Pretty much :/ I sold mine on and he seems to get on ok with it as he uses it like once a year. Maybe ill try it again at some point in the future once it has matured. To release a final with this amount of bugs and no obvious update system or changelog is very poor logic.
For me the main annoyance was the mass slowdown when putting some of my larger poi categories on ( speed cameras and towerbase ) the poi search seems to be limited within around 15 miles meaning the only way you can go anywhere is to tediously look though the "poi near city"
I have gone back to TomTom which is better but has two main annoyances 1) It has problems with very large lists of POI. When entering something into a poi category within tomtom which has a couple of thousand entries is hopeless. if you try and enter say "C" you press the 2 buton and you will get a or b but its almost impossible to hit the sodding c as it slows the device down so much. 2) It needs an external reciever.
hello here, I'm new to this forum, though I have read this thread entirely before starting to post here. Very interesting, not in the least because someone from Sygic seems to participate here.
I recently purchased Sygic's McGuider, and it works OK on my mobile (though not a symbian machine), but I have some items which do not behave like I would like.
First: automatic zoom in relation to speed: the auto-zoom does not reach the maximum zoomlevel, even at standstill, but seems to "hang" on a moderate zoomlevel, which leaves too many details unclear, and that leads to puzzling reactions, especially in complex crossing-constructions. Is there a way by editing an .ini file or whatever to adjust this zoomlevel?
Second: I live in Bruges (Belgium). When I want to go to an airport to fly away, it usually means me going to Brussels, Charleroi or Amsterdam. But when I want to navigate to an airport, the programm only gives me the choice between two or three airports which are closeby. Same objection when I try to navigate to a concerthall in Brussels: all POI's I can choose of are at a maximum distance of about 80km. from my actual postition.
Why that limitation in distance when choosing from POI's? The concerthall in Bruges is well known by me, I don't need navigation for that. But when I want to drive to the center of Brussels, I would like to plan my ride from home, not from somewhere near Brussels. In this way the whoile POI-concept becomes more or less useless: I am obliged to enter the desired destination as a favourite or look up the actual adress myself before being able to navigate to it.
The program also takes very long to generate a list of possible POI's to navigate to. It seems that the programm starts searching the map for specific POI's which match the desired item within a certain radius starting from the current position instead of offering the user the list of POI's to choose from. Maybe an item for the next update?
Yes POI searching and generation on McGuider is very poor.
I think their is a way of searching within a city and then you can look for airports close by but its a really half arsed way of doing things and a major let down of the package.
last week we had a little vacation in southern-Germany (Bavaria, to be precise). One of the things I had planned there, and set out in advance as a touring route in McGuider, was a trip from our temporary adress in Sulzberg to the Wieskirche in Wies near Steingaden, next to Oberammergau, drive through to Garmisch Partenkirchen (the Partnachklamm) and than back to the starting point, our home-adress-for-the-time. The trip was entered in McG. in advance, as a planned trip, and saved. To define the visiting points I had pointed them out on the map: "here is the object I want to visit".
On the chosen day we set out: and McG neatly started from where we were, and put us on the road to our first stop, the Wieskirche, indicating distance and expected time of arrival. On the highway B12 it guided me to the first exit, than set the direction directly to.... our final target: back home..... it simply skipped all via's and led us directly to the endpoint of the trip.
We did make the tour: I had all via's saved in my favourite-list, so I just told McG to lead me to the next stop by "navigate to favourite", but somehow this was not the way I thought McG would behave...
Apart from this queery it behaved very well and brought us everywhere we wanted to go without much trouble. One thing that might be object of improvement though is the speech module. The Dutch comments sometimes are more cause for laughter than is desirable, but at least we understand what the program tries to tell us. 😉
Sonym... are you still with us here???
softspot wrote:last week we had a little vacation in southern-Germany (Bavaria, to be precise). One of the things I had planned there, and set out in advance as a touring route in McGuider, was a trip from our temporary adress in Sulzberg to the Wieskirche in Wies near Steingaden, next to Oberammergau, drive through to Garmisch Partenkirchen (the Partnachklamm) and than back to the starting point, our home-adress-for-the-time. The trip was entered in McG. in advance, as a planned trip, and saved. To define the visiting points I had pointed them out on the map: "here is the object I want to visit". On the chosen day we set out: and McG neatly started from where we were, and put us on the road to our first stop, the Wieskirche, indicating distance and expected time of arrival. On the highway B12 it guided me to the first exit, than set the direction directly to.... our final target: back home..... it simply skipped all via's and led us directly to the endpoint of the trip.
We did make the tour: I had all via's saved in my favourite-list, so I just told McG to lead me to the next stop by "navigate to favourite", but somehow this was not the way I thought McG would behave...
Apart from this queery it behaved very well and brought us everywhere we wanted to go without much trouble. One thing that might be object of improvement though is the speech module. The Dutch comments sometimes are more cause for laughter than is desirable, but at least we understand what the program tries to tell us. 😉
Sonym... are you still with us here???
Yes I am, but I have a lot of work. Sometimes I jump here for a short time.
Well, Sonym, I hope you read this and that you find time to respond or take these remarks into the development of a next version of McG:
my personal wishlist for a new version of McG:
1. automatic activation of Bluetooth at startup
2. higher zoomlevel at low speeds or standstill
3. no nagging screens with national info when crossing state borders. Move that to the "extra"-menu for it causes one to do just what the software is warning you for at startup.
4. remove that warningscreen "do not operate the program while driving" after the first startup: once warned the effect is useless the second and consequence times and only slowing down the startup-sequence of the program.
5. restyling of the expressions in the spoken directions.
6. a somewhat better explanation of how to work with POI's. Since I found out that you can navigate to a POI by selecting the city of destination it becomes clear to me. But the manual is worth improving. Or restyle the POI-handling a bit.
7. Outlook-integration (navigate to adresses in the adressbook of a PDA when present)
Note that the sequence of the wishlist does not represent the "urgence" of my wishes. They are all equally valuable to me. I only hope to be of constructive help to a next version of this program, which about does what it has to do at an affordable price for the average driver. But it could be better, with some slight improvements.
I'm looking forward to any reaction.
softspot wrote:Well, Sonym, I hope you read this and that you find time to respond or take these remarks into the development of a next version of McG:my personal wishlist for a new version of McG:
1. automatic activation of Bluetooth at startup
2. higher zoomlevel at low speeds or standstill
3. no nagging screens with national info when crossing state borders. Move that to the "extra"-menu for it causes one to do just what the software is warning you for at startup.
4. remove that warningscreen "do not operate the program while driving" after the first startup: once warned the effect is useless the second and consequence times and only slowing down the startup-sequence of the program.
5. restyling of the expressions in the spoken directions.
6. a somewhat better explanation of how to work with POI's. Since I found out that you can navigate to a POI by selecting the city of destination it becomes clear to me. But the manual is worth improving. Or restyle the POI-handling a bit.
7. Outlook-integration (navigate to adresses in the adressbook of a PDA when present)
Note that the sequence of the wishlist does not represent the "urgence" of my wishes. They are all equally valuable to me. I only hope to be of constructive help to a next version of this program, which about does what it has to do at an affordable price for the average driver. But it could be better, with some slight improvements.
I'm looking forward to any reaction.
Well, we have released new McGuider 2009 finally. I hope there are many impovements for you all.
Hi SonyM, I've tried the latest version (well 7.6) after purchasing the original mcguider, the 7.6 was much improved, however just a few bug bares for my liking, please note these are bugs from 7.6 not 7.7 if they've been fixed please let me know.
1) Itenerary planning was dreadfull, I plan a route everyday that may have 20+ stops, mcguider would not tell you the postcodes or streetnames of the waypoints you had punched in you just got a waypoint number 1,2,3,4 no more information so it was impossible to rearrange the waypoints also the routing algorithim between the waypoints was all over the place even after 'optimising' the route it seemed to be taking me all over the place and missing out addresses I was passing right buy just to get me to another post code area. May I suggest you guys try CoPilot 7 as its Route/Itenerary planner is fantastic if you could incorporate a similar system that would be great.
2) No 'warn only on route' POI's. Speedcam warnings flash up for cameras that are not even on your road!
3) The mapping data for the UK is dreadfull, numerous times in only a 2 day test run I gave to mcguider 7.6 (with latest maps I might add), I was asked to join a road crossing another road that didn't have a slip road (it was a bridge over the road) also In town center's especially Derby, UK the maps have no idea of the one way systems! Mcguider was constantly directing me the wrong way up one way streets! a definate no go area for a sat nav solution.
Id have hoped that these areas are ironed out in 7.7 if so please enlighten us.
sonym,
I have logged in to my teleatlas account but 'There are no downloads available yet', only a full purchase option with no discount whatsoever. Does this mean I will have to purchase the software once again, to get bugfixes and updates?
I am in the same situation sbc. Although, how did you get a teleatlas account? I got an OEM package of sygic, and I saw nothing related to account there.
I made my purchase on the online shop at www.teleatlas.com. I got a login I can use here https://navigation.teleatlas.com/en/shop/account/login during the purchase, as I remember it.
djinn-uk wrote:Hi SonyM, I've tried the latest version (well 7.6) after purchasing the original mcguider, the 7.6 was much improved, however just a few bug bares for my liking, please note these are bugs from 7.6 not 7.7 if they've been fixed please let me know. 1) Itenerary planning was dreadfull, I plan a route everyday that may have 20+ stops, mcguider would not tell you the postcodes or streetnames of the waypoints you had punched in you just got a waypoint number 1,2,3,4 no more information so it was impossible to rearrange the waypoints also the routing algorithim between the waypoints was all over the place even after 'optimising' the route it seemed to be taking me all over the place and missing out addresses I was passing right buy just to get me to another post code area. May I suggest you guys try CoPilot 7 as its Route/Itenerary planner is fantastic if you could incorporate a similar system that would be great.
2) No 'warn only on route' POI's. Speedcam warnings flash up for cameras that are not even on your road!
3) The mapping data for the UK is dreadfull, numerous times in only a 2 day test run I gave to mcguider 7.6 (with latest maps I might add), I was asked to join a road crossing another road that didn't have a slip road (it was a bridge over the road) also In town center's especially Derby, UK the maps have no idea of the one way systems! Mcguider was constantly directing me the wrong way up one way streets! a definate no go area for a sat nav solution.
Id have hoped that these areas are ironed out in 7.7 if so please enlighten us.
Hi, v7.70 fixes many bugs.
1. Itinerary planning has changed a little. If I say a little, I mean avlittle. I think this bug with not showed postals in itinerary was fixed. I have to check it to be 100perc sure.
2. in this new version you have speedcams from TA ( *.cam files). There is new system of speedcamera warning. But if you add your own cameras (*.upi ), it will be used the old warning system. You could set warning for cameras only on road. but this was possible in previous version also.
3. new mcguider has new routecomputing algorithm. it should be faster and more accurate. You can now select from fastest, shortest, economic, bicycle, or pedestrian mode. We also have new map data from TA. So, I hope your problems should disappear. If you want, you can put here your wrong computed route in 7.6. I will check if it is fixed in 7.7 or not.
FOR ALL: If you have any wrong computed route, please send it [email][email protected][/email] or [email][email protected][/email] or put it here. We want improve our navigation as more as we can. The best will be if you'll send picture of map, how it is comoputed in navigation, how it is coputed on google.maps and how it should be by you.
Thank you.
sbc wrote:I made my purchase on the online shop at www.teleatlas.com. I got a login I can use here https://navigation.teleatlas.com/en/shop/account/login during the purchase, as I remember it.
Unfortunately you have right. You have to buy whole new version if you want update. Update system will work once. It is matter of time. This product has low price, so you can consider it as update. But for this low price you will get update of maps and sw also, and speedcameras and bigger 4GB sdhc card.
That's really a let down, but thanks for the reply.
Can you please tell me if all my current POIs (.upi) are dead if I buy the new version? I have read that on several sites, but surely it can't be true?
Oh, and happy holidays to everyone 😊
sbc wrote:That's really a let down, but thanks for the reply.Can you please tell me if all my current POIs (.upi) are dead if I buy the new version? I have read that on several sites, but surely it can't be true?
Oh, and happy holidays to everyone 😊
Your old upi files should be compatible. I dont see any reason why they shouldnt be. I have downloded pois from poiplaza.com and they worked in 7.70.
I also heard that pois do not work in new version. But I've personally never seen not working upi. If you have some, give it here.
any news of a download release of a n95 8gb version?
sonym wrote:Your old upi files should be compatible. I dont see any reason why they shouldnt be. I have downloded pois from poiplaza.com and they worked in 7.70.I also heard that pois do not work in new version. But I've personally never seen not working upi. If you have some, give it here.
Too risky for me, since it appears that there is no backup plan if the POIs fail. No tool for converting or anything, just hope and pray. I don't have enough money to keep paying to be a beta tester of expensive software and I'm really not into that game either.
I have already paid more money for this software solution than what a standalone GPS would cost me. For that money I got a GPS program so buggy that I can't use it. Now you tell me that I have to pay all over again to get bug fixes and then just HOPE that it works, even though there's a lot of reports that it doesn't?
I really think Sygic need to get the costumer support in a completely different gear or you will be out of business sooner than you think.
Fool me once, shame on you. Fool me twice, shame on me...
sbc wrote:Too risky for me, since it appears that there is no backup plan if the POIs fail. No tool for converting or anything, just hope and pray. I don't have enough money to keep paying to be a beta tester of expensive software and I'm really not into that game either.I have already paid more money for this software solution than what a standalone GPS would cost me. For that money I got a GPS program so buggy that I can't use it. Now you tell me that I have to pay all over again to get bug fixes and then just HOPE that it works, even though there's a lot of reports that it doesn't?
I really think Sygic need to get the costumer support in a completely different gear or you will be out of business sooner than you think.
Fool me once, shame on you. Fool me twice, shame on me...
to sbc: What you mean that there is no backup plan. You can make backup copy of upi file. I told you already that I have tried old upi files in new version and they worked. And I have never seen not working old upi file. If we do not recieve such a file from our customers, we cant make any fix or manual or something to fix it, if it is so.
Than you for understanding.
To me a backup plan is NOT to reinstall an old version, after having paid for a new. Especially considering the old version is quite useless to me, as explained above. A backup plan is for the software house to provide a .upi converter or bug fix, if there's a problem with the software.
Try google'ing for the .upi issue. I have seen it mentioned a few places, though I don't remember where. After finding out there was no bug fixes or upgrade path for the current costumers, I kinda lost interest in the product.
If you provide a free upgrade, I'll be happy to check it out for you and provide bad .upi's if the reported issues turn out to be true. But for sure I am not going to pay to even more money for being a beta tester.
sbc wrote:To me a backup plan is NOT to reinstall an old version, after having paid for a new.
[...]
If you provide a free upgrade, I'll be happy to check it out for you and provide bad .upi's if the reported issues turn out to be true. But for sure I am not going to pay to even more money for being a beta tester.
Hmm, a backup plan is backing up your phone from time to time. Which would do the trick nicely. In the computer world the onus is on the user to back up their data, is it any different here in the mobile phone world?
As a scientific software developer I think, dear SBC, that this software release (2009) is way out of the beta stage.
And also, have you compared the price of map updates in another well-known software compared to getting the whole map and (significant) software update from Sygic?
To me this software is a TomTom killer in the making. I would not be surprised if TT try to take Sygic over to the customers' detriment - you are too strong a competition.
Many thanks for all the hard work!
Greetings from England's Lake District (wet but beautiful as ever),
TC
You are kidding me, right? You make the matter of the users loosing all their POIs a question of semantics??!!! Ok. Perhaps we should switch to MY natural tongue and continue the conversation in Danish! Brug dog hovedet og v�r lidt seri�s, hva?
Nice to see that YOU are happy about the product and support of Sygic, but that doesn't make it illegal for other users to mention the obvious problems. Read this thread from the start and see how enthusiastic everyone, not at least yours truly, was too, back when I started this thread. Unfortunately everything went downhill, as you can read from this thread too, when Sygic support turned out to be non existing and serious flaws made the software useless, at least to the version we already PAID for.
Support is NOT fixing show stoppers in the next paid for version (and introducing others), but making the current software useful to current costumers. Why is that so hard to understand?
Btw, all earlier .upi converters are useles for the new 2009 version, meaning that something definately HAS changed. I have read of users having to convert their upi's into text and then back into upi's using new converters to get them running. This works for many, but not for all, and proves once and for all that NOT all older upi's can be used in v.2009.
FYI:
Signing up to a board and then praise a specific software house in your very first posting can be misunderstood by some. This is NOT an accusation but merely stating a fact on a board, which have had issues before.
sbc wrote:You are kidding me, right? [...snip].
Sorry SBC if I upset you somehow ...
But back to the topic. Can you point to a software company that is responsible for its users backing up their documents, please? POIs are just like your contacts on the phone - they are a document. Even mobile phone companies suggest that you need to back up, and backup software is a part of any mobile phone package. You don't back up - you are on your own. And shouting at support does not lead anywhere. Even in Danish.
As for your other allegations - well, I could respond in a few languages, but I won't. It would be counterproductive. Suffice to say I have nothing to do with Sygic/McGuider, except for sympathy for having users like yourself.
Good luck.
TC
P.S. FYI: English is not my first language. Your English isn't too bad either, so I am not sure why the upset ... and what's with the head?
Please re-read before commenting. The problem is, as described, that all your old POIs are dead if you upgrade to the latest McGuider! It has nothing to do with backing up your software, but the fact that Sygic has no backup solution ready if their software fails, as is the case here. No way to convert your old POIs into the new format, you're just SOL.
It took me several hours to convert all my old TomTom POIs into upi's, typing each and every lon/lat in manually. So now I find that I have to do it all over again if I were to purchase v2009, because Sygic forgot all about backwards compatibility. Surely you can say that is not a problem?
P.S. Sorry to see that google translation wasn't up to the task of converting Danish into whatever 😉
sbc you don't need manually convert your upi files.
Use Poiconvertor from Sygic website (in help section) and convert upi to unicode text. Next convert text files to the new upi files.
So it's simply way to make your old upi working:
upi=>txt>upi
Thx, that's nice to know.
How come Sygic doesn't know that?
But after is another problem with 7.7 version.
Sounds warnings not working. Application crashes during trying to play sound on symulation or navigation.
So you can see POI but can't use POI warnings.
This version is much worse than previous.
No problem. You can buy a full license for v2010 in about one year 😉
sbc wrote:Thx, that's nice to know.How come Sygic doesn't know that?
Sorry sbc, but I thought that you know about sygic web and help page.
There is always the newest poi convertor.
This is why I told you, that i dont understand why are your poi incompatible.
And again, we didnt change the upi file format. IF there is a bug, i have to obtain first old upi file which does not work, THEN I can fix it and give you info what/where is the problem.
I think that problem during konversion with old upi convertor is, that we changed column separator from coma to TAB. But everything is on this page in manual. But this was an issue only during conversion.
Binary format hasnt changed.
xury wrote:But after is another problem with 7.7 version.
Sounds warnings not working. Application crashes during trying to play sound on symulation or navigation.
So you can see POI but can't use POI warnings.
This version is much worse than previous.
Yes, unfotunatelly, we know about this problem. This was fixed already. But I cant tell you what is the update process for existing customers. This is on Teleatlas. If we are asked for update from TA, we deliver one. But I know that there is also assistent on McGuider sdcard which can offer a update. I dont know when TA plans enable this feature. ( I am a technical guy, not from managment )
A lot of bugs were reported here in this thread. Do you know if all the bug fixes are included in the 2009 version?
1. Like for example the ferry bug I reported here http://www.allaboutsymbian.com/forum//forum/thread/72160/#post377716#post377716
2. Does 2009 have the option to inspect the route after calculation by zooming in? I believe you worked on this while active in this thread, but did the fix make it to the final version?
Btw, Sonym, I hope you are aware that my now somewhat negative view on McGuider has nothing to do with you personally. I think the software was programmed very nicely, especially the high frame rate is great. My problem is with the way the product is being managed and the lack of support, which I find rather frustrating.