them as .txt, then to reconvert them into .upi with the latest POIConvertor, enable to have them working. But that's not very easy ...

Here is a sample as requested of a file working with the previous version : vvv.megaupload.com/?d=N2H3TT0U (sorry for the inconvenience in the link, replace vvv by www)

To also be fully honest, I used to use as a convertor a freeware called ov2upiconvertor, that enable to directly convert existing POI (ov2, csv, ...) in Sygic ones. A good way to easily switch to Sygic platform 😊

Alerts warning :
That's a great point to read you sonym, saying that your are aware about this issue, that seem to only affects Symbian version, and that it as ever been solved.
We just have to wait TA to take into consideration customers remarks, because this issue really reduce the interest of this amzing software.
Nota : this bug not only concern added external POI, but also internal ones, for which it is not possible to have a sound alert working.
Error message is always "Unexpected error".

To be continued ...

Thank you very much for your upi. I have tested them with new POI Convertor on our page. I tried it and I didnt see the poi on the map.
Well, i must appologize. Base on your upi file, I was able to see, where is the problem.

Binary format hasnt changed, but the logical format yes. I am able to fix it but I chose the other way, which is better for you.

I will not change the logical format in application. This wouldnt bring solution to you anyway. So I will make new poiconvertor with new feature. It will convert your whole database of upi files to the new one in one step.

Thank you for your cooperation.

you can download the new convertor here

http://www.sygic.com/partners/POIConvertor.zip

Thank you very much sonym for your reactivity. :icon14:

It is very easy to use 😉

Now that the POI format is solved, we just have to hope the future 🙄
- update from TA to correct the bug of alerts warning (ever corrected by Sygic, from what I have understood)
- future POIConvertor that could enable to also convert other POI format (ov2, csv, ...) :tongue:
=> this could have an important impact for many POI suppliers, that would have an official converter directly from Sygic to convince them delivering Sygic platform ones. 😉

I hope we would have the occasion to discuss these points soon.

sonym wrote:Thank you very much for your upi. I have tested them with new POI Convertor on our page. I tried it and I didnt see the poi on the map.
Well, i must appologize. Base on your upi file, I was able to see, where is the problem.

Binary format hasnt changed, but the logical format yes. I am able to fix it but I chose the other way, which is better for you.

I will not change the logical format in application. This wouldnt bring solution to you anyway. So I will make new poiconvertor with new feature. It will convert your whole database of upi files to the new one in one step.

Thank you for your cooperation.

Not sure what difference there is between a binary format and a logical format but it is nice to know I wasn't going mad getting issues with older POI and the new version. Also thanks for the speedy update once the cause had been nailed down.

Also is there any way Sygic could 'prod' TeleAtlas to issue updated programs which fix the Symbian alerts issue. This really is a show-stopper bug for anyone affected and needs to be fixed as soon as possible. I ask for Sygic to help push this since TA support in my experience are only good for passing the buck onto Sygic for software issues.

sonym wrote:you can download the new convertor here

http://www.sygic.com/partners/POIConvertor.zip

and finally incompatible version
MD5 sum DDEDA04CF471F54BAC295246BC100D5A

Every one show same version 1.0.0.1 in file properties. Its very confused for some people.

The download link from Sonym appears to still be the old version released on 24th January, and doesn't contain the ability to convert the old files to the new ones.
http://www.sygic.com/downloads/POIConvertor.zip is the link to the version released today

Yes you are right I too much trusted sonym and not checked.
So working Poiconvertor MD5 sum is 5B32C41DFF514D266556F60719EEAA3A
Moreover it have new button "Convert old upi to Mcguider 2009"

And I have another request for sonym.
In previous version 7.5 was working sound warning "dangerous railway crossing" and sound warning about near POI even using application without route computed. It's was good idea, so why is'nt in Mcguider 2009 ? It's possible to reenable these functions ? I think then plenty people want it back.

Morning People and Hi to ScaryMonkey we have communicated on the PocketGPS forum.

Just thought I would add my comments here as a user and buyer of McGuider 2009

I purchased this after running the previous version, I was very happy with the earlier version although it had its faults, but I worked on the basis that Sygic/McGuider/Teleatlas would of sorted the issues with the 2009 version.

To a great degree they have sorted things in 2009 and was set to be a fantastic piece of software, some of the features are superb and work great, and I would go as far to say it could well knock Tomtom of its perch.

However, despite emailing Sygic for the best part of 6 weeks re the Custom POI bug and them agreeing about the bug, nothing has happend.

Sygic told me last week that the update was going on the "McGuider Assistant" area within a few days, still no sign, and now they say its a Teleatlas issue.

Spoke to Teleatlas, who refuesed to acknowledge there was an issue with the Symbians, so now its back to "banging head against wall".

Sygic/McGuider/Teleatlas...... work together on this, keep the customers happy, communicate with them and you are set to have the finest Sat Nav application (my opinion), just for heavens sake sort the Support-Communication problems.

A voice from Sygic did say "our team has run into serious hard times" as a customer that is NOT what I wanted to hear......now the damm alarm bells are ringing.

So please please just give us the fix for the software we purchased in good faith.

Sorry for the sermon

Graeme

Well an interesting afternoon with phone calls. It would seem that Sygic are telling fibbs about the fix for the Symbian device regarding the POI Bug......... Well according to Teleatlas support who are sticking to their guns with the response "We know nothing at all about this problem, never heard of it before and we definately have not had any discussion with Sygic and they DEFINATELY have'nt given us any patch's for the Symbians's".

Looks like its just going to go on and on and on .... 😡

scarymonkey wrote:The download link from Sonym appears to still be the old version released on 24th January, and doesn't contain the ability to convert the old files to the new ones.
http://www.sygic.com/downloads/POIConvertor.zip is the link to the version released today

Thank you for the link correction. My mistake.

Graeme_Simpson wrote:Morning People and Hi to ScaryMonkey we have communicated on the PocketGPS forum.

Just thought I would add my comments here as a user and buyer of McGuider 2009

I purchased this after running the previous version, I was very happy with the earlier version although it had its faults, but I worked on the basis that Sygic/McGuider/Teleatlas would of sorted the issues with the 2009 version.

To a great degree they have sorted things in 2009 and was set to be a fantastic piece of software, some of the features are superb and work great, and I would go as far to say it could well knock Tomtom of its perch.

However, despite emailing Sygic for the best part of 6 weeks re the Custom POI bug and them agreeing about the bug, nothing has happend.

Sygic told me last week that the update was going on the "McGuider Assistant" area within a few days, still no sign, and now they say its a Teleatlas issue.

Spoke to Teleatlas, who refuesed to acknowledge there was an issue with the Symbians, so now its back to "banging head against wall".

Sygic/McGuider/Teleatlas...... work together on this, keep the customers happy, communicate with them and you are set to have the finest Sat Nav application (my opinion), just for heavens sake sort the Support-Communication problems.

A voice from Sygic did say "our team has run into serious hard times" as a customer that is NOT what I wanted to hear......now the damm alarm bells are ringing.

So please please just give us the fix for the software we purchased in good faith.

Sorry for the sermon

Graeme

Good news. We are preparing symbian fix for poi warning.

any idea when as i was told 2 weeks ago it was completed???

xury wrote:Yes you are right I too much trusted sonym and not checked.
So working Poiconvertor MD5 sum is 5B32C41DFF514D266556F60719EEAA3A
Moreover it have new button "Convert old upi to Mcguider 2009"

And I have another request for sonym.
In previous version 7.5 was working sound warning "dangerous railway crossing" and sound warning about near POI even using application without route computed. It's was good idea, so why is'nt in Mcguider 2009 ? It's possible to reenable these functions ? I think then plenty people want it back.

Hi,
railway crossing has never worked without computed route.
Near POI warning yes, but only if you do not check "Warn only if the POI is on the route"

Graeme_Simpson wrote:any idea when as i was told 2 weeks ago it was completed???

Cant tell you when. I just know, that we are testing it right now.

bartmanekul wrote:

Softspot, what phone do you have? Even the 6120 classic supports larger than 2GB cards.

I use a HP 6180 Windows Mobile PDA as mobile phone. This model does not support HC cards (checked with HP, they confirmed the limitations)

sonym wrote:Hi,
railway crossing has never worked without computed route.
Near POI warning yes, but only if you do not check "Warn only if the POI is on the route"

Thx for your reply sonym. Yes you're right railway crossing does'nt work without computed route, but now does'nt work at all.

Sonym....... just a little thing but wondering if you can update your phone database on the McGuider Assistant.

I Use the E71 and have to select the E61i, minor detail but it does matter to some people who might look at that, not see their phone listed and think they are incompatible.

Any news yet on the Symbian POI Bug fix....... had a long journey yesterday and could of really done with my Speedcam files.

Thanks

Graeme

Sonym....... just a little thing but wondering if you can update your phone database on the McGuider Assistant.

I Use the E71 and have to select the E61i, minor detail but it does matter to some people who might look at that, not see their phone listed and think they are incompatible.

Any news yet on the Symbian POI Bug fix....... had a long journey yesterday and could of really done with my Speedcam files.

Thanks

Graeme

softspot wrote:I use a HP 6180 Windows Mobile PDA as mobile phone. This model does not support HC cards (checked with HP, they confirmed the limitations)

oeps, sorry, messed up some numbers: it is a HP iPaq 6810... but the limitation remains...

Hello sonym

There is still a remaining difference between the 7.7 POI and the previous ones.

The sample I have sent you has for name "RF-050".

And if you check in the POI Manager ... only RF is displayed.
So no way to make any difference between RF-050, RF-080, RF-130, ...

I have the same symptom with my "Wi-Fi" databasis, which is only displayed as "Wi".

So as many speedcams databasis are with files named xx-speed, this implies to rename all the files, including the .bmp associated before converting them into Sygic format.

I don't know if this change is due to new POI format or to new application version, but this is anoying. And if could be corrected, this would be great 😊

Heaven102 wrote:Hello sonym

There is still a remaining difference between the 7.7 POI and the previous ones.

The sample I have sent you has for name "RF-050".

And if you check in the POI Manager ... only RF is displayed.
So no way to make any difference between RF-050, RF-080, RF-130, ...

I have the same symptom with my "Wi-Fi" databasis, which is only displayed as "Wi".

So as many speedcams databasis are with files named xx-speed, this implies to rename all the files, including the .bmp associated before converting them into Sygic format.

I don't know if this change is due to new POI format or to new application version, but this is anoying. And if could be corrected, this would be great 😊

Hi,

this is not in upi file format. This is McGuider feature. If the upi file has name with "-", everything after "-" is removed and only first part is displayed.
This has its reason for some language translations of upi files.

What you can do:
1. Convert you old upi files.
2. Rename your new upi files without "-". DONT RENAME BMP FILE!!. Bmp file name is stored inside upi file.

FYI, it doesnt matter if you rename it before or after conversion.

Thank you sonym

It is working fine. I have just adjusted the name after conversion, and now correct names are listed in the POI Manager.

As this has changed in the 7.7 version, I hope that it is now identified as a bug (even if there is a solution for this one 😊 ) in order to be corrected for future version.